# I have a proble with app live

**URL:** <https://community.thunkable.com/t/i-have-a-proble-with-app-live/253339>\
**Category:** Questions about Thunkable X\
**Created:** [October 1, 2019, 7:08pm UTC](https://community.thunkable.com/t/i-have-a-proble-with-app-live/253339 "2019-10-01T19:08:27Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Profe\_Luis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/profe_luis/32/21815_2.png) [@Profe\_Luis](https://community.thunkable.com/u/Profe_Luis)\
**Post date:** [October 1, 2019, 7:08pm UTC](https://community.thunkable.com/t/i-have-a-proble-with-app-live/253339/1 "2019-10-01T19:08:27Z")

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hi’

Today download the thunkable live app version 101 of date 19-sept-2019, in my smartphone android 7.1.1

When I entry with my google count show quikly a menu and then the white screen… I delay for too much time and this screen no change and I can not try my apps

What Happens?

I must be in thunkable web and thunkable app simultaneously both?

Is necessary too much fisical memory (SD) or how much fesical memory is necessary for good operation of live app?

thank

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**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\
**Post date:** [October 1, 2019, 11:01pm UTC](https://community.thunkable.com/t/i-have-a-proble-with-app-live/253339/2 "2019-10-01T23:01:40Z")

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Hey @Profe_Luis,

I don’t think it’s an issue with Thunkable Live, sounds more like Screen component itself.

Are you using any navigators in your app? Drawer, tab, etc?

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**Author:** ![kartik14](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kartik14/32/44782_2.png) [@kartik14](https://community.thunkable.com/u/kartik14)\
**Post date:** [October 2, 2019, 3:45am UTC](https://community.thunkable.com/t/i-have-a-proble-with-app-live/253339/3 "2019-10-02T03:45:00Z")

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Hi, @Profe_Luis! 👋

**Welcome to our Community! 🎉 🎉**

* * *

I just answered a similar question yesterday, in which I stated some work-arounds for this -

> [@Live testing white screen](http://community.thunkable.com/t/live-testing-white-screen/19361/5):
>
> Hi, @looovelee! wave This happens a lot to me, So I try the following, and it’s becomes good again smile - Un-install & Re-install the Thunkable Live App, and sign in again. (with google) Go to Settings arrow_right Apps arrow_right Thunkable Live arrow_right Clear Storage. After this, sign in again. (with google) Check in play-store for updates. That’s all I got, should work for you wink Thanks! blush

* * *

Hope I helped you 😄  
Thanks! 😊

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**Author:** ![jane](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jane/32/27575_2.png) [@jane](https://community.thunkable.com/u/jane)\
**Post date:** [October 7, 2019, 3:19pm UTC](https://community.thunkable.com/t/i-have-a-proble-with-app-live/253339/4 "2019-10-07T15:19:15Z")

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3 posts were merged into an existing topic: [iOS 13 Golden Master CRASH](https://community.thunkable.com/t/ios-13-golden-master-crash/233151/41)

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 12:08pm UTC](https://community.thunkable.com/t/i-have-a-proble-with-app-live/253339/5 "2024-11-08T12:08:44Z")

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