# I did not receive an email for downloading my project

**URL:** <https://community.thunkable.com/t/i-did-not-receive-an-email-for-downloading-my-project/1764304>\
**Category:** Questions about Thunkable X\
**Created:** [March 2, 2022, 11:37pm UTC](https://community.thunkable.com/t/i-did-not-receive-an-email-for-downloading-my-project/1764304 "2022-03-02T23:37:38Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![lololino](https://avatars.discourse-cdn.com/v4/letter/l/d9b06d/32.png) [@lololino](https://community.thunkable.com/u/lololino)\
**Post date:** [March 2, 2022, 11:37pm UTC](https://community.thunkable.com/t/i-did-not-receive-an-email-for-downloading-my-project/1764304/1 "2022-03-02T23:37:39Z")

</div>

I unfortunately did not receive an email for the download of an ios app. The pop up said it should take approx. 20 minutes. I appreciate any help, thanks in advance.

---

<div class="post-metadata">

**Author:** ![sohan.s](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/sohan.s/32/99887_2.png) [@sohan.s](https://community.thunkable.com/u/sohan.s)\
**Post date:** [March 3, 2022, 12:37am UTC](https://community.thunkable.com/t/i-did-not-receive-an-email-for-downloading-my-project/1764304/2 "2022-03-03T00:37:51Z")

</div>

This happens to me sometimes. I usually wait but when it crosses the 1 day line, I usually just go back and press the ios app button again.

Steps I do:

Wait for 1 day  
If no app in email, search in spam  
If no email in spam or any other place,  
I go to website and press the download button and wait until it shows up. For me this usually works.  
Also downloading IOS apps is,I think, a pro feature

---

<div class="post-metadata">

**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\
**Post date:** [March 3, 2022, 6:59am UTC](https://community.thunkable.com/t/i-did-not-receive-an-email-for-downloading-my-project/1764304/3 "2022-03-03T06:59:35Z")

</div>

Check your **spam** or **junk** folder first.

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/0/f/0f59f292712368bce16ff80133ae10de8a6f27e8.png) [@system](https://community.thunkable.com/u/system)\
**Post date:** [June 1, 2022, 7:00am UTC](https://community.thunkable.com/t/i-did-not-receive-an-email-for-downloading-my-project/1764304/4 "2022-06-01T07:00:16Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.