# I can't do any designing on my app because I can't view my designs

**URL:** <https://community.thunkable.com/t/i-cant-do-any-designing-on-my-app-because-i-cant-view-my-designs/3567127>\
**Category:** Issues / Bugs\
**Tags:** help\
**Created:** [February 13, 2025, 11:58pm UTC](https://community.thunkable.com/t/i-cant-do-any-designing-on-my-app-because-i-cant-view-my-designs/3567127 "2025-02-13T23:58:07Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![wakangariolanaig](https://avatars.discourse-cdn.com/v4/letter/w/838e76/32.png) [@wakangariolanaig](https://community.thunkable.com/u/wakangariolanaig)\
**Post date:** [February 13, 2025, 11:58pm UTC](https://community.thunkable.com/t/i-cant-do-any-designing-on-my-app-because-i-cant-view-my-designs/3567127/1 "2025-02-13T23:58:07Z")

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![Problem with design Help](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/d/b/dbddf18efd17bc2a973b0ff079f48a13899f05d6.png)  
This is my design screen and I can’t design a thing because it is not accesible

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**Author:** ![wakangariolanaig](https://avatars.discourse-cdn.com/v4/letter/w/838e76/32.png) [@wakangariolanaig](https://community.thunkable.com/u/wakangariolanaig)\
**Post date:** [February 13, 2025, 11:58pm UTC](https://community.thunkable.com/t/i-cant-do-any-designing-on-my-app-because-i-cant-view-my-designs/3567127/2 "2025-02-13T23:58:33Z")

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help would be appreciated

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [February 14, 2025, 12:15am UTC](https://community.thunkable.com/t/i-cant-do-any-designing-on-my-app-because-i-cant-view-my-designs/3567127/3 "2025-02-14T00:15:02Z")

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Could you please do a [hard refresh](https://docs.thunkable.com/getting-started/data-sources/data-sources#hard-refresh-your-browser)of your browser?

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**Author:** ![cabattaglia78p2](https://avatars.discourse-cdn.com/v4/letter/c/2bfe46/32.png) [@cabattaglia78p2](https://community.thunkable.com/u/cabattaglia78p2)\
**Post date:** [February 14, 2025, 5:28pm UTC](https://community.thunkable.com/t/i-cant-do-any-designing-on-my-app-because-i-cant-view-my-designs/3567127/4 "2025-02-14T17:28:43Z")

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I’m running into the same issue

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**Author:** ![cabattaglia78p2](https://avatars.discourse-cdn.com/v4/letter/c/2bfe46/32.png) [@cabattaglia78p2](https://community.thunkable.com/u/cabattaglia78p2)\
**Post date:** [February 20, 2025, 6:04pm UTC](https://community.thunkable.com/t/i-cant-do-any-designing-on-my-app-because-i-cant-view-my-designs/3567127/5 "2025-02-20T18:04:34Z")

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I have refreshed my browser but it is still not working. I have a classroom of students experiencing the same issue, and their week of work is now gone. The code is still there but it won’t load the screen. Any help? I want to use Thunkable for our mobile app unit but this makes it difficult

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/4/4/4422c8115dfc18bad958e3373d22ee0623a39713.png)

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [February 20, 2025, 6:36pm UTC](https://community.thunkable.com/t/i-cant-do-any-designing-on-my-app-because-i-cant-view-my-designs/3567127/6 "2025-02-20T18:36:23Z")

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Hello @cabattaglia78p2  
We can understand that it is frustrating and appreciate you taking the time to investigate and provide more information and a screenshot.

Have you tried using a different browser?

We have flagged it to our engineering team and will provide an update as soon as possible.

Thank you again for alerting us to this issue and for your time and patience while we work to resolve it.

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**Author:** ![nsappdev](https://avatars.discourse-cdn.com/v4/letter/n/7c8e57/32.png) [@nsappdev](https://community.thunkable.com/u/nsappdev)\
**Post date:** [February 21, 2025, 4:48am UTC](https://community.thunkable.com/t/i-cant-do-any-designing-on-my-app-because-i-cant-view-my-designs/3567127/7 "2025-02-21T04:48:46Z")

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Yes, i have encountered this issue too on my mac on safari. i switched to chrome and it is working fine (i have previosuly mostly found it faster working on chrome for thunkable)

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**Author:** ![macalbus.mav9fvck](https://avatars.discourse-cdn.com/v4/letter/m/0ea827/32.png) [@macalbus.mav9fvck](https://community.thunkable.com/u/macalbus.mav9fvck)\
**Post date:** [February 21, 2025, 10:27pm UTC](https://community.thunkable.com/t/i-cant-do-any-designing-on-my-app-because-i-cant-view-my-designs/3567127/8 "2025-02-21T22:27:00Z")

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This is happening to me as well. Google Chrome, no other web browsers are working for me either.

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/7/3/73c8df1bedbd6795ff8594d81c5578ad4c0eaa84.png)

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [February 21, 2025, 11:18pm UTC](https://community.thunkable.com/t/i-cant-do-any-designing-on-my-app-because-i-cant-view-my-designs/3567127/9 "2025-02-21T23:18:43Z")

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Hi @macalbus.mav9fvck  
Please follow the steps mentioned here: [https://help.biteable.com/en/article/hard-reload-clear-cache-2w7ty2/](https://help.biteable.com/en/article/hard-reload-clear-cache-2w7ty2/)

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [February 24, 2025, 11:18am UTC](https://community.thunkable.com/t/i-cant-do-any-designing-on-my-app-because-i-cant-view-my-designs/3567127/10 "2025-02-24T11:18:20Z")

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Hello,  
Thank you again for your patience. I would like to let you know that we have now officially released a fix for this bug.

Please keep in mind that you may need to do a [hard refresh](https://docs.thunkable.com/getting-started/data-sources/data-sources#hard-refresh-your-browser)of your browser for the changes to take effect.
