# I can't build my app with Thunkable X **URL:** \ **Category:** Questions about Thunkable X\ **Created:** [March 18, 2020, 12:16am UTC](https://community.thunkable.com/t/i-cant-build-my-app-with-thunkable-x/520504 "2020-03-18T00:16:12Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![jackmanjlskmv1xe](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jackmanjlskmv1xe/32/63072_2.png) [@jackmanjlskmv1xe](https://community.thunkable.com/u/jackmanjlskmv1xe)\ **Post date:** [March 18, 2020, 12:16am UTC](https://community.thunkable.com/t/i-cant-build-my-app-with-thunkable-x/520504/1 "2020-03-18T00:16:12Z")
I just don’t think that ThX is quite there. There are several really nice features but I can’t seem to get past the basics. I have a design that I implemented for Android in both AI2 and Android Studio. Both designs work and do exactly the same thing. About 10 days ago I started working on ThX. Here’s what I found: 1. I found immediately, that the documentation leaves a lot to be desired. 2. I used Youtube vids, by Thunkable, to find my way around ThX but couldn’t get the presentation to work,. It was very simple presentation. I used the exact Design/Blocks. 3. The Chat is a joke. I posted twice to the chat room and waited 6 and then 7 hours on 2 separate days. 4. The Discuss (Cross Platform) also was not helpful…it’s tough to get a response, lots of views but no responses. Seems to be a problem with others. For me…at this point It’s just not a viable option. There are way to many hurdles to overcome. ---
**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\ **Post date:** [March 18, 2020, 12:58am UTC](https://community.thunkable.com/t/i-cant-build-my-app-with-thunkable-x/520504/2 "2020-03-18T00:58:03Z")
It sounds like you’ve had an unfortunate experience. That’s a bummer. I’ve had to learn that the help chat is ran by 3-5 people a day. That’s not a lot of people to accurately help/diagnose/fix the likely hundreds of messages/issues they receive a day. ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/0/d/0d42e4d56c4c77fa3c7bc7ba4c88e0df8dea858d.jpeg) Looks like you have a two hour read time and only read 37 Posts. Perhaps reading through more material and studying the examples of others would be helpful? I wonder if you have completed all of the tutorials related to Bluetooth components or the others you are trying to use? It stinks you’re having a hard time, but I also wonder why you came here in the first place? ThX is a wonderfully powerful cross platform app builder for those who don’t know other languages like flutter or React Native. It takes time to perfect the system and learn to code in a new language. Lastly, I wonder what would happen in the perfect outcome scenario for you we’re you to not leave the Thunkable platform? [I don’t mean any of this to offend. Instead, I hope it is perceived as trying to be helpful to all parties. The admins on this site just can’t get to every last question and I’m not sure if any of them have the title of “Absolute Fixer” but also there must be some level of expectation that the users put in the leg work and research the topic they are working on. Imagine what it was like trying to learn coding pre-internet or some cool blue chat button in the bottom right of the window…] ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [March 18, 2020, 1:05am UTC](https://community.thunkable.com/t/i-cant-build-my-app-with-thunkable-x/520504/3 "2020-03-18T01:05:58Z")
Thanks for your candid feedback @jackmanjlskmv1xe > [@jackmanjlskmv1xe](#): > > Both designs work and do exactly the same thing. Would you mind sharing some screenshots of this design? Thunkable X has quite a lot of options, but admittedly it can sometimes be hard to find the one you want. > [@jackmanjlskmv1xe](#): > > I found immediately, that the documentation leaves a lot to be desired Would love to know how we can improve here. Completely agree that docs are super important and happy to take on feedback here. > [@jackmanjlskmv1xe](#): > > but couldn’t get the presentation to work Would you mind letting me know which tutorial you’re referring to? We might need to update something on our end? Thanks! > [@jackmanjlskmv1xe](#): > > The Chat is a joke I personally working on the chat, our _average_ response time, during office hours, is 2 hours but if you’ve reached out on the weekend, or depending on your timezone responses may be slower. Sincere apologies if we haven’t lived up to your expectations here. > [@jackmanjlskmv1xe](#): > > The Discuss (Cross Platform) also was not helpful I’m a little biased here, but I think our community are amazing. There are generally very few unanswered questions and by and large Thunkers are super positive, knowledgeable and helpful. Any chance you can link to these unanswered posts? Thanks Jack! ---
**Author:** ![jackmanjlskmv1xe](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jackmanjlskmv1xe/32/63072_2.png) [@jackmanjlskmv1xe](https://community.thunkable.com/u/jackmanjlskmv1xe)\ **Post date:** [March 18, 2020, 3:46am UTC](https://community.thunkable.com/t/i-cant-build-my-app-with-thunkable-x/520504/4 "2020-03-18T03:46:28Z")
domh…thanks for the reply. Look at 2 posts titled: 1. BLE Scan…no devices found 2. ThX vs Ai2 and scan results these will give you a real good idea on what the issue is. ---
**Author:** ![jackmanjlskmv1xe](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jackmanjlskmv1xe/32/63072_2.png) [@jackmanjlskmv1xe](https://community.thunkable.com/u/jackmanjlskmv1xe)\ **Post date:** [March 18, 2020, 4:07am UTC](https://community.thunkable.com/t/i-cant-build-my-app-with-thunkable-x/520504/5 "2020-03-18T04:07:15Z")
jared…thanks for the response I have done a HUGE amount of research on BT. I have implemented BT in both AI2 and Android Studio (java). The biggest issue I had was not getting any device names when I scanned with ThX. Keep in mind that none of this is new to me. Although the amount of hours I spent on the ThX site I focused more on Youtube and google searches, some of those google searches led me to the ThX…take my word for it, when I say, I put in a considerable amount of time trying to resolve my issues but just couldn’t seem to make the connection 😉 domh also responded and wanted to know the details of my issues. I pointed him to 2 topics that I have in the Discuss(Cross Platform). The perfect outcome for me would be to get my app implemented in ThX. Thx has some really neat features that I could leverage off. I’ve been using AI2 for several years and am comfortable with it so I thought it would be relatively easy transition to ThX. And finally…the Thx “Live” feature is more than fantastic as well as UI customization features for professional apps. I well versed in AI2 and I can see where ThX could easily be the next “goto” platform. ---
**Author:** ![jackmanjlskmv1xe](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jackmanjlskmv1xe/32/63072_2.png) [@jackmanjlskmv1xe](https://community.thunkable.com/u/jackmanjlskmv1xe)\ **Post date:** [March 19, 2020, 5:03pm UTC](https://community.thunkable.com/t/i-cant-build-my-app-with-thunkable-x/520504/6 "2020-03-19T17:03:33Z")
jared…is the source code for Thx bluetooth available? If it is I could troubleshoot my issue. Is that possible? ---
**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\ **Post date:** [March 20, 2020, 12:05pm UTC](https://community.thunkable.com/t/i-cant-build-my-app-with-thunkable-x/520504/7 "2020-03-20T12:05:53Z")
Their source code is not available. However, if you post about this appropriately on the github, you will likely get a quicker response from the Thunkable developers. Maybe post your latest blocks you’ve tried? > **[Build software better, together](https://github.com/thunkable/thunkable-issues/issues/new?template=bug_report.md)** > > GitHub is where people build software. More than 83 million people use GitHub to discover, fork, and contribute to over 200 million projects. ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [March 20, 2020, 2:35pm UTC](https://community.thunkable.com/t/i-cant-build-my-app-with-thunkable-x/520504/8 "2020-03-20T14:35:35Z")
Hi again @jackmanjlskmv1xe, I fully appreciate how frustrating it can be when things don’t work the way you expect them to in your project. That being said, I’d like to draw your attention to our #Learn About the Thunkable Community and in particular [How to ask Great Questions](http://community.thunkable.com/t/how-to-ask-great-questions/1286) as I feel that the advice in this guideline will dramatically improve your chances to getting answers to your questions. * * * In your previous posts you mentioned: > [@jackmanjlskmv1xe](#): > > I pointed him (Domhnall) to 2 topics that I have in the Discuss(Cross Platform). Just FYI you can actually post the links to these posts directly in your message. This will definitely help with getting timely and relevant feedback. Simply click on the 🔗 button at the bottom of each post to get your sharing link. ![Screenshot 2020-03-20 at 14.06.50](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/a/3/a374aa52c4b3508b84ac37b823969245955bef23.png) So the posts you were referring to were: > [@BLE Scan...no devices found](http://community.thunkable.com/t/ble-scan-no-devices-found/515430): > > Issue: when I press the Scan button the msg that’s printed in the label is “undefined”. I have a simple test app. The Design portion is simple there’s a Button for Scan and a label for the error results of the scan. Design: Blocks: [image] I’m using this with Arduino and have tested the scan with the Arduino app from the Android app store and I can find my ESP32 device in the scan results. When I use the ThX scan I get the “undefined”. Any suggestions on what might be the proble… and: > [@ThX vs AI2 and scan results](http://community.thunkable.com/t/thx-vs-ai2-and-scan-results/518675): > > ISSUE: I can’t get ThX to display the Device Name that I need. When I use AI2 and LIghtBlue the device name appears as expected. I’m looking for any feedback on something to try. Any suggestions will be appreciated. BACKGROUND: I’m trying to convert my AI2 app to ThX. The AI2 app has been up and running but I’m trying to get the ThX scan to display the Device Names…this has been a quest and consumed a lot of time with minimal success. I’m getting to the point that I’m starting to think if i… * * * Having taken a closer look at your post, I’m now not entirely sure what motivated you to write this: > [@jackmanjlskmv1xe](#): > > The Discuss (Cross Platform) also was not helpful…it’s tough to get a response, lots of views but no responses. It seems that Jared responded to your first post in just over 2 hours and I responded to your third post in 45 minutes? * * * Finally, just to go back to my original questions: > [@domhnallohanlon](#): > > Would you mind sharing some screenshots of this design? and > [@domhnallohanlon](#): > > Would love to know how we can improve here. Completely agree that docs are super important and happy to take on feedback here. Your feedback is important to make the platform better for everyone. Thanks! ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 11:39am UTC](https://community.thunkable.com/t/i-cant-build-my-app-with-thunkable-x/520504/9 "2024-11-08T11:39:44Z")