# How do I delete my account?

**URL:** https://community.thunkable.com/t/how-do-i-delete-my-account/2575010
**Category:** Questions about Thunkable X
**Created:** [September 3, 2023, 10:08am UTC](https://community.thunkable.com/t/how-do-i-delete-my-account/2575010 "2023-09-03T10:08:25Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![user-123456](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/user-123456/32/160197_2.png) [@user-123456](https://community.thunkable.com/u/user-123456)
#### Post date: [September 3, 2023, 10:08am UTC](https://community.thunkable.com/t/how-do-i-delete-my-account/2575010/1 "2023-09-03T10:08:25Z")

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I accidentally registered a new account by accident and I already have another account which I use. I’ve tried at least ten times by emailing to [account-deletion@thunkable.com](mailto:account-deletion@thunkable.com), but only received an automated response from Thunkbot with no further information.

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### Author: ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)
#### Post date: [September 3, 2023, 10:45am UTC](https://community.thunkable.com/t/how-do-i-delete-my-account/2575010/2 "2023-09-03T10:45:30Z")

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@matt_conroy might be able to help you with that. I wouldn’t worry too much, but if anyone can help it’s him

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### Author: ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)
#### Post date: [September 5, 2023, 1:45pm UTC](https://community.thunkable.com/t/how-do-i-delete-my-account/2575010/3 "2023-09-05T13:45:00Z")

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Hi @user-123456, reaching out to [account-deletion@thunkable.com](mailto:account-deletion@thunkable.com) is the way to go here. Once you receive the automated email, the account for that address is deleted within 24 hours usually. We unfortunately do not have the time to reply individually to all of the messages that go to that email.

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### Author: ![user-123456](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/user-123456/32/160197_2.png) [@user-123456](https://community.thunkable.com/u/user-123456)
#### Post date: [September 10, 2023, 5:10pm UTC](https://community.thunkable.com/t/how-do-i-delete-my-account/2575010/4 "2023-09-10T17:10:28Z")

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Thank you for a helpful response, however I’ve already reached out to that email with the subject “Delete Account”. It has been a few days and my account is still not deleted unfortunately.

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### Author: ![system](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/0/f/0f59f292712368bce16ff80133ae10de8a6f27e8.png) [@system](https://community.thunkable.com/u/system)
#### Post date: [December 9, 2023, 5:10pm UTC](https://community.thunkable.com/t/how-do-i-delete-my-account/2575010/5 "2023-12-09T17:10:42Z")

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