# Hi my son has created Thunkable pro account I would like to close this account

**URL:** <https://community.thunkable.com/t/hi-my-son-has-created-thunkable-pro-account-i-would-like-to-close-this-account/1187326>\
**Category:** Questions about Thunkable X\
**Created:** [March 25, 2021, 10:39pm UTC](https://community.thunkable.com/t/hi-my-son-has-created-thunkable-pro-account-i-would-like-to-close-this-account/1187326 "2021-03-25T22:39:57Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![w2b2yck754g7ao3](https://avatars.discourse-cdn.com/v4/letter/w/97f17d/32.png) [@w2b2yck754g7ao3](https://community.thunkable.com/u/w2b2yck754g7ao3)\
**Post date:** [March 25, 2021, 10:39pm UTC](https://community.thunkable.com/t/hi-my-son-has-created-thunkable-pro-account-i-would-like-to-close-this-account/1187326/1 "2021-03-25T22:39:57Z")

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Hi my son has created Thunkable pro account I would like to close this account, I would like to get refund because I did not approve the purchase of this pro account.

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**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\
**Post date:** [March 25, 2021, 11:04pm UTC](https://community.thunkable.com/t/hi-my-son-has-created-thunkable-pro-account-i-would-like-to-close-this-account/1187326/2 "2021-03-25T23:04:27Z")

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@domhnallohanlon

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**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\
**Post date:** [March 26, 2021, 11:28am UTC](https://community.thunkable.com/t/hi-my-son-has-created-thunkable-pro-account-i-would-like-to-close-this-account/1187326/3 "2021-03-26T11:28:17Z")

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If it’s a pro account, you must have received an email from accounts department which you can use to request cancellation and refund.

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**Author:** ![jane](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jane/32/27575_2.png) [@jane](https://community.thunkable.com/u/jane)\
**Post date:** [March 26, 2021, 12:41pm UTC](https://community.thunkable.com/t/hi-my-son-has-created-thunkable-pro-account-i-would-like-to-close-this-account/1187326/4 "2021-03-26T12:41:04Z")

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Hi @w2b2yck754g7ao3,

We can help you close this account.

Could you send an email to [billing@thunkable.com](mailto:billing@thunkable.com) explaining the situation, and include the email address of your son’s Thunkable account?

I hope that your son will be interested in building apps with Thunkable with a free account!

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 1:25pm UTC](https://community.thunkable.com/t/hi-my-son-has-created-thunkable-pro-account-i-would-like-to-close-this-account/1187326/5 "2024-11-08T13:25:42Z")

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