# Help for web\_api

**URL:** <https://community.thunkable.com/t/help-for-web-api/1369985>\
**Category:** Questions about Thunkable X\
**Created:** [June 29, 2021, 1:04pm UTC](https://community.thunkable.com/t/help-for-web-api/1369985 "2021-06-29T13:04:04Z")\
**Posts on this page:** 5\
**Page:** 2

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**Author:** ![Balanced\_Kitchen](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@Balanced\_Kitchen](https://community.thunkable.com/u/Balanced_Kitchen)\
**Post date:** [July 1, 2021, 11:20am UTC](https://community.thunkable.com/t/help-for-web-api/1369985/21 "2021-07-01T11:20:30Z")

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That’s why I tested both :). But in both cases the result is the same

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**Author:** ![emma0122](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/emma0122/32/108510_2.png) [@emma0122](https://community.thunkable.com/u/emma0122)\
**Post date:** [July 2, 2021, 6:04am UTC](https://community.thunkable.com/t/help-for-web-api/1369985/22 "2021-07-02T06:04:27Z")

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I believe this should not be the end buddy, wait the problem is about to be solved.

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**Author:** ![Balanced\_Kitchen](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@Balanced\_Kitchen](https://community.thunkable.com/u/Balanced_Kitchen)\
**Post date:** [July 2, 2021, 6:07am UTC](https://community.thunkable.com/t/help-for-web-api/1369985/23 "2021-07-02T06:07:50Z")

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I made an inquiry to the support of Ecwid. When they answer me I will return information. Certainly the access tokens I have do not give me access to the data I am looking for.

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**Author:** ![Balanced\_Kitchen](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@Balanced\_Kitchen](https://community.thunkable.com/u/Balanced_Kitchen)\
**Post date:** [July 5, 2021, 10:30am UTC](https://community.thunkable.com/t/help-for-web-api/1369985/24 "2021-07-05T10:30:38Z")

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After they sent me the new access token, everything works now. Apparently the problem was really in accessing their base.

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 1:20pm UTC](https://community.thunkable.com/t/help-for-web-api/1369985/25 "2024-11-08T13:20:02Z")

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Closed on November 8, 2024, 1:20pm UTC



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