# \[Google Account Issues\] My account didn’t get verified but I can create app, what should I do

**URL:** <https://community.thunkable.com/t/google-account-issues-my-account-didn-t-get-verified-but-i-can-create-app-what-should-i-do/1568545>\
**Category:** Off Topic\
**Created:** [October 18, 2021, 4:35pm UTC](https://community.thunkable.com/t/google-account-issues-my-account-didn-t-get-verified-but-i-can-create-app-what-should-i-do/1568545 "2021-10-18T16:35:20Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![namitnagar](https://avatars.discourse-cdn.com/v4/letter/n/a183cd/32.png) [@namitnagar](https://community.thunkable.com/u/namitnagar)\
**Post date:** [October 18, 2021, 4:35pm UTC](https://community.thunkable.com/t/google-account-issues-my-account-didn-t-get-verified-but-i-can-create-app-what-should-i-do/1568545/1 "2021-10-18T16:35:20Z")

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Recently got this mail  
 ![Verify](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/2/9/29e679129a938c8476427c3f6e3c60861e1ddb40.png)  
But can create app

 ![Console](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/7/a/7a7c284410c34af438dfe98ba7edc087dcb2344d.png)  
Pls help

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**Author:** ![namitnagar](https://avatars.discourse-cdn.com/v4/letter/n/a183cd/32.png) [@namitnagar](https://community.thunkable.com/u/namitnagar)\
**Post date:** [October 18, 2021, 4:59pm UTC](https://community.thunkable.com/t/google-account-issues-my-account-didn-t-get-verified-but-i-can-create-app-what-should-i-do/1568545/2 "2021-10-18T16:59:20Z")

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@muneer @jane @domhnallohanlon [@Thunkable\_Staff](https://community.thunkable.com/groups/thunkable_staff)

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**Author:** ![mimostel](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/mimostel/32/107661_2.png) [@mimostel](https://community.thunkable.com/u/mimostel)\
**Post date:** [October 18, 2021, 5:07pm UTC](https://community.thunkable.com/t/google-account-issues-my-account-didn-t-get-verified-but-i-can-create-app-what-should-i-do/1568545/3 "2021-10-18T17:07:53Z")

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This is really not a Thunkable issue for “Thunkable Discuss” topic  
Anyway, as warning message said, you need to create a new account with good info, that can be verified, then you can publish using that account any app developed with, lets say, Thunkable.  
Currently account is simply not suitable for that.

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**Author:** ![namitnagar](https://avatars.discourse-cdn.com/v4/letter/n/a183cd/32.png) [@namitnagar](https://community.thunkable.com/u/namitnagar)\
**Post date:** [October 18, 2021, 6:29pm UTC](https://community.thunkable.com/t/google-account-issues-my-account-didn-t-get-verified-but-i-can-create-app-what-should-i-do/1568545/4 "2021-10-18T18:29:31Z")

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Will I have to repay?

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**Author:** ![mimostel](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/mimostel/32/107661_2.png) [@mimostel](https://community.thunkable.com/u/mimostel)\
**Post date:** [October 18, 2021, 6:30pm UTC](https://community.thunkable.com/t/google-account-issues-my-account-didn-t-get-verified-but-i-can-create-app-what-should-i-do/1568545/5 "2021-10-18T18:30:33Z")

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i guess so, as your payment is bound to an account

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**Author:** ![namitnagar](https://avatars.discourse-cdn.com/v4/letter/n/a183cd/32.png) [@namitnagar](https://community.thunkable.com/u/namitnagar)\
**Post date:** [October 19, 2021, 5:29am UTC](https://community.thunkable.com/t/google-account-issues-my-account-didn-t-get-verified-but-i-can-create-app-what-should-i-do/1568545/6 "2021-10-19T05:29:07Z")

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How much time does it take to get refund.

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**Author:** ![mimostel](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/mimostel/32/107661_2.png) [@mimostel](https://community.thunkable.com/u/mimostel)\
**Post date:** [October 19, 2021, 5:32am UTC](https://community.thunkable.com/t/google-account-issues-my-account-didn-t-get-verified-but-i-can-create-app-what-should-i-do/1568545/7 "2021-10-19T05:32:08Z")

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Never been in that situation, so i dont know.

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**Author:** ![namitnagar](https://avatars.discourse-cdn.com/v4/letter/n/a183cd/32.png) [@namitnagar](https://community.thunkable.com/u/namitnagar)\
**Post date:** [October 19, 2021, 6:58am UTC](https://community.thunkable.com/t/google-account-issues-my-account-didn-t-get-verified-but-i-can-create-app-what-should-i-do/1568545/8 "2021-10-19T06:58:26Z")

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I got refund I will create a new account.  
Thanks

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 1:14pm UTC](https://community.thunkable.com/t/google-account-issues-my-account-didn-t-get-verified-but-i-can-create-app-what-should-i-do/1568545/9 "2024-11-08T13:14:45Z")

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