# Genymotion Thunkable X CPU issue

**URL:** <https://community.thunkable.com/t/genymotion-thunkable-x-cpu-issue/66054>\
**Category:** Questions about Thunkable X\
**Created:** [January 24, 2019, 8:27pm UTC](https://community.thunkable.com/t/genymotion-thunkable-x-cpu-issue/66054 "2019-01-24T20:27:30Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Cedric\_Poon](https://avatars.discourse-cdn.com/v4/letter/c/ecae2f/32.png) [@Cedric\_Poon](https://community.thunkable.com/u/Cedric_Poon)\
**Post date:** [January 24, 2019, 8:27pm UTC](https://community.thunkable.com/t/genymotion-thunkable-x-cpu-issue/66054/1 "2019-01-24T20:27:30Z")

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Hi,

I am trying to use Genymotion to test the app on Andriod.

I am running across an issue, where the emulator won’t start.

The error I get is:  
Unable to start virtual device.

Virtualbox cannot start the virtual device

Your CPU is incompatible with virtulisation technologies.

The one I downloaded was custom phone 8.0 - API 26. I also have a Nexus one downloaded, which started without issue - but the problem is that doesn’t have the API on it for me to get Thunkable X off the play store.

Has anyone come across this issue?

Thanks,

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**Author:** ![TECH\_WORLD2](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tech_world2/32/28407_2.png) [@TECH\_WORLD2](https://community.thunkable.com/u/TECH_WORLD2)\
**Post date:** [January 26, 2019, 5:05pm UTC](https://community.thunkable.com/t/genymotion-thunkable-x-cpu-issue/66054/3 "2019-01-26T17:05:31Z")

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contact genymotion

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**Author:** ![Surid\_Saha](https://avatars.discourse-cdn.com/v4/letter/s/e274bd/32.png) [@Surid\_Saha](https://community.thunkable.com/u/Surid_Saha)\
**Post date:** [January 6, 2020, 11:52am UTC](https://community.thunkable.com/t/genymotion-thunkable-x-cpu-issue/66054/4 "2020-01-06T11:52:53Z")

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Use SmartGAGA emulator. I am already using it. And must download android 7.1. But it’s not available in smart gaga site. you have to download from youtube. May be it size 286MB. I am left genymotion for problem like your. Use Smart Gaga.

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**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\
**Post date:** [January 6, 2020, 4:33pm UTC](https://community.thunkable.com/t/genymotion-thunkable-x-cpu-issue/66054/5 "2020-01-06T16:33:51Z")

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I am on a MacBook and am running Bluestacks for my emulation needs. It is stable most of the time.

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 11:46am UTC](https://community.thunkable.com/t/genymotion-thunkable-x-cpu-issue/66054/6 "2024-11-08T11:46:07Z")

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