# Error while upgrading to pro from free

**URL:** <https://community.thunkable.com/t/error-while-upgrading-to-pro-from-free/2644646>\
**Category:** Questions about Thunkable X\
**Created:** [October 15, 2023, 5:48am UTC](https://community.thunkable.com/t/error-while-upgrading-to-pro-from-free/2644646 "2023-10-15T05:48:55Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![n4rkn7c4nmjpzv](https://avatars.discourse-cdn.com/v4/letter/n/8c91f0/32.png) [@n4rkn7c4nmjpzv](https://community.thunkable.com/u/n4rkn7c4nmjpzv)\
**Post date:** [October 15, 2023, 5:48am UTC](https://community.thunkable.com/t/error-while-upgrading-to-pro-from-free/2644646/1 "2023-10-15T05:48:55Z")

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When I was trying to upgrade to PRO from Free plan  
An error was coming that please try again, I tried about 8 times and the error was still there. I even mailed to [billing@thunkable.com](mailto:billing@thunkable.com), but no response came. Please help I am in urgent to upload an app.

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**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\
**Post date:** [October 16, 2023, 6:24pm UTC](https://community.thunkable.com/t/error-while-upgrading-to-pro-from-free/2644646/2 "2023-10-16T18:24:15Z")

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Hi @n4rkn7c4nmjpzv, sorry for any issues here. I have followed up with our billing team to see if we can find your email.

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**Author:** ![system](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/0/f/0f59f292712368bce16ff80133ae10de8a6f27e8.png) [@system](https://community.thunkable.com/u/system)\
**Post date:** [January 14, 2024, 6:25pm UTC](https://community.thunkable.com/t/error-while-upgrading-to-pro-from-free/2644646/3 "2024-01-14T18:25:03Z")

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