# Error when uploading .HEVC video

**URL:** <https://community.thunkable.com/t/error-when-uploading-hevc-video/3426247>\
**Category:** Issues / Bugs\
**Created:** [December 20, 2024, 10:18am UTC](https://community.thunkable.com/t/error-when-uploading-hevc-video/3426247 "2024-12-20T10:18:34Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![brianl](https://avatars.discourse-cdn.com/v4/letter/b/f14d63/32.png) [@brianl](https://community.thunkable.com/u/brianl)\
**Post date:** [December 21, 2024, 12:01am UTC](https://community.thunkable.com/t/error-when-uploading-hevc-video/3426247/2 "2024-12-21T00:01:16Z")

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Hi matrixvipn2cklj, welcome to Thunkable! 🎉

Be sure to check out [How to ask Great Questions v2.0](https://community.thunkable.com/t/how-to-ask-great-questions-v2-0/2689983/1), the [Community Guidelines](https://community.thunkable.com/t/community-guidelines/78/8), and our [Getting Started Guide](https://docs.thunkable.com/getting-started/get-started) to make the best of your Thunkable Community experience!

I believe Webviewer doesn’t support HEVC, but you can try the [video component](https://docs.thunkable.com/app-design/ui-components/media-components/video). Typically I would recommend using the standard mp4 type files.

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_[View the full topic](https://community.thunkable.com/t/error-when-uploading-hevc-video/3426247)._