# Error when updating the app

**URL:** <https://community.thunkable.com/t/error-when-updating-the-app/942401>\
**Category:** Questions about Thunkable X\
**Tags:** ios, publish, update\
**Created:** [October 31, 2020, 7:17am UTC](https://community.thunkable.com/t/error-when-updating-the-app/942401 "2020-10-31T07:17:10Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Serg](https://avatars.discourse-cdn.com/v4/letter/s/ecd19e/32.png) [@Serg](https://community.thunkable.com/u/Serg)\
**Post date:** [October 31, 2020, 7:17am UTC](https://community.thunkable.com/t/error-when-updating-the-app/942401/1 "2020-10-31T07:17:10Z")

</div>

Hello! Please help me solve the problem. When I try to update my app, at the stage of choosing a profile, an error is displayed. Team ID and Bundle ID are correct. Most likely this happened after I copied my app, but I don’t know how to solve this problem!

 ![Снимок экрана 2020-10-31 в 10.07.14](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/2/b/2bf72d9814c832ff2ba89c925bac3b4caca5ffc5.png)

---

<div class="post-metadata">

**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\
**Post date:** [November 9, 2020, 9:31pm UTC](https://community.thunkable.com/t/error-when-updating-the-app/942401/2 "2020-11-09T21:31:00Z")

</div>

Hey @Serg 👋

> [@Serg](#):
>
> Most likely this happened after I copied my app,

Yep - that’s what caused this. Making a copy of a project is like creating an entirely new app - do you have the original files from the first project you published?

---

<div class="post-metadata">

**Author:** ![Serg](https://avatars.discourse-cdn.com/v4/letter/s/ecd19e/32.png) [@Serg](https://community.thunkable.com/u/Serg)\
**Post date:** [November 10, 2020, 9:55am UTC](https://community.thunkable.com/t/error-when-updating-the-app/942401/3 "2020-11-10T09:55:42Z")

</div>

I contacted support and they helped me fix the problem. I had to re-do all the steps to get a new profile.

---

<div class="post-metadata">

**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 12:21pm UTC](https://community.thunkable.com/t/error-when-updating-the-app/942401/4 "2024-11-08T12:21:42Z")

</div>


