# Error when downloading IOS app **URL:** \ **Category:** Questions about Thunkable X\ **Created:** [July 11, 2018, 4:46pm UTC](https://community.thunkable.com/t/error-when-downloading-ios-app/35311 "2018-07-11T16:46:36Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![Sasorious](https://avatars.discourse-cdn.com/v4/letter/s/87869e/32.png) [@Sasorious](https://community.thunkable.com/u/Sasorious)\ **Post date:** [July 11, 2018, 4:46pm UTC](https://community.thunkable.com/t/error-when-downloading-ios-app/35311/1 "2018-07-11T16:46:36Z")
I’m having trouble when downloading the IOS app, I will always receive an email saying that the app has not build. I already changed the app icon according to the size and it still gives me the same error. This is the error: “No such object: thunkable-x-production/users/59ddbc7d4f9a5b00017cc57f/projects/5b13bceb44eb57000181baf1/assets/5b4251201046c91586925eac” I’m out of ideas on how to solve this problem, so any guidance to help me solve this problem is appreciated. Thank you in advance! ---
**Author:** ![actech](https://avatars.discourse-cdn.com/v4/letter/a/3d9bf3/32.png) [@actech](https://community.thunkable.com/u/actech)\ **Post date:** [July 11, 2018, 4:49pm UTC](https://community.thunkable.com/t/error-when-downloading-ios-app/35311/2 "2018-07-11T16:49:57Z")
Have you seen the information on iOS download problems at [https://docs.thunkable.com/thunkable-cross-platform/troubleshooting](https://docs.thunkable.com/thunkable-cross-platform/troubleshooting) If you delete the icon, the application builds? ---
**Author:** ![Sasorious](https://avatars.discourse-cdn.com/v4/letter/s/87869e/32.png) [@Sasorious](https://community.thunkable.com/u/Sasorious)\ **Post date:** [July 11, 2018, 4:51pm UTC](https://community.thunkable.com/t/error-when-downloading-ios-app/35311/3 "2018-07-11T16:51:14Z")
How may I delete the app icon? I’ve been searching everywhere on the page! ---
**Author:** ![actech](https://avatars.discourse-cdn.com/v4/letter/a/3d9bf3/32.png) [@actech](https://community.thunkable.com/u/actech)\ **Post date:** [July 11, 2018, 4:59pm UTC](https://community.thunkable.com/t/error-when-downloading-ios-app/35311/4 "2018-07-11T16:59:55Z")
Good question! I just saw that it’s impossible to remove the icon 🙂 Is your icon exactly consistent with the recommendations? Can you send me this icon file? ---
**Author:** ![Sasorious](https://avatars.discourse-cdn.com/v4/letter/s/87869e/32.png) [@Sasorious](https://community.thunkable.com/u/Sasorious)\ **Post date:** [July 11, 2018, 5:05pm UTC](https://community.thunkable.com/t/error-when-downloading-ios-app/35311/5 "2018-07-11T17:05:32Z")
I have been using 1024 x 1024 size icon, although I’m not really sure if it’s about the app icon or the png related image. When I tried to download for Android app it says this “App Download Error: Not Found” ![1024](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/7/e/7ecde97f10efb03247cbb520517466f14af6212f.jpg) ---
**Author:** ![actech](https://avatars.discourse-cdn.com/v4/letter/a/3d9bf3/32.png) [@actech](https://community.thunkable.com/u/actech)\ **Post date:** [July 11, 2018, 5:12pm UTC](https://community.thunkable.com/t/error-when-downloading-ios-app/35311/6 "2018-07-11T17:12:20Z")
I’m a little confused. First you wrote that there was an error while assembling under iOS, and now write that the error message occurs when loading under Android? Or does the error occur both there and there? I had an opinion that as an icon, you are using an inappropriate image format. Try changing the icon with another icon in the correct format. ---
**Author:** ![Sasorious](https://avatars.discourse-cdn.com/v4/letter/s/87869e/32.png) [@Sasorious](https://community.thunkable.com/u/Sasorious)\ **Post date:** [July 11, 2018, 5:16pm UTC](https://community.thunkable.com/t/error-when-downloading-ios-app/35311/7 "2018-07-11T17:16:31Z")
I tried to download on both side of the platform but none worked. when I’ve deleted a .png image it shows another error when I tried to build IOS app, this is the error: “Cannot connect to [storage.googleapis.com](http://storage.googleapis.com)” . Aside from that, how may I know if the icon I want to use is the appropriate image format? Thank you! ---
**Author:** ![actech](https://avatars.discourse-cdn.com/v4/letter/a/3d9bf3/32.png) [@actech](https://community.thunkable.com/u/actech)\ **Post date:** [July 11, 2018, 5:25pm UTC](https://community.thunkable.com/t/error-when-downloading-ios-app/35311/8 "2018-07-11T17:25:03Z")
Is this application in Thunkable Live all working well? Can you give me a link to it? ---
**Author:** ![Sasorious](https://avatars.discourse-cdn.com/v4/letter/s/87869e/32.png) [@Sasorious](https://community.thunkable.com/u/Sasorious)\ **Post date:** [July 11, 2018, 5:28pm UTC](https://community.thunkable.com/t/error-when-downloading-ios-app/35311/9 "2018-07-11T17:28:09Z")
Yes it’s working really well in Thunkable Live! Unfortunately it is a private project and I cannot share it publicly…is there any other way to share it privately? ---
**Author:** ![actech](https://avatars.discourse-cdn.com/v4/letter/a/3d9bf3/32.png) [@actech](https://community.thunkable.com/u/actech)\ **Post date:** [July 11, 2018, 5:28pm UTC](https://community.thunkable.com/t/error-when-downloading-ios-app/35311/10 "2018-07-11T17:28:36Z")
Try this icon. ![testIcon](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/e/8/e8af209eccb4d51c6fdc05e20d8e432170dd97bf.png) It seems to me that the problem is not with icon. ---
**Author:** ![Sasorious](https://avatars.discourse-cdn.com/v4/letter/s/87869e/32.png) [@Sasorious](https://community.thunkable.com/u/Sasorious)\ **Post date:** [July 11, 2018, 5:32pm UTC](https://community.thunkable.com/t/error-when-downloading-ios-app/35311/11 "2018-07-11T17:32:06Z")
Thank you for the app icon! but now when I tried to generate link to share it says “Share link generation error Error creating share.” . And when I tried to make a copy it gives me this error “Save copy error Problem communicating with server. HTTP status: 500, server message:” ---
**Author:** ![actech](https://avatars.discourse-cdn.com/v4/letter/a/3d9bf3/32.png) [@actech](https://community.thunkable.com/u/actech)\ **Post date:** [July 11, 2018, 5:33pm UTC](https://community.thunkable.com/t/error-when-downloading-ios-app/35311/12 "2018-07-11T17:33:53Z")
Restart the Thunkable X development environment ---
**Author:** ![Diddy\_Cool](https://avatars.discourse-cdn.com/v4/letter/d/258eb7/32.png) [@Diddy\_Cool](https://community.thunkable.com/u/Diddy_Cool)\ **Post date:** [September 14, 2018, 4:45pm UTC](https://community.thunkable.com/t/error-when-downloading-ios-app/35311/13 "2018-09-14T16:45:14Z")
Solution is try PWA or just buy a a template if you looking at simple app like webviewer. Thunkable is not ready for anything proper… It just doesn’t work and there is hardly any tools you can use for any meaningful project. Even their own showcase app are rejected by iOS. ---
**Author:** ![Navneet\_Singhal](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/navneet_singhal/32/27994_2.png) [@Navneet\_Singhal](https://community.thunkable.com/u/Navneet_Singhal)\ **Post date:** [January 22, 2019, 5:12am UTC](https://community.thunkable.com/t/error-when-downloading-ios-app/35311/14 "2019-01-22T05:12:32Z")
same here… What could be the solution. please guide. ---
**Author:** ![Navneet\_Singhal](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/navneet_singhal/32/27994_2.png) [@Navneet\_Singhal](https://community.thunkable.com/u/Navneet_Singhal)\ **Post date:** [January 23, 2019, 5:10am UTC](https://community.thunkable.com/t/error-when-downloading-ios-app/35311/15 "2019-01-23T05:10:34Z")
Thunkable support team did it for me, Thank u very much, my work is safe and I am happy now… Thanks a lot… ---
**Author:** ![Sherifvt](https://avatars.discourse-cdn.com/v4/letter/s/e5b9ba/32.png) [@Sherifvt](https://community.thunkable.com/u/Sherifvt)\ **Post date:** [April 18, 2019, 1:15pm UTC](https://community.thunkable.com/t/error-when-downloading-ios-app/35311/16 "2019-04-18T13:15:14Z")
Hi, I have the same problem with my project I have a thunkable Pro account , and my project is [https://x.thunkable.com/projectPage/5c3da302dc3434ff4f6ea072](https://x.thunkable.com/projectPage/5c3da302dc3434ff4f6ea072) I have errors copy, sharing or downloading my project also when trying to share have this error No such object: thunkable-x-production/users/5c1a1fab853d59bc66879fc9/projects/5c3da302dc3434ff4f6ea072/assets/5cb31b68d4a05e833e14b022 ---
**Author:** ![actech](https://avatars.discourse-cdn.com/v4/letter/a/3d9bf3/32.png) [@actech](https://community.thunkable.com/u/actech)\ **Post date:** [April 18, 2019, 6:54pm UTC](https://community.thunkable.com/t/error-when-downloading-ios-app/35311/17 "2019-04-18T18:54:23Z")
Hi, unfortunately, I do not have a solution for your problem. Do you have this error recently? Did this project work normally before? Do you have a copy of this project that works? Unfortunately, in Thunkable X there are cases when the project breaks down and you have to start all the work again. ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 11:55am UTC](https://community.thunkable.com/t/error-when-downloading-ios-app/35311/18 "2024-11-08T11:55:34Z")