# Error Msg: "GraphQL error: There was a problem fetching the data, please check your input and try again" **URL:** \ **Category:** Questions about Thunkable X\ **Created:** [May 4, 2023, 7:48pm UTC](https://community.thunkable.com/t/error-msg-graphql-error-there-was-a-problem-fetching-the-data-please-check-your-input-and-try-again/2403796 "2023-05-04T19:48:11Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![andos-avlog](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/andos-avlog/32/122340_2.png) [@andos-avlog](https://community.thunkable.com/u/andos-avlog)\ **Post date:** [May 4, 2023, 7:48pm UTC](https://community.thunkable.com/t/error-msg-graphql-error-there-was-a-problem-fetching-the-data-please-check-your-input-and-try-again/2403796/1 "2023-05-04T19:48:11Z")
Hi, for some reason my **MAN First Visits Google Sheet Source File** can’t be accessed and I keep receiving the displayed error msg when I try to open it. So I deleted the source file completely from Thunkable in the hope that a fresh version of the source file would solve the issue but I am still having the same problem. **Image:** ![MANFVSourceFileErrorMsg-Screenshot 2023-05-04 19.49.17](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/e/6/e667df58a97b3d927ca1acf3a9931def13132331.png) I have also included a video link to help visually explain my problem. [![](https://img.youtube.com/vi/G9E4gFxtX7o/maxresdefault.jpg "For Thunkable help request with my suddenly inaccessible MAN First Visits Source File.") ](https://www.youtube.com/watch?v=G9E4gFxtX7o) What has gone wrong? None of my screens that rely on my **MAN First Visits Google Sheet Source File** are displaying any data. Even with a new **Source File Google Sheet.** I have had a look at the “solutions” for this issue in previous posts and some of them, I don’t even understand. Is there some kind soul out there who could help me to resolve this? Here is a link to my project: [https://x.thunkable.com/copy/03ecc628eb49b4527ec711b57fbde92f](https://x.thunkable.com/copy/03ecc628eb49b4527ec711b57fbde92f) Best regards, Andos. ---
**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\ **Post date:** [May 4, 2023, 8:08pm UTC](https://community.thunkable.com/t/error-msg-graphql-error-there-was-a-problem-fetching-the-data-please-check-your-input-and-try-again/2403796/2 "2023-05-04T20:08:04Z")
Hi @andos-avlog, sorry to hear you are having issues with your Google Sheets data. I have gone ahead and reset your Google Sheets authorization. Could you try adding in the original data source and see if you are still receiving the same error? Thanks so much! ---
**Author:** ![andos-avlog](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/andos-avlog/32/122340_2.png) [@andos-avlog](https://community.thunkable.com/u/andos-avlog)\ **Post date:** [May 4, 2023, 11:24pm UTC](https://community.thunkable.com/t/error-msg-graphql-error-there-was-a-problem-fetching-the-data-please-check-your-input-and-try-again/2403796/3 "2023-05-04T23:24:53Z")
Hi Matt, thanks for your reply. I have again completely removed the " **MAN First Visits Google Sheet Source File**" from my Thunkable App and then reapplied it. I authorised my Google account to accept the permissions and then tried to access my data like I had shown in the previous video. I am still being presented with the same error msg followed by the white screen when I click one of the GSheet tabs. It’s as though all connection to the app screens that read its data has been lost. Best regards, Andos. ---
**Author:** ![andos-avlog](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/andos-avlog/32/122340_2.png) [@andos-avlog](https://community.thunkable.com/u/andos-avlog)\ **Post date:** [June 6, 2023, 4:04pm UTC](https://community.thunkable.com/t/error-msg-graphql-error-there-was-a-problem-fetching-the-data-please-check-your-input-and-try-again/2403796/4 "2023-06-06T16:04:29Z")
Hi Matt, it has been a few weeks since I replied to your response. I am now responding to you again as I suspect that you have not noticed my previous message. Below is my previous message to you: " Hi Matt, thanks for your reply. I have again completely removed the " **MAN First Visits Google Sheet Source File**" from my Thunkable App and then reapplied it. I authorised my Google account to accept the permissions and then tried to access my data like I had shown in the previous video. I am still being presented with the same error msg followed by the white screen when I click one of the GSheet tabs. It’s as though all connection to the app screens that read its data has been lost. Best regards, Andos. " ![MANFVSourceFileErrorMsg-Screenshot 2023-05-04 19.49.17](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/1/d/1d39acba0f0571e78555717b5708cdd98f364901.png) I have also included a video link to help visually explain my problem. [![](https://img.youtube.com/vi/G9E4gFxtX7o/maxresdefault.jpg "For Thunkable help request with my suddenly inaccessible MAN First Visits Source File.") ](https://www.youtube.com/watch?v=G9E4gFxtX7o) Further to my previous response, I am still stuck with the exact same problem as originally reported. This problem has not been resolved for me. Please help! Best regards, Andos. ---
**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\ **Post date:** [June 6, 2023, 5:08pm UTC](https://community.thunkable.com/t/error-msg-graphql-error-there-was-a-problem-fetching-the-data-please-check-your-input-and-try-again/2403796/5 "2023-06-06T17:08:39Z")
Hi @andos-avlog, could you send me a PM with a link to the Google sheet itself so that we can inspect the file further? Thank you! ---
**Author:** ![system](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/0/f/0f59f292712368bce16ff80133ae10de8a6f27e8.png) [@system](https://community.thunkable.com/u/system)\ **Post date:** [September 4, 2023, 5:08pm UTC](https://community.thunkable.com/t/error-msg-graphql-error-there-was-a-problem-fetching-the-data-please-check-your-input-and-try-again/2403796/6 "2023-09-04T17:08:54Z")
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