# Error message from build server + AdMob details not saving **URL:** \ **Category:** Questions about Thunkable X\ **Created:** [November 15, 2021, 7:52pm UTC](https://community.thunkable.com/t/error-message-from-build-server-admob-details-not-saving/1617192 "2021-11-15T19:52:47Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Tommaso](https://avatars.discourse-cdn.com/v4/letter/t/e9c0ed/32.png) [@Tommaso](https://community.thunkable.com/u/Tommaso)\ **Post date:** [November 15, 2021, 7:52pm UTC](https://community.thunkable.com/t/error-message-from-build-server-admob-details-not-saving/1617192/1 "2021-11-15T19:52:47Z")
Hi Thunkers, As a few weeks, I have a problem when I try to publish on the App Store. In particular, I am not able to publish because I keep receiving this error via email: “There is something wrong with the iOS build/publish. Please contact customer service with the reference ID.” I contacted the customer service but I didn’t receive any answers. In addition, I noticed that the AdMob settings are not saved when I close the project and I open it again. Reading on the forum I found that I could have been related to the size of the App icon. Hence, I uploaded another icon (square 500x500 px), but still it doesn’t work. Anyone could please help me? Any ideas on why I am receiving this error message? ---
**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\ **Post date:** [November 15, 2021, 8:10pm UTC](https://community.thunkable.com/t/error-message-from-build-server-admob-details-not-saving/1617192/2 "2021-11-15T20:10:21Z")
This is a pending issue (AdMob setting) see this post > [@\[Solved\] Can't assign Camera and AdMob settings](https://community.thunkable.com/t/solved-cant-assign-camera-and-admob-settings/1553851): > > I enter the necessary information about describe Camera, but after I exit the project and open it anew, the information disappears. This also happens with AdMob Settings. I made an inquiry to the Thunkable team, but for a month now no answer. My question is - Has anyone encountered this problem and does he know any solution? I tested the following options: Replacing the camera component. Another browser. I also created a test project in which I have the same problem. ---
**Author:** ![Tommaso](https://avatars.discourse-cdn.com/v4/letter/t/e9c0ed/32.png) [@Tommaso](https://community.thunkable.com/u/Tommaso)\ **Post date:** [November 15, 2021, 8:52pm UTC](https://community.thunkable.com/t/error-message-from-build-server-admob-details-not-saving/1617192/3 "2021-11-15T20:52:45Z")
Many thanks @muneer for your response. However, I see that the latest message on that thread is old 22 days and it doesn’t mention the error message I receive via email (to contact the customer support). Any guess on why I receive that message? Any ideas on why that AdMob issue hasn’t been solved yet? Please let me know. Thank you! ---
**Author:** ![Tommaso](https://avatars.discourse-cdn.com/v4/letter/t/e9c0ed/32.png) [@Tommaso](https://community.thunkable.com/u/Tommaso)\ **Post date:** [November 15, 2021, 10:32pm UTC](https://community.thunkable.com/t/error-message-from-build-server-admob-details-not-saving/1617192/4 "2021-11-15T22:32:11Z")
Just to understand: does this mean that all of us can’t publish on the AppStore? ---
**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\ **Post date:** [November 16, 2021, 4:33am UTC](https://community.thunkable.com/t/error-message-from-build-server-admob-details-not-saving/1617192/5 "2021-11-16T04:33:19Z")
I was referring to the AdMob issue. For the iOS build server, it gets busy for couple of hours and then it goes back to normal. ---
**Author:** ![Tommaso](https://avatars.discourse-cdn.com/v4/letter/t/e9c0ed/32.png) [@Tommaso](https://community.thunkable.com/u/Tommaso)\ **Post date:** [November 16, 2021, 8:52am UTC](https://community.thunkable.com/t/error-message-from-build-server-admob-details-not-saving/1617192/6 "2021-11-16T08:52:19Z")
Nope - it’s now more than a few weeks that I try to publish on the App Store and I receive always the same message via email. Now I have tried to publish without the AdMob settings (thought that may be the reason) but still received the same message. Does this mean that I am the only one facing this issue? @domhnallohanlon I sent you a couple of messages (as from a couple of weeks) on the chat box but I still didn’t receive any answers from you or the team. Could you please advise on this? It would be much appreciated. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/0/f/0f59f292712368bce16ff80133ae10de8a6f27e8.png) [@system](https://community.thunkable.com/u/system)\ **Post date:** [February 14, 2022, 8:53am UTC](https://community.thunkable.com/t/error-message-from-build-server-admob-details-not-saving/1617192/7 "2022-02-14T08:53:00Z")
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