# Email Not Sending **URL:** \ **Category:** Issues / Bugs\ **Created:** [November 14, 2024, 12:19pm UTC](https://community.thunkable.com/t/email-not-sending/3342087 "2024-11-14T12:19:35Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![ant\_1](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ant_1/32/183393_2.png) [@ant\_1](https://community.thunkable.com/u/ant_1)\ **Post date:** [November 14, 2024, 12:19pm UTC](https://community.thunkable.com/t/email-not-sending/3342087/1 "2024-11-14T12:19:35Z")
Hey guys, hope all is well. My application includes a email sending feature however it just shows up with a blank screen every time. Is it Thunkable itself or my laptop? SCREEN PREVIEW: ![Screen Shot 2024-11-14 at 4.15.00 PM](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/7/7/776518c358e7a947598fb4b5ee5176560aa7bed8.png) Help would be appreciated. Thanks and have a good day! ---
**Author:** ![brianl](https://avatars.discourse-cdn.com/v4/letter/b/f14d63/32.png) [@brianl](https://community.thunkable.com/u/brianl)\ **Post date:** [November 14, 2024, 7:39pm UTC](https://community.thunkable.com/t/email-not-sending/3342087/2 "2024-11-14T19:39:26Z")
Is this from a published web app or live testing? Also, are you using Windows or Mac? ---
**Author:** ![ant\_1](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ant_1/32/183393_2.png) [@ant\_1](https://community.thunkable.com/u/ant_1)\ **Post date:** [November 15, 2024, 3:21am UTC](https://community.thunkable.com/t/email-not-sending/3342087/3 "2024-11-15T03:21:45Z")
Hi @brianl, thanks for the reply. This is from a non-published public project that I was web previewing using a MacBook. If you need this, I was using Google Chrome as my browser. ---
**Author:** ![brianl](https://avatars.discourse-cdn.com/v4/letter/b/f14d63/32.png) [@brianl](https://community.thunkable.com/u/brianl)\ **Post date:** [November 15, 2024, 7:11pm UTC](https://community.thunkable.com/t/email-not-sending/3342087/4 "2024-11-15T19:11:24Z")
Are you using the email block or something else? Normally the email block will open the default email system on your device. For Macbook it should open the up the email app (or at least that’s what mine does). ---
**Author:** ![ant\_1](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ant_1/32/183393_2.png) [@ant\_1](https://community.thunkable.com/u/ant_1)\ **Post date:** [November 16, 2024, 4:42am UTC](https://community.thunkable.com/t/email-not-sending/3342087/5 "2024-11-16T04:42:07Z")
im using the email block in the share section. i use outlook as my everyday mail app. however my macbook opens up a website. i dont know why. maybe i havent set my default mail app? ---
**Author:** ![ant\_1](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ant_1/32/183393_2.png) [@ant\_1](https://community.thunkable.com/u/ant_1)\ **Post date:** [November 16, 2024, 7:28am UTC](https://community.thunkable.com/t/email-not-sending/3342087/6 "2024-11-16T07:28:06Z")
here is my app link: [Thunkable](https://x.thunkable.com/copy/4a76195e64c72d8339c3d64a8c4a5ff1) see if the email feature works for you. go on the Add Destination Screen and preview it. ---
**Author:** ![ant\_1](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ant_1/32/183393_2.png) [@ant\_1](https://community.thunkable.com/u/ant_1)\ **Post date:** [November 17, 2024, 7:30am UTC](https://community.thunkable.com/t/email-not-sending/3342087/7 "2024-11-17T07:30:15Z")
Additionally, I live tested it on my phone via the Thunkable application and it worked. Don’t know why it doesn’t work via MacBook ---
**Author:** ![brianl](https://avatars.discourse-cdn.com/v4/letter/b/f14d63/32.png) [@brianl](https://community.thunkable.com/u/brianl)\ **Post date:** [November 20, 2024, 10:02pm UTC](https://community.thunkable.com/t/email-not-sending/3342087/8 "2024-11-20T22:02:57Z")
Works fine on my Mac. Might be a Mac setting. ---
**Author:** ![ant\_1](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ant_1/32/183393_2.png) [@ant\_1](https://community.thunkable.com/u/ant_1)\ **Post date:** [November 21, 2024, 3:22am UTC](https://community.thunkable.com/t/email-not-sending/3342087/9 "2024-11-21T03:22:33Z")
then it must just be my macbook