# Download the app

**URL:** <https://community.thunkable.com/t/download-the-app/1546103>\
**Category:** Questions about Thunkable X\
**Created:** [October 5, 2021, 11:35pm UTC](https://community.thunkable.com/t/download-the-app/1546103 "2021-10-05T23:35:43Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![youssef.mohamed](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/youssef.mohamed/32/116219_2.png) [@youssef.mohamed](https://community.thunkable.com/u/youssef.mohamed)\
**Post date:** [October 5, 2021, 11:35pm UTC](https://community.thunkable.com/t/download-the-app/1546103/1 "2021-10-05T23:35:43Z")

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When I download an app, I get a message on the email saying that the apk file has not been built, or something like that. What is the solution?

 ![Capسسسture](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/3/5/353c5aa0fe7c7ac5be1565279e810016b93704f0.png)

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**Author:** ![vishruth-ram](https://avatars.discourse-cdn.com/v4/letter/v/82dd89/32.png) [@vishruth-ram](https://community.thunkable.com/u/vishruth-ram)\
**Post date:** [October 6, 2021, 3:02am UTC](https://community.thunkable.com/t/download-the-app/1546103/2 "2021-10-06T03:02:31Z")

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visit [status.thunkable.com](http://status.thunkable.com). retry and you’ll get the `.APK file`.

Thanks in advance

Vishruth

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**Author:** ![vishruth-ram](https://avatars.discourse-cdn.com/v4/letter/v/82dd89/32.png) [@vishruth-ram](https://community.thunkable.com/u/vishruth-ram)\
**Post date:** [October 6, 2021, 3:03am UTC](https://community.thunkable.com/t/download-the-app/1546103/3 "2021-10-06T03:03:06Z")

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[@Thunkable\_Staff](https://community.thunkable.com/groups/thunkable_staff) is working on it.

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**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\
**Post date:** [October 6, 2021, 8:21am UTC](https://community.thunkable.com/t/download-the-app/1546103/4 "2021-10-06T08:21:26Z")

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The error shows **Failed to read key AndroidKey** which could happen from number of things.

- If you are **remixing** this app from another use this could be the issue
- If you are supplying a wrong or invalid Bundle ID
- If the version name and version code are invalid
- If this app is already published then you need to increase the version code

Please check if any of these apply to your situation.

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**Author:** ![youssef.mohamed](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/youssef.mohamed/32/116219_2.png) [@youssef.mohamed](https://community.thunkable.com/u/youssef.mohamed)\
**Post date:** [October 6, 2021, 3:18pm UTC](https://community.thunkable.com/t/download-the-app/1546103/5 "2021-10-06T15:18:52Z")

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Where did the android key come from?

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**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\
**Post date:** [October 6, 2021, 3:22pm UTC](https://community.thunkable.com/t/download-the-app/1546103/6 "2021-10-06T15:22:04Z")

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When you attempt to publish the app or tried to remix an app that has been published then you will need to supply the Android key in the project settings page.

 ![Screenshot_2021-10-06-18-24-16-93_40deb401b9ffe8e1df2f1cc5ba480b12](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/1/d/1d1d20c95152b5e17f108a9d28987ae9624ad825.jpeg)

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**Author:** ![youssef.mohamed](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/youssef.mohamed/32/116219_2.png) [@youssef.mohamed](https://community.thunkable.com/u/youssef.mohamed)\
**Post date:** [October 6, 2021, 3:51pm UTC](https://community.thunkable.com/t/download-the-app/1546103/7 "2021-10-06T15:51:53Z")

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Well doesn’t Thunkable do that automatically?

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**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\
**Post date:** [October 6, 2021, 4:13pm UTC](https://community.thunkable.com/t/download-the-app/1546103/8 "2021-10-06T16:13:29Z")

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The Android Keystore is your secret key to your app. It should be your responsibility not any one else.

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**Author:** ![youssef.mohamed](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/youssef.mohamed/32/116219_2.png) [@youssef.mohamed](https://community.thunkable.com/u/youssef.mohamed)\
**Post date:** [October 7, 2021, 2:47pm UTC](https://community.thunkable.com/t/download-the-app/1546103/9 "2021-10-07T14:47:39Z")

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ok

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 1:14pm UTC](https://community.thunkable.com/t/download-the-app/1546103/10 "2024-11-08T13:14:59Z")

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