# Download problem with e-mail access **URL:** \ **Category:** Questions about Thunkable X\ **Created:** [February 16, 2021, 9:13am UTC](https://community.thunkable.com/t/download-problem-with-e-mail-access/1100414 "2021-02-16T09:13:57Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![giorgenyl5wkl1](https://avatars.discourse-cdn.com/v4/letter/g/a183cd/32.png) [@giorgenyl5wkl1](https://community.thunkable.com/u/giorgenyl5wkl1)\ **Post date:** [February 16, 2021, 9:13am UTC](https://community.thunkable.com/t/download-problem-with-e-mail-access/1100414/1 "2021-02-16T09:13:57Z")
With the new dowload system (by e-mail notification), a .PDF file embebbed in the app is no longer accessible: when I try, the screen shows the tunkable logo and the app ends. With the old dowload system (directly in the web page) all is working correctly (the app is the same, with a very little modify). Thanks for help giorgeny ---
**Author:** ![Vaiper\_watafai](https://avatars.discourse-cdn.com/v4/letter/v/e36b37/32.png) [@Vaiper\_watafai](https://community.thunkable.com/u/Vaiper_watafai)\ **Post date:** [February 16, 2021, 10:00am UTC](https://community.thunkable.com/t/download-problem-with-e-mail-access/1100414/2 "2021-02-16T10:00:49Z")
I think I do not agree with this download method for android, in the old version the apps downloaded me instantly now I have to wait and I still wait for the notification to see my app on android ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 1:29pm UTC](https://community.thunkable.com/t/download-problem-with-e-mail-access/1100414/3 "2024-11-08T13:29:22Z")