# Download App function not working **URL:** \ **Category:** Questions about Thunkable X\ **Created:** [December 29, 2019, 5:06pm UTC](https://community.thunkable.com/t/download-app-function-not-working/385441 "2019-12-29T17:06:15Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![footiedevelopmentb3l](https://avatars.discourse-cdn.com/v4/letter/f/6de8d8/32.png) [@footiedevelopmentb3l](https://community.thunkable.com/u/footiedevelopmentb3l)\ **Post date:** [December 29, 2019, 5:06pm UTC](https://community.thunkable.com/t/download-app-function-not-working/385441/1 "2019-12-29T17:06:15Z")
Hi guys, I have tried many times over the past couple of days to download the IOS version of my app. However I never receive the email link. I have checked all email folders including spam and even tried two destination email addresses. This is very frustrating. Could someone please help to resolve this issue? Thanks! ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [July 15, 2020, 12:42pm UTC](https://community.thunkable.com/t/download-app-function-not-working/385441/2 "2020-07-15T12:42:50Z")
Hey @footiedevelopmentb3l, did you ever receive your link? Can you try searching our email for messages from “@thunkable.com” addresses, as it my have skipped your inbox? Alternatively, if you want to PM me your email address I can check our build logs for your app. Thanks. ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 11:46am UTC](https://community.thunkable.com/t/download-app-function-not-working/385441/3 "2024-11-08T11:46:16Z")