# Difficulties using the platform

**URL:** https://community.thunkable.com/t/difficulties-using-the-platform/1405481
**Category:** Questions about Thunkable X
**Created:** [July 20, 2021, 3:36pm UTC](https://community.thunkable.com/t/difficulties-using-the-platform/1405481 "2021-07-20T15:36:54Z")
**Posts on this page:** 20
**Page:** 1

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### Author: ![devtulsiyan3qrf](https://avatars.discourse-cdn.com/v4/letter/d/aca169/32.png) [@devtulsiyan3qrf](https://community.thunkable.com/u/devtulsiyan3qrf)
#### Post date: [July 20, 2021, 3:36pm UTC](https://community.thunkable.com/t/difficulties-using-the-platform/1405481/1 "2021-07-20T15:36:54Z")

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I get lots of problems when using thunkable. I can’t even complete even single project. each day I face a new issue. I complete a project after a lot of effort but it all gets ruined due to errors, problems, and glitches.

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### Author: ![sketch](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/sketch/32/109058_2.png) [@sketch](https://community.thunkable.com/u/sketch)
#### Post date: [July 20, 2021, 3:49pm UTC](https://community.thunkable.com/t/difficulties-using-the-platform/1405481/2 "2021-07-20T15:49:03Z")

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What are all your problems?  
Maybe we can solve Them?  
I’ve seen no problems at all.  
No lag, bugs, glitches or failures.

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### Author: ![rishabh\_jain](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/rishabh_jain/32/125953_2.png) [@rishabh\_jain](https://community.thunkable.com/u/rishabh_jain)
#### Post date: [July 20, 2021, 3:51pm UTC](https://community.thunkable.com/t/difficulties-using-the-platform/1405481/3 "2021-07-20T15:51:46Z")

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Please don’t say like it is worst  
Tell the issue of what you are facing

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### Author: ![mimostel](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/mimostel/32/107661_2.png) [@mimostel](https://community.thunkable.com/u/mimostel)
#### Post date: [July 20, 2021, 3:52pm UTC](https://community.thunkable.com/t/difficulties-using-the-platform/1405481/4 "2021-07-20T15:52:52Z")

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… this was your 1st post… ive expected to see alot more before these complains… if you faced alot of problems, where is your advice from the comunity first ? cmon…  
im new to Thunkable too… and already published an app…  
In my opinion Thunkable is great… even Thunkable team, maybe not so much vocal, but they try to solve problems… not to speak about the comunity here…  
your post really sounds as a hate with no complementary details, really… 🤔

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### Author: ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)
#### Post date: [July 20, 2021, 3:53pm UTC](https://community.thunkable.com/t/difficulties-using-the-platform/1405481/5 "2021-07-20T15:53:30Z")

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Welcome to the community @devtulsiyan3qrf - although your choice of title reminded me of Comic Book Guy from the Simpsons I’ve edited it to bring it into line with our Community Guidelines.

As @sketch has mentioned already, if you outline some of the issue you’re facing (and provide some context as to what apps you’re building) then this is the best place in the world to get help!

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### Author: ![devtulsiyan3qrf](https://avatars.discourse-cdn.com/v4/letter/d/aca169/32.png) [@devtulsiyan3qrf](https://community.thunkable.com/u/devtulsiyan3qrf)
#### Post date: [July 20, 2021, 3:57pm UTC](https://community.thunkable.com/t/difficulties-using-the-platform/1405481/6 "2021-07-20T15:57:59Z")

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When I give Height Of Any Label fit content (with text entered in it) it get completely collapsed and on entering relative height it it behaves like fill container.

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### Author: ![sketch](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/sketch/32/109058_2.png) [@sketch](https://community.thunkable.com/u/sketch)
#### Post date: [July 20, 2021, 3:59pm UTC](https://community.thunkable.com/t/difficulties-using-the-platform/1405481/7 "2021-07-20T15:59:21Z")

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Could you post a screenshot of your editor screen.  
I’ve never encoutered these problems your describing.

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### Author: ![devtulsiyan3qrf](https://avatars.discourse-cdn.com/v4/letter/d/aca169/32.png) [@devtulsiyan3qrf](https://community.thunkable.com/u/devtulsiyan3qrf)
#### Post date: [July 20, 2021, 4:01pm UTC](https://community.thunkable.com/t/difficulties-using-the-platform/1405481/8 "2021-07-20T16:01:55Z")

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![Screenshot 2021-07-20 213046](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/9/3/93a98940a5a1372df8daeb8f9d5c800f405037b4.png)  
 ![Screenshot 2021-07-20 213139](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/e/5/e5b91096a6ab009b81515bc4dfb0d0c194a3437b.png)

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### Author: ![sketch](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/sketch/32/109058_2.png) [@sketch](https://community.thunkable.com/u/sketch)
#### Post date: [July 20, 2021, 4:02pm UTC](https://community.thunkable.com/t/difficulties-using-the-platform/1405481/9 "2021-07-20T16:02:51Z")

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Have you tested on a phone?  
Web-preview is not always as accurate as phone preview.

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### Author: ![devtulsiyan3qrf](https://avatars.discourse-cdn.com/v4/letter/d/aca169/32.png) [@devtulsiyan3qrf](https://community.thunkable.com/u/devtulsiyan3qrf)
#### Post date: [July 20, 2021, 4:06pm UTC](https://community.thunkable.com/t/difficulties-using-the-platform/1405481/11 "2021-07-20T16:06:20Z")

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The second problem is with the image even with contain picture resize mode the image gets bigger than the whole screen. so I have to use buttons

And my biggest problem is [Thunkable](https://x.thunkable.com/projects/60b3cc21e8bc4800123a0d3a/openProject/designer)  
I spent more than 1 month completing it and in the end when my project was completed and it was working fine. but as I click the share link thunkable crashed and I never got my project back.

other problems which I face -  
realtime DB does not work  
column also has the same problem as a label.  
the accelerometer does not work properly.  
drag and drop have a lot of issues.

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### Author: ![sketch](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/sketch/32/109058_2.png) [@sketch](https://community.thunkable.com/u/sketch)
#### Post date: [July 20, 2021, 4:28pm UTC](https://community.thunkable.com/t/difficulties-using-the-platform/1405481/12 "2021-07-20T16:28:50Z")

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Hmmm.  
Don’t have Any of these problems.  
Maybe your Just using the components wrong.  
accelerometer is not avaible on every device so it may not work.

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### Author: ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)
#### Post date: [July 20, 2021, 4:30pm UTC](https://community.thunkable.com/t/difficulties-using-the-platform/1405481/13 "2021-07-20T16:30:08Z")

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> [@devtulsiyan3qrf](#):
>
> And my biggest problem is [Thunkable](https://x.thunkable.com/projects/60b3cc21e8bc4800123a0d3a/openProject/designer)

I can see an error in the console when I open this project - will follow up with the team and get back to you.

For the time being, are you able to make a copy from your /[projectPage](https://x.thunkable.com/projects)/?

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> [@devtulsiyan3qrf](#):
>
> realtime DB does not work

Can you give a specific example, with blocks for reference.

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> [@devtulsiyan3qrf](#):
>
> column also has the same problem as a label.

Can you share a sample project that demonstrates this behaviour please?

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> [@devtulsiyan3qrf](#):
>
> the accelerometer does not work properly.

How are you trying to use it and what is happening?

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> [@devtulsiyan3qrf](#):
>
> drag and drop have a lot of issues.

Anything in particular here that we can dig into?

* * *

Just as a closing note, if you spend a little more time composing your thoughts and questions in the community you will get higher quality answers.

Thank you.

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<div class="post-metadata">

### Author: ![devtulsiyan3qrf](https://avatars.discourse-cdn.com/v4/letter/d/aca169/32.png) [@devtulsiyan3qrf](https://community.thunkable.com/u/devtulsiyan3qrf)
#### Post date: [July 20, 2021, 4:32pm UTC](https://community.thunkable.com/t/difficulties-using-the-platform/1405481/14 "2021-07-20T16:32:58Z")

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But I use all components correct and a lot of times they do not work. I have to delete and add it again and after doing it lots of time it gets solved.

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### Author: ![sketch](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/sketch/32/109058_2.png) [@sketch](https://community.thunkable.com/u/sketch)
#### Post date: [July 20, 2021, 4:34pm UTC](https://community.thunkable.com/t/difficulties-using-the-platform/1405481/15 "2021-07-20T16:34:25Z")

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Have you set the DB URL and DB API key?

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### Author: ![devtulsiyan3qrf](https://avatars.discourse-cdn.com/v4/letter/d/aca169/32.png) [@devtulsiyan3qrf](https://community.thunkable.com/u/devtulsiyan3qrf)
#### Post date: [July 20, 2021, 4:34pm UTC](https://community.thunkable.com/t/difficulties-using-the-platform/1405481/16 "2021-07-20T16:34:26Z")

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saving does not work even with correct URL and API in realtimeDB

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### Author: ![devtulsiyan3qrf](https://avatars.discourse-cdn.com/v4/letter/d/aca169/32.png) [@devtulsiyan3qrf](https://community.thunkable.com/u/devtulsiyan3qrf)
#### Post date: [July 20, 2021, 4:35pm UTC](https://community.thunkable.com/t/difficulties-using-the-platform/1405481/17 "2021-07-20T16:35:00Z")

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yes

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### Author: ![sketch](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/sketch/32/109058_2.png) [@sketch](https://community.thunkable.com/u/sketch)
#### Post date: [July 20, 2021, 4:36pm UTC](https://community.thunkable.com/t/difficulties-using-the-platform/1405481/18 "2021-07-20T16:36:39Z")

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Can you please show a link to the editor screen or a copy of it?  
Or A screenshot to the blocks would help aswel.

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### Author: ![devtulsiyan3qrf](https://avatars.discourse-cdn.com/v4/letter/d/aca169/32.png) [@devtulsiyan3qrf](https://community.thunkable.com/u/devtulsiyan3qrf)
#### Post date: [July 20, 2021, 4:46pm UTC](https://community.thunkable.com/t/difficulties-using-the-platform/1405481/21 "2021-07-20T16:46:30Z")

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[https://x.thunkable.com/copy/6d2ee9a326b7e937439f76f45cc518d0](https://x.thunkable.com/copy/6d2ee9a326b7e937439f76f45cc518d0)  
In This Project, both the label and column in which that label is kept are causing the same problem.

My English is not good because it is my second language, first is Hindi.

 ![Screenshot 2021-07-20 221206](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/0/3/03cffea457202576e0e4635384301503b95db5da.png)

Currently I have no projects with this problems. I used That Same Method and Solved This Issue.

No I cant Duplicate that project it shows an error “Error while duplicating project”.

Is that problem is because there is at least 5000 blocks of code. i created this project for an competition.

the accelerometer (Shaking) does not do its task in a single swing I have to do lots of swings to make it work. I tried all sensitivity but nothing helped.

and In drag and drop the interface does not work properly and sometimes the screen turns white and I have to hard refresh it.

I cant add more reply so i am typing here -

My code was reaching 10000 blocks. I removed lots of additional features and used functions to make my code as short as I can. I can’t edit my project because it is not loading.

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### Author: ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)
#### Post date: [July 20, 2021, 5:00pm UTC](https://community.thunkable.com/t/difficulties-using-the-platform/1405481/22 "2021-07-20T17:00:38Z")

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> [@devtulsiyan3qrf](#):
>
> No I cant Duplicate that project it shows an error “Error while duplicating project”.
> 
> Is that problem is because there is at least 5000 blocks of code.

No, it’s a separate issue. As mentioned above, I’m pretty sure this is fixable and if you bear with me I’ll let you know when to try again.

As an aside, 5000 blocks is a decent number of blocks - have you had a look to see if there is any refactoring you can do?

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### Author: ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)
#### Post date: [November 8, 2024, 1:19pm UTC](https://community.thunkable.com/t/difficulties-using-the-platform/1405481/23 "2024-11-08T13:19:38Z")

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