# Deleted my interstitial ad, can't make another

**URL:** <https://community.thunkable.com/t/deleted-my-interstitial-ad-cant-make-another/1178083>\
**Category:** Questions about Thunkable X\
**Tags:** ad, admob\
**Created:** [March 20, 2021, 9:02pm UTC](https://community.thunkable.com/t/deleted-my-interstitial-ad-cant-make-another/1178083 "2021-03-20T21:02:37Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![flaming\_mmakers](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/flaming_mmakers/32/100686_2.png) [@flaming\_mmakers](https://community.thunkable.com/u/flaming_mmakers)\
**Post date:** [March 20, 2021, 9:02pm UTC](https://community.thunkable.com/t/deleted-my-interstitial-ad-cant-make-another/1178083/1 "2021-03-20T21:02:37Z")

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Hi!  
So I was testing things out on a project, and made an interstitial admob. I then deleted the component once I understood what it was. I want to add a new one now, but when I try to do that a pop up says “you can only have one interstitial ad per project.”  
I have checked everywhere. I DO NOT have an interstitial ad!  
I tried making a duplicate of the project, and the same thing happened.  
Please help!  
Thanks.

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**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\
**Post date:** [March 20, 2021, 9:07pm UTC](https://community.thunkable.com/t/deleted-my-interstitial-ad-cant-make-another/1178083/2 "2021-03-20T21:07:06Z")

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Just write to the support to reset some parameters in your project. Alternatively, if @domhnallohanlon saw it he usually will do it for you.

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**Author:** ![flaming\_mmakers](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/flaming_mmakers/32/100686_2.png) [@flaming\_mmakers](https://community.thunkable.com/u/flaming_mmakers)\
**Post date:** [March 20, 2021, 9:43pm UTC](https://community.thunkable.com/t/deleted-my-interstitial-ad-cant-make-another/1178083/3 "2021-03-20T21:43:52Z")

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Thank you!  
I’ve looked everywhere I can think of, but I can’t seem to find how to contact support. Do you know contact the contact information for support?

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**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\
**Post date:** [March 21, 2021, 3:04am UTC](https://community.thunkable.com/t/deleted-my-interstitial-ad-cant-make-another/1178083/4 "2021-03-21T03:04:05Z")

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If you are a PRO member, you can send a message on the chat bubble.

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**Author:** ![flaming\_mmakers](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/flaming_mmakers/32/100686_2.png) [@flaming\_mmakers](https://community.thunkable.com/u/flaming_mmakers)\
**Post date:** [March 21, 2021, 1:28pm UTC](https://community.thunkable.com/t/deleted-my-interstitial-ad-cant-make-another/1178083/5 "2021-03-21T13:28:50Z")

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Okay, thanks. Since I’m not a pro member, I’m assuming then that there isn’t any way to contact a support team then.

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**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\
**Post date:** [March 21, 2021, 1:46pm UTC](https://community.thunkable.com/t/deleted-my-interstitial-ad-cant-make-another/1178083/6 "2021-03-21T13:46:54Z")

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> [@muneer](#):
>
> Alternatively, if @domhnallohanlon saw it he usually will do it for you.

👍 If you PM me your project link I should be able to reset it for you, alternatively if you email [admob-support@thunkable.com](mailto:admob-support@thunkable.com) that will get to us too!

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 1:25pm UTC](https://community.thunkable.com/t/deleted-my-interstitial-ad-cant-make-another/1178083/7 "2024-11-08T13:25:49Z")

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