# Custom Web API with error "The website or service provider you are trying to reach does not support HTTPS requests." **URL:** \ **Category:** Questions about Thunkable X\ **Tags:** webapi\ **Created:** [August 11, 2020, 10:41am UTC](https://community.thunkable.com/t/custom-web-api-with-error-the-website-or-service-provider-you-are-trying-to-reach-does-not-support-https-requests/733391 "2020-08-11T10:41:25Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![diiar](https://avatars.discourse-cdn.com/v4/letter/d/58956e/32.png) [@diiar](https://community.thunkable.com/u/diiar)\ **Post date:** [August 11, 2020, 10:41am UTC](https://community.thunkable.com/t/custom-web-api-with-error-the-website-or-service-provider-you-are-trying-to-reach-does-not-support-https-requests/733391/1 "2020-08-11T10:41:25Z")
I’m trying to call my own web api, but I always get the error message “The website or service provider you are trying to reach does not support HTTPS requests.” although I have set https already. My API link is [https://wiiwit.freehostia.com/mycontact/](https://wiiwit.freehostia.com/mycontact/). I have already tested via the browser and postman. It both worked. ![apiCall2](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/5/9/5912e005a659426b188bbcb86efddbeceb225c54.png) Below is what I have done. ![blocks](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/d/d/dde4e7ea38ac487748af2bdf9c7b1715b92eb559.png) And here is the result: ![result](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/7/6/76dfa0a0f4cee1b1d5cb667aaaab9cf6ae6c9a18.png) Please help me. ---
**Author:** ![actech](https://avatars.discourse-cdn.com/v4/letter/a/3d9bf3/32.png) [@actech](https://community.thunkable.com/u/actech)\ **Post date:** [August 11, 2020, 12:24pm UTC](https://community.thunkable.com/t/custom-web-api-with-error-the-website-or-service-provider-you-are-trying-to-reach-does-not-support-https-requests/733391/2 "2020-08-11T12:24:16Z")
Check how the app works in Live on your device. ---
**Author:** ![diiar](https://avatars.discourse-cdn.com/v4/letter/d/58956e/32.png) [@diiar](https://community.thunkable.com/u/diiar)\ **Post date:** [August 12, 2020, 5:18am UTC](https://community.thunkable.com/t/custom-web-api-with-error-the-website-or-service-provider-you-are-trying-to-reach-does-not-support-https-requests/733391/3 "2020-08-12T05:18:19Z")
It turns to Thunkable’s first screen after displaying the app home screen. ☹ ![Screenshot_2020-08-12-12-15-40-164_com.thunkable.live](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/4/0/401dd1e1b8445208f76608e7f2ce7ed49485b652.jpeg) ---
**Author:** ![actech](https://avatars.discourse-cdn.com/v4/letter/a/3d9bf3/32.png) [@actech](https://community.thunkable.com/u/actech)\ **Post date:** [August 12, 2020, 8:46am UTC](https://community.thunkable.com/t/custom-web-api-with-error-the-website-or-service-provider-you-are-trying-to-reach-does-not-support-https-requests/733391/4 "2020-08-12T08:46:29Z")
So WebApi works in Live? ---
**Author:** ![diiar](https://avatars.discourse-cdn.com/v4/letter/d/58956e/32.png) [@diiar](https://community.thunkable.com/u/diiar)\ **Post date:** [August 12, 2020, 9:37am UTC](https://community.thunkable.com/t/custom-web-api-with-error-the-website-or-service-provider-you-are-trying-to-reach-does-not-support-https-requests/733391/5 "2020-08-12T09:37:35Z")
Before, no, it didn’t work in website nor device. But now, it works whereas I have changed nothing in my API. I don’t know why. So weird. ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 12:26pm UTC](https://community.thunkable.com/t/custom-web-api-with-error-the-website-or-service-provider-you-are-trying-to-reach-does-not-support-https-requests/733391/6 "2024-11-08T12:26:43Z")