# Crashing losing hours of work

**URL:** https://community.thunkable.com/t/crashing-losing-hours-of-work/489993
**Category:** Questions about Thunkable X
**Created:** [February 28, 2020, 6:44pm UTC](https://community.thunkable.com/t/crashing-losing-hours-of-work/489993 "2020-02-28T18:44:55Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![IWS](https://avatars.discourse-cdn.com/v4/letter/i/50afbb/32.png) [@IWS](https://community.thunkable.com/u/IWS)
#### Post date: [February 28, 2020, 6:44pm UTC](https://community.thunkable.com/t/crashing-losing-hours-of-work/489993/1 "2020-02-28T18:44:55Z")

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Hey @mike . I just had Thunkable X crash and now it lost like 3 hours of work i did today. plus it keeps deleting a bunch of app variables. i have zero confidence if i fix it for a 3rd time, that it won’t just crash and delete them all again. please help get my work back if possible

![](https://i.imgur.com/9Bzkf6O.png)

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### Author: ![paulmw](https://avatars.discourse-cdn.com/v4/letter/p/22d042/32.png) [@paulmw](https://community.thunkable.com/u/paulmw)
#### Post date: [February 28, 2020, 6:49pm UTC](https://community.thunkable.com/t/crashing-losing-hours-of-work/489993/2 "2020-02-28T18:49:01Z")

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On the website, have you been getting a red banner stating that you are using an outdated version of Thunkable?

Can you post a link to the project?

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### Author: ![IWS](https://avatars.discourse-cdn.com/v4/letter/i/50afbb/32.png) [@IWS](https://community.thunkable.com/u/IWS)
#### Post date: [February 28, 2020, 7:12pm UTC](https://community.thunkable.com/t/crashing-losing-hours-of-work/489993/3 "2020-02-28T19:12:39Z")

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yes, i got the banner about outdated version. then when i refreshed the page as instructed all my work I did this morning was gone.

its a private project

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### Author: ![paulmw](https://avatars.discourse-cdn.com/v4/letter/p/22d042/32.png) [@paulmw](https://community.thunkable.com/u/paulmw)
#### Post date: [February 29, 2020, 5:39am UTC](https://community.thunkable.com/t/crashing-losing-hours-of-work/489993/4 "2020-02-29T05:39:04Z")

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Send me a private message with your project link. I’ll take a look at what’s going on. If you ever see that banner again, I would close all tabs that are running Thunkable immediately. Then open Thunkable again. The banner should go away. I think that banner will appear every time we update the website.

We’re looking into the root cause of the problem, but until we fix it, I think that may help you from running into issues. Sorry for the inconvenience.

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### Author: ![IWS](https://avatars.discourse-cdn.com/v4/letter/i/50afbb/32.png) [@IWS](https://community.thunkable.com/u/IWS)
#### Post date: [March 3, 2020, 8:46pm UTC](https://community.thunkable.com/t/crashing-losing-hours-of-work/489993/5 "2020-03-03T20:46:38Z")

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thats ok. i ended up just recreating the work i did. I had my browser open for a couple days with thunkable still open, so in the future I’ll make sure to close/reopen more often.

Keep the updates coming!

thanks.

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### Author: ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)
#### Post date: [November 8, 2024, 11:40am UTC](https://community.thunkable.com/t/crashing-losing-hours-of-work/489993/6 "2024-11-08T11:40:35Z")

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