# Cloudinary Upload returns "missing token"

**URL:** <https://community.thunkable.com/t/cloudinary-upload-returns-missing-token/3404871>\
**Category:** Questions about Thunkable X\
**Tags:** cloudinary\
**Created:** [December 10, 2024, 6:56pm UTC](https://community.thunkable.com/t/cloudinary-upload-returns-missing-token/3404871 "2024-12-10T18:56:20Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\
**Post date:** [December 10, 2024, 7:54pm UTC](https://community.thunkable.com/t/cloudinary-upload-returns-missing-token/3404871/2 "2024-12-10T19:54:29Z")

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Hi courtney.sheridantiq, welcome to Thunkable! 🎉

Cloudinary recently updated some things on their back end and this issue is happening on Thunkable Live app only when Creators connect on it via the character code.

 ![Screenshot 2024-12-10 at 2.53.56 PM](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/f/2/f28fd45751baee66b35508a2c59865d189baec20.png)

If you can sign in via SSO, Google or Apple, you’ll be fine.

Our team is currently working on finding a way to figure out how to get around this change in Cloudinary.

Be sure to check out [How to ask Great Questions v2.0](https://community.thunkable.com/t/how-to-ask-great-questions-v2-0/2689983/1), the [Community Guidelines](https://community.thunkable.com/t/community-guidelines/78/8), and our [Getting Started Guide](https://docs.thunkable.com/getting-started/get-started) to make the best of your Thunkable Community experience!

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