# Cloudinary Upload returns "missing token"

**URL:** <https://community.thunkable.com/t/cloudinary-upload-returns-missing-token/3404871>\
**Category:** Questions about Thunkable X\
**Tags:** cloudinary\
**Created:** [December 10, 2024, 6:56pm UTC](https://community.thunkable.com/t/cloudinary-upload-returns-missing-token/3404871 "2024-12-10T18:56:20Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![courtney.sheridantiq](https://avatars.discourse-cdn.com/v4/letter/c/85e7bf/32.png) [@courtney.sheridantiq](https://community.thunkable.com/u/courtney.sheridantiq)\
**Post date:** [December 10, 2024, 6:56pm UTC](https://community.thunkable.com/t/cloudinary-upload-returns-missing-token/3404871/1 "2024-12-10T18:56:20Z")

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Hello! I’m new to Thunkable and trying to make an app that allows users to take a photo and upload it to Cloudinary, while also displaying that photo on the screen.

When attempting to upload to Cloudinary, the error message I’m getting is “missing token”. The image does not appear in Cloudinary. I have checked that the cloud name, API key, and API secret are correctly copied into Thunkable, but I can’t find any other resources that could explain this error.

The camera part works and I can display the photo from the camera with no issue.

Below is the code that I have right now. Any advice on how to address this?

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/d/3/d339c4e35ae756351681499323d4be0cfee20315.png)

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**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\
**Post date:** [December 10, 2024, 7:54pm UTC](https://community.thunkable.com/t/cloudinary-upload-returns-missing-token/3404871/2 "2024-12-10T19:54:29Z")

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Hi courtney.sheridantiq, welcome to Thunkable! 🎉

Cloudinary recently updated some things on their back end and this issue is happening on Thunkable Live app only when Creators connect on it via the character code.

 ![Screenshot 2024-12-10 at 2.53.56 PM](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/f/2/f28fd45751baee66b35508a2c59865d189baec20.png)

If you can sign in via SSO, Google or Apple, you’ll be fine.

Our team is currently working on finding a way to figure out how to get around this change in Cloudinary.

Be sure to check out [How to ask Great Questions v2.0](https://community.thunkable.com/t/how-to-ask-great-questions-v2-0/2689983/1), the [Community Guidelines](https://community.thunkable.com/t/community-guidelines/78/8), and our [Getting Started Guide](https://docs.thunkable.com/getting-started/get-started) to make the best of your Thunkable Community experience!

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**Author:** ![steve\_synopsis](https://avatars.discourse-cdn.com/v4/letter/s/48db29/32.png) [@steve\_synopsis](https://community.thunkable.com/u/steve_synopsis)\
**Post date:** [February 9, 2025, 3:10am UTC](https://community.thunkable.com/t/cloudinary-upload-returns-missing-token/3404871/3 "2025-02-09T03:10:43Z")

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Hi,

Is there any update on this?

I am having this same issue so I created a new Thunkable account and signed in using a Google address and the app worked.

Given that I use a company email address, have a paid plan and a great number of projects, how would these get migrated to a new account under a Google email address?

Thanks  
Steve

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**Author:** ![system](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/0/f/0f59f292712368bce16ff80133ae10de8a6f27e8.png) [@system](https://community.thunkable.com/u/system)\
**Post date:** [May 10, 2025, 3:11am UTC](https://community.thunkable.com/t/cloudinary-upload-returns-missing-token/3404871/4 "2025-05-10T03:11:28Z")

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