# Clicking on the "Data Sources" tab causes white screen

**URL:** <https://community.thunkable.com/t/clicking-on-the-data-sources-tab-causes-white-screen/565177>\
**Category:** Questions about Thunkable X\
**Tags:** data-viewer\
**Created:** [May 9, 2020, 11:02am UTC](https://community.thunkable.com/t/clicking-on-the-data-sources-tab-causes-white-screen/565177 "2020-05-09T11:02:05Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![eoinparkinson](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/eoinparkinson/32/143769_2.png) [@eoinparkinson](https://community.thunkable.com/u/eoinparkinson)\
**Post date:** [May 9, 2020, 11:02am UTC](https://community.thunkable.com/t/clicking-on-the-data-sources-tab-causes-white-screen/565177/1 "2020-05-09T11:02:05Z")

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Does anybody else get a white screen when clicking the **Data Sources** tab on [x.thunkable.com/projects](http://x.thunkable.com/projects) homepage?

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**Author:** ![sr3](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/sr3/32/68664_2.png) [@sr3](https://community.thunkable.com/u/sr3)\
**Post date:** [May 9, 2020, 2:04pm UTC](https://community.thunkable.com/t/clicking-on-the-data-sources-tab-causes-white-screen/565177/2 "2020-05-09T14:04:52Z")

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When clicking on My Data Sources, it starts to load then goes to a blank white browser screen. Same thing happened when I clicked on my selected Google Sheet under Data Table \> Data Source in the right hand column of the app editor.

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**Author:** ![eoinparkinson](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/eoinparkinson/32/143769_2.png) [@eoinparkinson](https://community.thunkable.com/u/eoinparkinson)\
**Post date:** [May 9, 2020, 2:14pm UTC](https://community.thunkable.com/t/clicking-on-the-data-sources-tab-causes-white-screen/565177/3 "2020-05-09T14:14:16Z")

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Testing this on my other account which wasn’t apart of the beta test doesn’t show a white screen. Is this beta test specific? All my data sources are duplicated between projects.

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**Author:** ![sr3](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/sr3/32/68664_2.png) [@sr3](https://community.thunkable.com/u/sr3)\
**Post date:** [May 9, 2020, 2:16pm UTC](https://community.thunkable.com/t/clicking-on-the-data-sources-tab-causes-white-screen/565177/4 "2020-05-09T14:16:00Z")

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Are you using a different browser? I was wondering if it’s a Google Chrome problem?

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**Author:** ![jonathanvalgarlh4ow](https://avatars.discourse-cdn.com/v4/letter/j/ecc23a/32.png) [@jonathanvalgarlh4ow](https://community.thunkable.com/u/jonathanvalgarlh4ow)\
**Post date:** [May 9, 2020, 2:16pm UTC](https://community.thunkable.com/t/clicking-on-the-data-sources-tab-causes-white-screen/565177/5 "2020-05-09T14:16:33Z")

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Yes, i had the same problem. I contacted the staff and they solved this problem. I guess that It happened because i had corrupt data source files from the beta testing.

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**Author:** ![eoinparkinson](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/eoinparkinson/32/143769_2.png) [@eoinparkinson](https://community.thunkable.com/u/eoinparkinson)\
**Post date:** [May 9, 2020, 2:16pm UTC](https://community.thunkable.com/t/clicking-on-the-data-sources-tab-causes-white-screen/565177/6 "2020-05-09T14:16:39Z")

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Both accounts were through Google Chrome.

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**Author:** ![eoinparkinson](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/eoinparkinson/32/143769_2.png) [@eoinparkinson](https://community.thunkable.com/u/eoinparkinson)\
**Post date:** [May 9, 2020, 2:17pm UTC](https://community.thunkable.com/t/clicking-on-the-data-sources-tab-causes-white-screen/565177/7 "2020-05-09T14:17:32Z")

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> [@jonathanvalgarlh4ow](#):
>
> I guess that It happened because i had corrupt data source files from the beta testing.

Thanks for this. I had a suspicion this could have been the issue.

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**Author:** ![sr3](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/sr3/32/68664_2.png) [@sr3](https://community.thunkable.com/u/sr3)\
**Post date:** [May 9, 2020, 2:19pm UTC](https://community.thunkable.com/t/clicking-on-the-data-sources-tab-causes-white-screen/565177/8 "2020-05-09T14:19:32Z")

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I have this problem and was never part of the beta test. What should I do?

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**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\
**Post date:** [May 9, 2020, 3:21pm UTC](https://community.thunkable.com/t/clicking-on-the-data-sources-tab-causes-white-screen/565177/9 "2020-05-09T15:21:34Z")

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> [@tada Latest Thunkable ✕ Release; NEW COMPONENTS Data Viewer List and Data Viewer Grid! 2020-05-05](https://community.thunkable.com/t/latest-thunkable-release-new-components-data-viewer-list-and-data-viewer-grid-2020-05-05/564204/32):
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> I have this problem and was never part of the beta test

@sr3 It might just be a corrupt data file Shane?

> [@jonathanvalgarlh4ow](#):
>
> I contacted the staff and they solved this problem

Do you remember who fixed this for you @jonathanvalgarlh4ow?

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**Author:** ![jonathanvalgarlh4ow](https://avatars.discourse-cdn.com/v4/letter/j/ecc23a/32.png) [@jonathanvalgarlh4ow](https://community.thunkable.com/u/jonathanvalgarlh4ow)\
**Post date:** [May 9, 2020, 3:24pm UTC](https://community.thunkable.com/t/clicking-on-the-data-sources-tab-causes-white-screen/565177/10 "2020-05-09T15:24:32Z")

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@Steven

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**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\
**Post date:** [May 9, 2020, 3:32pm UTC](https://community.thunkable.com/t/clicking-on-the-data-sources-tab-causes-white-screen/565177/11 "2020-05-09T15:32:31Z")

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Thanks @jonathanvalgarlh4ow.

Ok @eoinparkinson and @sr3 I’m going to log this internally since I obviously don’t want to post and of your PII on Github.

We’ll get back to you as soon as we have an update.

Hope this is ok?

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**Author:** ![eoinparkinson](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/eoinparkinson/32/143769_2.png) [@eoinparkinson](https://community.thunkable.com/u/eoinparkinson)\
**Post date:** [May 9, 2020, 3:46pm UTC](https://community.thunkable.com/t/clicking-on-the-data-sources-tab-causes-white-screen/565177/12 "2020-05-09T15:46:56Z")

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That’d be great. Thanks Domhnall.

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**Author:** ![uliana.bruno](https://avatars.discourse-cdn.com/v4/letter/u/e5b9ba/32.png) [@uliana.bruno](https://community.thunkable.com/u/uliana.bruno)\
**Post date:** [May 9, 2020, 8:00pm UTC](https://community.thunkable.com/t/clicking-on-the-data-sources-tab-causes-white-screen/565177/13 "2020-05-09T20:00:57Z")

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Im having the same problem here with this blank/white screen when trying to get in that data sources tab. This new Data viewer List would save my project, really want to make this work out. When you find a solution please share with me.  
Thanks.

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**Author:** ![sr3](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/sr3/32/68664_2.png) [@sr3](https://community.thunkable.com/u/sr3)\
**Post date:** [May 9, 2020, 10:52pm UTC](https://community.thunkable.com/t/clicking-on-the-data-sources-tab-causes-white-screen/565177/14 "2020-05-09T22:52:44Z")

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How can I get rid of a corrupt data file? I get the white screen when trying to go to the My Data Sources tab, so I can’t fix anything from there.

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**Author:** ![Steven](https://avatars.discourse-cdn.com/v4/letter/s/94ad74/32.png) [@Steven](https://community.thunkable.com/u/Steven)\
**Post date:** [May 11, 2020, 5:16pm UTC](https://community.thunkable.com/t/clicking-on-the-data-sources-tab-causes-white-screen/565177/15 "2020-05-11T17:16:36Z")

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Hi @sr3, @uliana.bruno & @eoinparkinson. If your issue is the same as the one we identified for @jonathanvalgarlh4ow, we should be able to fix it for you. We just need to remove the corrupted data sources from your account. Do we have permission to do so?

We also have a fix for this which should be coming out shortly. It will notifiy you that your data source(s) are corrupt and allow you to delete them yourself. Sorry for the inconvenience!

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**Author:** ![eoinparkinson](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/eoinparkinson/32/143769_2.png) [@eoinparkinson](https://community.thunkable.com/u/eoinparkinson)\
**Post date:** [May 11, 2020, 6:00pm UTC](https://community.thunkable.com/t/clicking-on-the-data-sources-tab-causes-white-screen/565177/16 "2020-05-11T18:00:21Z")

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That would be great. My account email is different to my community email. Could I send it to you privately?

Thanks.

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**Author:** ![Steven](https://avatars.discourse-cdn.com/v4/letter/s/94ad74/32.png) [@Steven](https://community.thunkable.com/u/Steven)\
**Post date:** [May 11, 2020, 6:06pm UTC](https://community.thunkable.com/t/clicking-on-the-data-sources-tab-causes-white-screen/565177/17 "2020-05-11T18:06:30Z")

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Yes, you (and anyone else tagged in my previous post) can send the email address to me in a private message.

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**Author:** ![sr3](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/sr3/32/68664_2.png) [@sr3](https://community.thunkable.com/u/sr3)\
**Post date:** [May 11, 2020, 6:26pm UTC](https://community.thunkable.com/t/clicking-on-the-data-sources-tab-causes-white-screen/565177/18 "2020-05-11T18:26:12Z")

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Not sure how to send a personal message

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**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\
**Post date:** [May 11, 2020, 7:11pm UTC](https://community.thunkable.com/t/clicking-on-the-data-sources-tab-causes-white-screen/565177/19 "2020-05-11T19:11:08Z")

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**Author:** ![1604796tj](https://avatars.discourse-cdn.com/v4/letter/1/bc8723/32.png) [@1604796tj](https://community.thunkable.com/u/1604796tj)\
**Post date:** [May 18, 2020, 10:01am UTC](https://community.thunkable.com/t/clicking-on-the-data-sources-tab-causes-white-screen/565177/20 "2020-05-18T10:01:59Z")

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Hello,

I appear to have hit a problem with data source and google sheets, I’ve seen in a chat it could be a corrupted file? Can you assist please?

Thanks

George

[Next page](https://community.thunkable.com/t/clicking-on-the-data-sources-tab-causes-white-screen/565177.md?page=2)
