# Canvas does not show after download **URL:** \ **Category:** Questions about Thunkable X\ **Created:** [January 21, 2020, 10:15am UTC](https://community.thunkable.com/t/canvas-does-not-show-after-download/419322 "2020-01-21T10:15:11Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![Fernando\_Matos](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/fernando_matos/32/30641_2.png) [@Fernando\_Matos](https://community.thunkable.com/u/Fernando_Matos)\ **Post date:** [January 21, 2020, 10:15am UTC](https://community.thunkable.com/t/canvas-does-not-show-after-download/419322/1 "2020-01-21T10:15:11Z")
hello i’m creating a game with convas and canvas when i download to ios it is just white. does anyone know why this happens? ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [January 21, 2020, 10:59pm UTC](https://community.thunkable.com/t/canvas-does-not-show-after-download/419322/2 "2020-01-21T22:59:58Z")
I think there’s something wrong because I couldn’t get a canvas to appear on my device. And even when previewing the Doughnut Shop project ([Thunkable](https://x.thunkable.com/copy/253f0b131b70604606385fee83d74736)) in Thunkable Live, nothing appears in the canvas. It’s just blank/white: ![IMG_8748](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/0/9/095a88215d99a460ad67072e93c94a73f3a4dd8c.png) ---
**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\ **Post date:** [January 22, 2020, 12:42am UTC](https://community.thunkable.com/t/canvas-does-not-show-after-download/419322/3 "2020-01-22T00:42:46Z")
My iPhone does not like canvas or using uri instead of url in the webviewer ---
**Author:** ![Fernando\_Matos](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/fernando_matos/32/30641_2.png) [@Fernando\_Matos](https://community.thunkable.com/u/Fernando_Matos)\ **Post date:** [January 22, 2020, 5:53am UTC](https://community.thunkable.com/t/canvas-does-not-show-after-download/419322/4 "2020-01-22T05:53:00Z")
in the live test I can see the entire canvas working but when I install the app nothing appears. I think Thunkable has to look more at these errors before wasting time on new components ---
**Author:** ![Fernando\_Matos](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/fernando_matos/32/30641_2.png) [@Fernando\_Matos](https://community.thunkable.com/u/Fernando_Matos)\ **Post date:** [January 22, 2020, 5:02pm UTC](https://community.thunkable.com/t/canvas-does-not-show-after-download/419322/5 "2020-01-22T17:02:30Z")
can someone from the Thunkable team help in this situation? How can I use and pay for Pro membership and I don’t have the necessary support? ---
**Author:** ![jane](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jane/32/27575_2.png) [@jane](https://community.thunkable.com/u/jane)\ **Post date:** [January 23, 2020, 7:15pm UTC](https://community.thunkable.com/t/canvas-does-not-show-after-download/419322/6 "2020-01-23T19:15:54Z")
We are aware of this behavior. We have just resolved this behavior in the iOS companion and are now focusing on the same behavior in downloaded iOS apps. Posting in the community does not guarantee a response from a Thunkable staff member. This is why we offer unlimited Intercom correspondence to PRO creators. ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [January 23, 2020, 9:57pm UTC](https://community.thunkable.com/t/canvas-does-not-show-after-download/419322/7 "2020-01-23T21:57:08Z")
I just tested my own app and the Doughnut Game link I posted above and neither is working in Thunkable Live on an iPhone 8. Do you have any suggestions for how to get this to work again? Do I need to download an app update for Thunkable? ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [January 23, 2020, 10:03pm UTC](https://community.thunkable.com/t/canvas-does-not-show-after-download/419322/8 "2020-01-23T22:03:35Z")
Ah, updating did the trick. ---
**Author:** ![Fernando\_Matos](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/fernando_matos/32/30641_2.png) [@Fernando\_Matos](https://community.thunkable.com/u/Fernando_Matos)\ **Post date:** [January 24, 2020, 8:44am UTC](https://community.thunkable.com/t/canvas-does-not-show-after-download/419322/9 "2020-01-24T08:44:17Z")
problem too and that on android the same happens! I will keep my projects on standby. because I can’t even publish in the google play store! ---
**Author:** ![Garry\_Lane](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/garry_lane/32/58057_2.png) [@Garry\_Lane](https://community.thunkable.com/u/Garry_Lane)\ **Post date:** [January 25, 2020, 12:12am UTC](https://community.thunkable.com/t/canvas-does-not-show-after-download/419322/10 "2020-01-25T00:12:03Z")
Same issue here, when i put a sprite or change the background color nothing is displaying. Using Pro version and using live on Samsung S10, S7 and iPhone 6. It is like the canvas is just not there. ---
**Author:** ![Garry\_Lane](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/garry_lane/32/58057_2.png) [@Garry\_Lane](https://community.thunkable.com/u/Garry_Lane)\ **Post date:** [January 25, 2020, 12:29am UTC](https://community.thunkable.com/t/canvas-does-not-show-after-download/419322/11 "2020-01-25T00:29:41Z")
UPDATE: Issued was rectified for me by uninstalling and reinstalling the Thunkable live app, My canvas is now visible. 🙂 ---
**Author:** ![rvootla39an5ci3](https://avatars.discourse-cdn.com/v4/letter/r/85e7bf/32.png) [@rvootla39an5ci3](https://community.thunkable.com/u/rvootla39an5ci3)\ **Post date:** [January 18, 2021, 3:33am UTC](https://community.thunkable.com/t/canvas-does-not-show-after-download/419322/12 "2021-01-18T03:33:46Z")
I have the problem on Preview, Live Test and in Thunkable app. I see the sprite on the canvas. But after I added a row at the top the stage was not visible I can see the border I added to the canvas but not the stage. Support responds only after two days. Been stuck since last week. ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 11:45am UTC](https://community.thunkable.com/t/canvas-does-not-show-after-download/419322/13 "2024-11-08T11:45:52Z")