# Canva error (white)

**URL:** <https://community.thunkable.com/t/canva-error-white/1231555>\
**Category:** Questions about Thunkable X\
**Tags:** bugs, help\
**Created:** [April 18, 2021, 3:08pm UTC](https://community.thunkable.com/t/canva-error-white/1231555 "2021-04-18T15:08:08Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![tony.ycy.program](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tony.ycy.program/32/100153_2.png) [@tony.ycy.program](https://community.thunkable.com/u/tony.ycy.program)\
**Post date:** [April 18, 2021, 3:08pm UTC](https://community.thunkable.com/t/canva-error-white/1231555/1 "2021-04-18T15:08:09Z")

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I use the program to open the screen, and then a white canvas appears, which cannot be resolved (I have used the canvas label)

 ![圖片](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/1/a/1a8ecee449ea893f100a60e46ab1a0f146a6f81c.jpeg)

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**Author:** ![jane](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jane/32/27575_2.png) [@jane](https://community.thunkable.com/u/jane)\
**Post date:** [April 19, 2021, 8:40am UTC](https://community.thunkable.com/t/canva-error-white/1231555/2 "2021-04-19T08:40:31Z")

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Hi there,

What are you supposed to see when this screen opens?

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**Author:** ![tony.ycy.program](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tony.ycy.program/32/100153_2.png) [@tony.ycy.program](https://community.thunkable.com/u/tony.ycy.program)\
**Post date:** [April 19, 2021, 9:25am UTC](https://community.thunkable.com/t/canva-error-white/1231555/3 "2021-04-19T09:25:51Z")

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> [@](#):
>
> ![圖片](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/1/a/1a8ecee449ea893f100a60e46ab1a0f146a6f81c.jpeg)

@jane  
Like this!  
And I test No label, I found out!  
I guess it’s a label problem!  
I hope you will solve it!  
Thanks!

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**Author:** ![tony.ycy.program](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tony.ycy.program/32/100153_2.png) [@tony.ycy.program](https://community.thunkable.com/u/tony.ycy.program)\
**Post date:** [April 19, 2021, 2:11pm UTC](https://community.thunkable.com/t/canva-error-white/1231555/4 "2021-04-19T14:11:14Z")

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Spirit has a problem, too!

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**Author:** ![jane](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jane/32/27575_2.png) [@jane](https://community.thunkable.com/u/jane)\
**Post date:** [April 21, 2021, 7:02am UTC](https://community.thunkable.com/t/canva-error-white/1231555/5 "2021-04-21T07:02:45Z")

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Hi there,

I still don’t understand what you’re supposed to see when the Screen opens. Is there a single Canvas Label on this canvas? Is there something else as well?

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**Author:** ![tony.ycy.program](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tony.ycy.program/32/100153_2.png) [@tony.ycy.program](https://community.thunkable.com/u/tony.ycy.program)\
**Post date:** [April 21, 2021, 9:29am UTC](https://community.thunkable.com/t/canva-error-white/1231555/6 "2021-04-21T09:29:25Z")

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If you add a tag or a soul on the canvas, the canvas will always display a white screen when opened with the program！ But if you open this screen manually when you open the app, it can appear normally (2.5 seconds) [Use the bottom navigation]

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 1:25pm UTC](https://community.thunkable.com/t/canva-error-white/1231555/7 "2024-11-08T13:25:06Z")

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