# Cannot create a backup copy of the project

**URL:** <https://community.thunkable.com/t/cannot-create-a-backup-copy-of-the-project/1235049>\
**Category:** Questions about Thunkable X\
**Created:** [April 20, 2021, 12:01pm UTC](https://community.thunkable.com/t/cannot-create-a-backup-copy-of-the-project/1235049 "2021-04-20T12:01:49Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![royrosemarin](https://avatars.discourse-cdn.com/v4/letter/r/a9adbd/32.png) [@royrosemarin](https://community.thunkable.com/u/royrosemarin)\
**Post date:** [April 20, 2021, 12:01pm UTC](https://community.thunkable.com/t/cannot-create-a-backup-copy-of-the-project/1235049/1 "2021-04-20T12:01:49Z")

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Has something gone down? I cannot create a copy for the last 30 minutes…  
I am getting “No such object: thunkable-x-production/users/…” etc etc  
Do you experience this as well?

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**Author:** ![royrosemarin](https://avatars.discourse-cdn.com/v4/letter/r/a9adbd/32.png) [@royrosemarin](https://community.thunkable.com/u/royrosemarin)\
**Post date:** [April 20, 2021, 12:59pm UTC](https://community.thunkable.com/t/cannot-create-a-backup-copy-of-the-project/1235049/2 "2021-04-20T12:59:43Z")

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Hi, I’ve realised that there were some similar issues raised in the past with similar symptoms: a nasty image that cannot be deleted, the project cannot be copied and perhaps it’s lost.

I’ve tried refreshing, re-logging, deleting cached files, new browser, but nothing helps. I

I have a backup, thanks god, but is there any solution to this or is it like the old blue screen of Microsoft?

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**Author:** ![royrosemarin](https://avatars.discourse-cdn.com/v4/letter/r/a9adbd/32.png) [@royrosemarin](https://community.thunkable.com/u/royrosemarin)\
**Post date:** [April 20, 2021, 10:32pm UTC](https://community.thunkable.com/t/cannot-create-a-backup-copy-of-the-project/1235049/3 "2021-04-20T22:32:02Z")

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Can anyone help please or let me know if there’s nothing to do.

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**Author:** ![jane](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jane/32/27575_2.png) [@jane](https://community.thunkable.com/u/jane)\
**Post date:** [April 21, 2021, 6:55am UTC](https://community.thunkable.com/t/cannot-create-a-backup-copy-of-the-project/1235049/4 "2021-04-21T06:55:04Z")

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Hi there,

It sounds like your project assets need to be fixed. We can help with that!

Can you message me the URL of this project? Just copy it from the browser URL bar. It should start with **[x.thunkable.com/projects/](http://x.thunkable.com/projects/)**

Thanks,  
Jane

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**Author:** ![royrosemarin](https://avatars.discourse-cdn.com/v4/letter/r/a9adbd/32.png) [@royrosemarin](https://community.thunkable.com/u/royrosemarin)\
**Post date:** [April 21, 2021, 7:26am UTC](https://community.thunkable.com/t/cannot-create-a-backup-copy-of-the-project/1235049/5 "2021-04-21T07:26:02Z")

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Hi Jane,

Thank you for the reply. The project is: [Thunkable](https://x.thunkable.com/projects/6075da523023cd001240d7fa/248b8359-6679-45b6-9bd8-2bd2e7b7ae67/designer)

The image file that does not get deleted is: PhotoIconMagnet.jpg

Is there anything one can do to avoid these cases or to solve them once they happen?

Thanks anyway!  
Roy

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 1:25pm UTC](https://community.thunkable.com/t/cannot-create-a-backup-copy-of-the-project/1235049/6 "2024-11-08T13:25:08Z")

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