# Bluetooth connection problem

**URL:** <https://community.thunkable.com/t/bluetooth-connection-problem/3073487>\
**Category:** BLE / BlueTooth\
**Created:** [June 25, 2024, 7:56am UTC](https://community.thunkable.com/t/bluetooth-connection-problem/3073487 "2024-06-25T07:56:19Z")\
**Posts on this page:** 1\
**Showing post:** 13

<div class="post-metadata">

**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\
**Post date:** [July 17, 2024, 5:50pm UTC](https://community.thunkable.com/t/bluetooth-connection-problem/3073487/13 "2024-07-17T17:50:29Z")

</div>

`Can't read the characteristic provided` issues are usually related to the UUID used when connecting. Without knowing the specific device, this is usually corrected by updating the service ID used.

> [@Can't read the characteristic provided error](https://community.thunkable.com/t/cant-read-the-characteristic-provided-error/3008160/3):
>
> Glad this got solved! It looks like you changed to the service UUID. We also see this work sometimes if you change 0000ffe0 to 0000ffe1 and vise-versa.

---

_[View the full topic](https://community.thunkable.com/t/bluetooth-connection-problem/3073487)._