# Blank Screen when loading App on iPad running iOS 13.3.1 on Wi-Fi

**URL:** <https://community.thunkable.com/t/blank-screen-when-loading-app-on-ipad-running-ios-13-3-1-on-wi-fi/466630>\
**Category:** Questions about Thunkable X\
**Created:** [February 15, 2020, 4:17pm UTC](https://community.thunkable.com/t/blank-screen-when-loading-app-on-ipad-running-ios-13-3-1-on-wi-fi/466630 "2020-02-15T16:17:12Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![arty3mm](https://avatars.discourse-cdn.com/v4/letter/a/34f0e0/32.png) [@arty3mm](https://community.thunkable.com/u/arty3mm)\
**Post date:** [February 15, 2020, 4:17pm UTC](https://community.thunkable.com/t/blank-screen-when-loading-app-on-ipad-running-ios-13-3-1-on-wi-fi/466630/1 "2020-02-15T16:17:13Z")

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My App is on review and they found out this error:

### Guideline 2.1 - Performance - App Completeness

We discovered one or more bugs in your app when reviewed on iPad running iOS 13.3.1 on Wi-Fi.

Specifically, the app continued to display a blank, static page after launch.

Any ideas to make my app run on this platform.

Thanks.

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**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\
**Post date:** [February 15, 2020, 5:00pm UTC](https://community.thunkable.com/t/blank-screen-when-loading-app-on-ipad-running-ios-13-3-1-on-wi-fi/466630/2 "2020-02-15T17:00:18Z")

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Can you share a project share link. I can try it out on my iPad for you!

Does it work when you test the app? Have you tried it on an iPhone and iPad both?

Did Apple share a screenshot with you?

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**Author:** ![arty3mm](https://avatars.discourse-cdn.com/v4/letter/a/34f0e0/32.png) [@arty3mm](https://community.thunkable.com/u/arty3mm)\
**Post date:** [February 16, 2020, 3:54am UTC](https://community.thunkable.com/t/blank-screen-when-loading-app-on-ipad-running-ios-13-3-1-on-wi-fi/466630/3 "2020-02-16T03:54:22Z")

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Link to my App  
[https://x.thunkable.com/copy/80d44c1801f9c9d2ca77ead569c0fa7b](https://x.thunkable.com/copy/80d44c1801f9c9d2ca77ead569c0fa7b)

Link to Apple Screenshot  
[https://iosapps-ssl.itunes.apple.com/itunes-assets/Purple124/v4/63/89/c5/6389c581-20cf-d911-3ac6-c78dac3af55b/attachment-1059834385887286823Screenshot-0214-165406.png?accessKey=1582040196\_9221475435608719610\_69sVkcO38Wf1fnSwk8zGRIt5X9Ig27kjnJnzdjjntLTwvGB8%2BbJR%2F%2FwdWeQNddBVTwi9Gz3FoDtJdOsjVhxm%2FufKG7fV3n5p0oCg4Qe9aDJ%2FE%2Fb7asaedCgDISVjCsc%2B1mk0fVNgQme6oCVAHODPTc05aoZ21sNq45RvXQw%2F0xn6aNTXM17bDHAuijwuVlia3sX4h7z94e49uck7TSdVSg%3D%3D](https://iosapps-ssl.itunes.apple.com/itunes-assets/Purple124/v4/63/89/c5/6389c581-20cf-d911-3ac6-c78dac3af55b/attachment-1059834385887286823Screenshot-0214-165406.png?accessKey=1582040196_9221475435608719610_69sVkcO38Wf1fnSwk8zGRIt5X9Ig27kjnJnzdjjntLTwvGB8%2BbJR%2F%2FwdWeQNddBVTwi9Gz3FoDtJdOsjVhxm%2FufKG7fV3n5p0oCg4Qe9aDJ%2FE%2Fb7asaedCgDISVjCsc%2B1mk0fVNgQme6oCVAHODPTc05aoZ21sNq45RvXQw%2F0xn6aNTXM17bDHAuijwuVlia3sX4h7z94e49uck7TSdVSg%3D%3D)

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**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\
**Post date:** [February 16, 2020, 6:45am UTC](https://community.thunkable.com/t/blank-screen-when-loading-app-on-ipad-running-ios-13-3-1-on-wi-fi/466630/4 "2020-02-16T06:45:45Z")

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problem 1. You can’t publish apps like that. This app is simply a webpaged ‘wrapped’ in a mobile app. Apples point of view on this: “Our apps need to be more than a website. That’s why we gave you a web browser on your phone”.

the app displays fine on my iPhone.

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 11:41am UTC](https://community.thunkable.com/t/blank-screen-when-loading-app-on-ipad-running-ios-13-3-1-on-wi-fi/466630/5 "2024-11-08T11:41:01Z")

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