# Back button for web viewer not working in my app

**URL:** <https://community.thunkable.com/t/back-button-for-web-viewer-not-working-in-my-app/702963>\
**Category:** Questions about Thunkable X\
**Created:** [July 26, 2020, 9:33am UTC](https://community.thunkable.com/t/back-button-for-web-viewer-not-working-in-my-app/702963 "2020-07-26T09:33:54Z")\
**Posts on this page:** 16\
**Page:** 1

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**Author:** ![James-Squire](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/james-squire/32/93919_2.png) [@James-Squire](https://community.thunkable.com/u/James-Squire)\
**Post date:** [July 26, 2020, 9:33am UTC](https://community.thunkable.com/t/back-button-for-web-viewer-not-working-in-my-app/702963/1 "2020-07-26T09:33:54Z")

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Thank you so much to the Thunkable team for all their hard work over the last week!

The buttons I use for navigating back when in web viewer are currently not responding to any clicks or inputs during testing

Anyone having the same issue? or any ideas on fixes?

Thanks again

- James

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**Author:** ![James-Squire](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/james-squire/32/93919_2.png) [@James-Squire](https://community.thunkable.com/u/James-Squire)\
**Post date:** [July 26, 2020, 10:06am UTC](https://community.thunkable.com/t/back-button-for-web-viewer-not-working-in-my-app/702963/2 "2020-07-26T10:06:17Z")

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After further testing the button responds to:  
When button-2 “clicked”

- Web-Viewer6, call “reload”

(Working)

however the call “back” function is not working

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**Author:** ![Balanced\_Kitchen](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@Balanced\_Kitchen](https://community.thunkable.com/u/Balanced_Kitchen)\
**Post date:** [July 26, 2020, 1:23pm UTC](https://community.thunkable.com/t/back-button-for-web-viewer-not-working-in-my-app/702963/3 "2020-07-26T13:23:54Z")

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I have the same problem on Android and iOS. Forward and Back do not work correctly.

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**Author:** ![kizzy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kizzy/32/76421_2.png) [@kizzy](https://community.thunkable.com/u/kizzy)\
**Post date:** [July 26, 2020, 9:14pm UTC](https://community.thunkable.com/t/back-button-for-web-viewer-not-working-in-my-app/702963/4 "2020-07-26T21:14:29Z")

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yes i notice that so i just had to go back to my old fix at this point i just want to get my updated app in the store

before last week crashing issue the back did work, tho after not working a long while.

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**Author:** ![James-Squire](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/james-squire/32/93919_2.png) [@James-Squire](https://community.thunkable.com/u/James-Squire)\
**Post date:** [July 27, 2020, 8:46am UTC](https://community.thunkable.com/t/back-button-for-web-viewer-not-working-in-my-app/702963/5 "2020-07-27T08:46:16Z")

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I’m using a workaround for the time being to get the app live on the store.

See image

 ![Screenshot 2020-07-27 at 09.43.00](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/b/8/b8912941f1bac71f07e6086ad5f1e46def7a1625.png)

It may not work for everyone, but rather than a call “back” , it will now set “URL” to the original web-viewer page (before you click on any links to new webpages within the web-viewer)

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**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\
**Post date:** [July 27, 2020, 11:54am UTC](https://community.thunkable.com/t/back-button-for-web-viewer-not-working-in-my-app/702963/6 "2020-07-27T11:54:40Z")

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Hey @James-Squire, welcome to the Community 👋

I’ve been able to create a sample project that reproduces this issue.

I’ll notify a member of the team and see if we can figure out what’s happening here.

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**Author:** ![James-Squire](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/james-squire/32/93919_2.png) [@James-Squire](https://community.thunkable.com/u/James-Squire)\
**Post date:** [July 27, 2020, 3:31pm UTC](https://community.thunkable.com/t/back-button-for-web-viewer-not-working-in-my-app/702963/7 "2020-07-27T15:31:55Z")

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Hi @domhnallohanlon 👋 Thanks!

Awesome news, thanks for getting it across!

thanks for all your hard work this last week on the forums and helping to get the fixes in place, our app is waiting for review as we speak ! 😃

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**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\
**Post date:** [July 27, 2020, 5:01pm UTC](https://community.thunkable.com/t/back-button-for-web-viewer-not-working-in-my-app/702963/8 "2020-07-27T17:01:09Z")

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Thanks @James-Squire - we’re looking into this now.

> [@James-Squire](#):
>
> our app is waiting for reviews as we speak !

Is you app published? Congrats! Have you posted about it in #Promote your App?

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**Author:** ![batranomfkm](https://avatars.discourse-cdn.com/v4/letter/b/ed655f/32.png) [@batranomfkm](https://community.thunkable.com/u/batranomfkm)\
**Post date:** [August 2, 2020, 11:57am UTC](https://community.thunkable.com/t/back-button-for-web-viewer-not-working-in-my-app/702963/9 "2020-08-02T11:57:46Z")

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I made some test, it looks that the js for call back is not working in the webviewer, because I made a call back button in my site not in the app and also it do not work when opening the site from the app and it do work if opening the site from any other browser.

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**Author:** ![kizzy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kizzy/32/76421_2.png) [@kizzy](https://community.thunkable.com/u/kizzy)\
**Post date:** [August 2, 2020, 12:51pm UTC](https://community.thunkable.com/t/back-button-for-web-viewer-not-working-in-my-app/702963/10 "2020-08-02T12:51:50Z")

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it worked about 2 weeks ago and now it dont

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**Author:** ![batranomfkm](https://avatars.discourse-cdn.com/v4/letter/b/ed655f/32.png) [@batranomfkm](https://community.thunkable.com/u/batranomfkm)\
**Post date:** [August 3, 2020, 3:05pm UTC](https://community.thunkable.com/t/back-button-for-web-viewer-not-working-in-my-app/702963/11 "2020-08-03T15:05:14Z")

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Hi,  
Is this problem going to be solved? because I am waiting for solving it to publish the App to Play store.

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**Author:** ![kizzy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kizzy/32/76421_2.png) [@kizzy](https://community.thunkable.com/u/kizzy)\
**Post date:** [August 3, 2020, 3:26pm UTC](https://community.thunkable.com/t/back-button-for-web-viewer-not-working-in-my-app/702963/12 "2020-08-03T15:26:10Z")

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you have to do a work around else you will be waiting a long time

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**Author:** ![batranomfkm](https://avatars.discourse-cdn.com/v4/letter/b/ed655f/32.png) [@batranomfkm](https://community.thunkable.com/u/batranomfkm)\
**Post date:** [August 4, 2020, 10:10am UTC](https://community.thunkable.com/t/back-button-for-web-viewer-not-working-in-my-app/702963/13 "2020-08-04T10:10:18Z")

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Hi, Thank you for hard working and nice product  
Any news about call back in web view? We need to publish our app ASAP

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<div class="post-metadata">

**Author:** ![batranomfkm](https://avatars.discourse-cdn.com/v4/letter/b/ed655f/32.png) [@batranomfkm](https://community.thunkable.com/u/batranomfkm)\
**Post date:** [August 7, 2020, 4:18pm UTC](https://community.thunkable.com/t/back-button-for-web-viewer-not-working-in-my-app/702963/14 "2020-08-07T16:18:34Z")

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Call back in web view worked two days ago, now it is no working again !!

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<div class="post-metadata">

**Author:** ![kizzy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kizzy/32/76421_2.png) [@kizzy](https://community.thunkable.com/u/kizzy)\
**Post date:** [August 7, 2020, 5:26pm UTC](https://community.thunkable.com/t/back-button-for-web-viewer-not-working-in-my-app/702963/15 "2020-08-07T17:26:30Z")

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you have to do a work around

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 12:26pm UTC](https://community.thunkable.com/t/back-button-for-web-viewer-not-working-in-my-app/702963/16 "2024-11-08T12:26:45Z")

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