# Assets upload errors \[Sep 2022\]

**URL:** <https://community.thunkable.com/t/assets-upload-errors-sep-2022/2050834>\
**Category:** Issues / Bugs\
**Tags:** bugs\
**Created:** [September 20, 2022, 6:38pm UTC](https://community.thunkable.com/t/assets-upload-errors-sep-2022/2050834 "2022-09-20T18:38:26Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![assistsolucoes](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/assistsolucoes/32/128709_2.png) [@assistsolucoes](https://community.thunkable.com/u/assistsolucoes)\
**Post date:** [September 20, 2022, 6:38pm UTC](https://community.thunkable.com/t/assets-upload-errors-sep-2022/2050834/1 "2022-09-20T18:38:26Z")

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Today I can’t upload any new assets… keystore, app icon and images… nothing works.  
When try to open asset through Midia Files, it gets this error:  
{“getasset”:“”,“error”:“No such asset exists for project”}

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**Author:** ![brianl](https://avatars.discourse-cdn.com/v4/letter/b/f14d63/32.png) [@brianl](https://community.thunkable.com/u/brianl)\
**Post date:** [September 20, 2022, 9:53pm UTC](https://community.thunkable.com/t/assets-upload-errors-sep-2022/2050834/2 "2022-09-20T21:53:57Z")

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Hi,  
Could you please provide a screenshot or a short video recording of this so we can better understand your issue.  
Thank you

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**Author:** ![assistsolucoes](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/assistsolucoes/32/128709_2.png) [@assistsolucoes](https://community.thunkable.com/u/assistsolucoes)\
**Post date:** [September 21, 2022, 1:53am UTC](https://community.thunkable.com/t/assets-upload-errors-sep-2022/2050834/3 "2022-09-21T01:53:50Z")

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![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/d/6/d6d8c392c381773a34b3275ff347d9a17c533594.jpeg)  
 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/f/b/fb2d07a79fd71ad35dd1fed9cd6348340d53d2a4.png)

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<div class="post-metadata">

**Author:** ![assistsolucoes](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/assistsolucoes/32/128709_2.png) [@assistsolucoes](https://community.thunkable.com/u/assistsolucoes)\
**Post date:** [September 21, 2022, 12:46pm UTC](https://community.thunkable.com/t/assets-upload-errors-sep-2022/2050834/4 "2022-09-21T12:46:52Z")

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update:

- after some time that upload has done, the assets appears normally in thunkable;
- event not showing in thunkable, the assets are show normally into live companion for Android only… on iOS they don’t;

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**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\
**Post date:** [September 21, 2022, 12:49pm UTC](https://community.thunkable.com/t/assets-upload-errors-sep-2022/2050834/5 "2022-09-21T12:49:03Z")

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Is it that 1 particular image file or all assets that this happens to?

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**Author:** ![assistsolucoes](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/assistsolucoes/32/128709_2.png) [@assistsolucoes](https://community.thunkable.com/u/assistsolucoes)\
**Post date:** [September 21, 2022, 12:51pm UTC](https://community.thunkable.com/t/assets-upload-errors-sep-2022/2050834/6 "2022-09-21T12:51:38Z")

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No Jared, any image, app icon too.

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [September 21, 2022, 3:34pm UTC](https://community.thunkable.com/t/assets-upload-errors-sep-2022/2050834/7 "2022-09-21T15:34:57Z")

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Hello!  
Could you please let me know what device and OS version you use?

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**Author:** ![assistsolucoes](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/assistsolucoes/32/128709_2.png) [@assistsolucoes](https://community.thunkable.com/u/assistsolucoes)\
**Post date:** [September 21, 2022, 4:27pm UTC](https://community.thunkable.com/t/assets-upload-errors-sep-2022/2050834/8 "2022-09-21T16:27:51Z")

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iPhone 7 - iOS 15.6.1  
Xaiomi Redmi Note 11 - Android 11

But, it’s working fine on this same devices 2 days ago.

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [September 22, 2022, 1:50pm UTC](https://community.thunkable.com/t/assets-upload-errors-sep-2022/2050834/9 "2022-09-22T13:50:20Z")

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Thank you

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<div class="post-metadata">

**Author:** ![assistsolucoes](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/assistsolucoes/32/128709_2.png) [@assistsolucoes](https://community.thunkable.com/u/assistsolucoes)\
**Post date:** [November 10, 2022, 6:06pm UTC](https://community.thunkable.com/t/assets-upload-errors-sep-2022/2050834/10 "2022-11-10T18:06:51Z")

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Just to inform… this issue persists.  
Any updates?

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**Author:** ![brianl](https://avatars.discourse-cdn.com/v4/letter/b/f14d63/32.png) [@brianl](https://community.thunkable.com/u/brianl)\
**Post date:** [November 16, 2022, 6:09pm UTC](https://community.thunkable.com/t/assets-upload-errors-sep-2022/2050834/11 "2022-11-16T18:09:36Z")

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Hello,  
Could you please send me a link to your project through messages?  
Thank you

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<div class="post-metadata">

**Author:** ![assistsolucoes](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/assistsolucoes/32/128709_2.png) [@assistsolucoes](https://community.thunkable.com/u/assistsolucoes)\
**Post date:** [January 18, 2023, 7:00pm UTC](https://community.thunkable.com/t/assets-upload-errors-sep-2022/2050834/12 "2023-01-18T19:00:14Z")

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2 months later and the issue persists.  
any updates?

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**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\
**Post date:** [January 18, 2023, 7:24pm UTC](https://community.thunkable.com/t/assets-upload-errors-sep-2022/2050834/13 "2023-01-18T19:24:28Z")

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@assistsolucoes I’m sorry to hear you are still having issues. We have not seen any widespread events like the one you are describing. Could you attach a copy of the image and share your project URL?

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<div class="post-metadata">

**Author:** ![assistsolucoes](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/assistsolucoes/32/128709_2.png) [@assistsolucoes](https://community.thunkable.com/u/assistsolucoes)\
**Post date:** [January 18, 2023, 7:42pm UTC](https://community.thunkable.com/t/assets-upload-errors-sep-2022/2050834/14 "2023-01-18T19:42:22Z")

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Thanks for you reply… I already did all of this with @brianl in DM.  
I add you on it.

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**Author:** ![system](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/0/f/0f59f292712368bce16ff80133ae10de8a6f27e8.png) [@system](https://community.thunkable.com/u/system)\
**Post date:** [April 18, 2023, 7:42pm UTC](https://community.thunkable.com/t/assets-upload-errors-sep-2022/2050834/15 "2023-04-18T19:42:39Z")

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