# Apple rejected my app for including Stripe.io when not configured in Thunkable

**URL:** <https://community.thunkable.com/t/apple-rejected-my-app-for-including-stripe-io-when-not-configured-in-thunkable/145418>\
**Category:** Questions about Thunkable X\
**Created:** [July 17, 2019, 12:09am UTC](https://community.thunkable.com/t/apple-rejected-my-app-for-including-stripe-io-when-not-configured-in-thunkable/145418 "2019-07-17T00:09:02Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![calvarybroadcasting](https://avatars.discourse-cdn.com/v4/letter/c/258eb7/32.png) [@calvarybroadcasting](https://community.thunkable.com/u/calvarybroadcasting)\
**Post date:** [July 17, 2019, 12:09am UTC](https://community.thunkable.com/t/apple-rejected-my-app-for-including-stripe-io-when-not-configured-in-thunkable/145418/1 "2019-07-17T00:09:02Z")

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How do I remove [Stripe.io](http://Stripe.io) from Thunkable? I did not configure any of those settings and Apple rejected my app for the following reason:

Specifically, we noticed that your app uses [Stripe.io](http://stripe.io/), but we couldn’t find what the payment method is used for. Could you please elaborate on this?

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**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\
**Post date:** [July 17, 2019, 10:35am UTC](https://community.thunkable.com/t/apple-rejected-my-app-for-including-stripe-io-when-not-configured-in-thunkable/145418/2 "2019-07-17T10:35:48Z")

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Hi @calvarybroadcasting,

Really sorry for the hassle with this - we’re working on a fix for this and should have an update available in the coming days.

Thanks!  
Domhnall

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**Author:** ![calvarybroadcasting](https://avatars.discourse-cdn.com/v4/letter/c/258eb7/32.png) [@calvarybroadcasting](https://community.thunkable.com/u/calvarybroadcasting)\
**Post date:** [July 17, 2019, 12:40pm UTC](https://community.thunkable.com/t/apple-rejected-my-app-for-including-stripe-io-when-not-configured-in-thunkable/145418/3 "2019-07-17T12:40:43Z")

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Thank you for the reply. Unfortunately, I don’t have the time or patience to wait an indefinite amount of time. I guess I will have no choice but to close my Thunkable account and move to someone else. I at least appreciate your honesty that this won’t be a quick fix.

Jonathan

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**Author:** ![wei](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/wei/32/26160_2.png) [@wei](https://community.thunkable.com/u/wei)\
**Post date:** [July 17, 2019, 10:45pm UTC](https://community.thunkable.com/t/apple-rejected-my-app-for-including-stripe-io-when-not-configured-in-thunkable/145418/4 "2019-07-17T22:45:42Z")

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Hey there!

Sorry for the issue you are facing. I am taking over the issue now and will keep you posted on this. The best estimate for a fix is Monday July 22, end of the day.

Best,  
Wei

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**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\
**Post date:** [July 17, 2019, 10:51pm UTC](https://community.thunkable.com/t/apple-rejected-my-app-for-including-stripe-io-when-not-configured-in-thunkable/145418/5 "2019-07-17T22:51:28Z")

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Hi Jonathan,

Apologies if I’ve used a colloquialism, but typically

> [@domhnallohanlon](#):
>
> in the coming days.

means in a few or a handful of days. I would class this as a “quick fix” and the extra days breathing space gives you time to prepare store listings, device art and maybe even put together a promo video for your app.

Best of luck with your project!

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**Author:** ![wei](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/wei/32/26160_2.png) [@wei](https://community.thunkable.com/u/wei)\
**Post date:** [July 24, 2019, 4:41am UTC](https://community.thunkable.com/t/apple-rejected-my-app-for-including-stripe-io-when-not-configured-in-thunkable/145418/6 "2019-07-24T04:41:44Z")

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I believe we fixed the issue. Can you rebuild your app and publish again?

> [@Rejected App "Hidden External Payment"](http://community.thunkable.com/t/rejected-app-hidden-external-payment/147536/6):
>
> We just rolled out a new release and the Stripe library ([Stripe.io](http://Stripe.io)) is removed. Can you rebuild the app and publish to Apple again? Please make sure you increment the build number. Best, Wei

Best,  
Wei

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**Author:** ![calvarybroadcasting](https://avatars.discourse-cdn.com/v4/letter/c/258eb7/32.png) [@calvarybroadcasting](https://community.thunkable.com/u/calvarybroadcasting)\
**Post date:** [July 26, 2019, 1:41am UTC](https://community.thunkable.com/t/apple-rejected-my-app-for-including-stripe-io-when-not-configured-in-thunkable/145418/7 "2019-07-26T01:41:15Z")

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Yes, that appears to have resolved the issue. Thank you

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 12:12pm UTC](https://community.thunkable.com/t/apple-rejected-my-app-for-including-stripe-io-when-not-configured-in-thunkable/145418/8 "2024-11-08T12:12:05Z")

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