# App Store language error **URL:** \ **Category:** Questions about Thunkable X\ **Created:** [March 4, 2020, 11:15pm UTC](https://community.thunkable.com/t/app-store-language-error/498865 "2020-03-04T23:15:47Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![gbox](https://avatars.discourse-cdn.com/v4/letter/g/ccd318/32.png) [@gbox](https://community.thunkable.com/u/gbox)\ **Post date:** [March 4, 2020, 11:15pm UTC](https://community.thunkable.com/t/app-store-language-error/498865/1 "2020-03-04T23:15:47Z")
Dear i uploaded my app to ios. a language error appears in the app store that I don’t know how to resolve. Can anyone help me? ![appstore2](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/f/8/f8235a8e2538b23d54b6bcae591b169934b7839c.png) ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [March 5, 2020, 9:18am UTC](https://community.thunkable.com/t/app-store-language-error/498865/2 "2020-03-05T09:18:58Z")
Hey @gbox, looking forward to seeing your app in #SuccessfullyTHUNKd What happens when you click on the ? Button beside the error? Can you post a link to the associated help doc here please? Thanks! ---
**Author:** ![gbox](https://avatars.discourse-cdn.com/v4/letter/g/ccd318/32.png) [@gbox](https://community.thunkable.com/u/gbox)\ **Post date:** [March 7, 2020, 2:43am UTC](https://community.thunkable.com/t/app-store-language-error/498865/3 "2020-03-07T02:43:59Z")
I just change EVERY pictures they asked for. They say: “We noticed that your screenshots do not sufficiently reflect your app in use”. What I have to do? ![01](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/9/8/988c4f2aea453665b1adc33621f96cf3848df96c.jpeg) ![02](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/9/8/98293372b3c2d7456e334e80971620a11a00d0eb.jpeg) ![03](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/c/a/ca7200d0dbd6c3184e4ad8ce56dc82867e9ca140.jpeg) ![04](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/f/f/ff43529bf114da8c04e33fec650d6eb3dfcbadcb.jpeg) ![05](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/8/8/88dbb4aa335c9393eb7f0e25a5d604f8a13de02e.jpeg) ---
**Author:** ![gbox](https://avatars.discourse-cdn.com/v4/letter/g/ccd318/32.png) [@gbox](https://community.thunkable.com/u/gbox)\ **Post date:** [March 7, 2020, 3:08am UTC](https://community.thunkable.com/t/app-store-language-error/498865/4 "2020-03-07T03:08:12Z")
They say: ### Guideline 2.3.3 - Performance - Accurate Metadata We noticed that your screenshots do not sufficiently reflect your app in use. Specifically, your 12.9-inch iPad Pro and 12.9-inch iPad Pro (3rd Generation) screenshots do not display the actual app in use. I do not have an iPad Pro. Do I have to false some images? Cheers. ---
**Author:** ![gbox](https://avatars.discourse-cdn.com/v4/letter/g/ccd318/32.png) [@gbox](https://community.thunkable.com/u/gbox)\ **Post date:** [March 7, 2020, 5:44am UTC](https://community.thunkable.com/t/app-store-language-error/498865/5 "2020-03-07T05:44:54Z")
Those guys from App Store are saying that YOU, THUNKABLE are not doing APPs that fit in those iPads. They are not accepting my App because my SCREEN (THUNKABLE SCREEN) do not fit those pro iPads. I was READY to pay Thunkable Pro. Can anyone do something? Thanks. ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [March 7, 2020, 11:20am UTC](https://community.thunkable.com/t/app-store-language-error/498865/6 "2020-03-07T11:20:57Z")
@gbox do not use offensive, explicit language like this in the community again. I have edited your post to remove the unacceptable words. If you take a moment to search the community you will find posts like these: > [@\[Solved\] I need help with The iPad Screenshots please!](http://community.thunkable.com/t/i-need-help-with-the-ipad-screenshots-please/254917): > > [@How to create simple but stand-out app icons and screenshots](http://community.thunkable.com/t/how-to-create-simple-but-stand-out-app-icons-and-screenshots/74844): > > Hi all! It’s Ayush again, here to hopefully share some useful app marketing knowledge in my second Creator Lounge post (see my first CL post here: [Getting your Thunkable X app accepted into the Apple App Store](http://community.thunkable.com/t/getting-your-thunkable-x-app-accepted-into-the-apple-app-store/74101)). Introduction Today, I’d like to share with you all the methods and sites that I use to make my app icons and screenshots - I’ve found this info through personal research, and I’ll be using my own examples throughout. What I think is key here is a clean, classy but eye-catching design. … > [@\[UPDATE April 2020\] Get professional looking app screenshots free and easy](http://community.thunkable.com/t/get-professional-looking-app-screenshots-free-and-easy/229446): > > See edit section of this post below for updated information. Check out [ShotBot](https://shotbot.io) to make lovely screenshots for your app. Here is a quick example of an app I am currently uploading to the App Store. They have a few templates and I believe they also have an Android template. I definitely recommend checking this out. It is completely free, just sign up with email and they let you create and download for free, no watermarks slight_smile (edit) Another fantastic option! [App Mockup](https://app-mockup.com/). … [http://community.thunkable.com/t/ios-screenshot-suite-available-for-pro-users-now-includes-ipad/264450?u=domhnallohanlon](http://community.thunkable.com/t/ios-screenshot-suite-available-for-pro-users-now-includes-ipad/264450) ---
**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\ **Post date:** [March 7, 2020, 12:21pm UTC](https://community.thunkable.com/t/app-store-language-error/498865/7 "2020-03-07T12:21:54Z")
I’d also be happy to come in here and shamelessly plug my own services @gbox and for anyone else who thinks Thunkable may not be quick enough. > **[Mobile App Development Services by freelance developers | Fiverr](https://www.fiverr.com/categories/programming-tech/mobile-app-services)** > > Mobile app development services to help your business succeed. our services include designing, developing, and launching custom apps for iOS and Android. Get a quote today! check out this service. This guy will take your screenshots for $5 and has made a business out of it. For $10 he will return the screenshots in less 18 hours guaranteed. ### There is absolutely no affiliation between Thunkable and this seller. Just a love for their platform. ---
**Author:** ![eoinparkinson](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/eoinparkinson/32/143769_2.png) [@eoinparkinson](https://community.thunkable.com/u/eoinparkinson)\ **Post date:** [March 7, 2020, 12:40pm UTC](https://community.thunkable.com/t/app-store-language-error/498865/8 "2020-03-07T12:40:31Z")
This looks great, thanks @jared ---
**Author:** ![gbox](https://avatars.discourse-cdn.com/v4/letter/g/ccd318/32.png) [@gbox](https://community.thunkable.com/u/gbox)\ **Post date:** [March 7, 2020, 8:38pm UTC](https://community.thunkable.com/t/app-store-language-error/498865/9 "2020-03-07T20:38:53Z")
Sorry domhnallohanlon, and all. I am at the limit of my patience. I have 2 colleges. One of them is engineering. And in my life I have never seen anything as difficult as publishing an App on the App Store. Thank for your help. And please. Tell me what is wrong with these pictures: ![01](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/8/7/872fe3885b1819683e33dc3ecf0b8b9aa42fab52.jpeg) ![02](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/f/c/fc9e7fa39d97e671df91ade4f39905dc7e49e744.jpeg) ![03](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/9/b/9bd0126842f73ab844184a584b404bf866ad60ac.jpeg) ---
**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\ **Post date:** [March 7, 2020, 8:41pm UTC](https://community.thunkable.com/t/app-store-language-error/498865/10 "2020-03-07T20:41:10Z")
they’re not taken on an apple device for starters. [see this](http://community.thunkable.com/t/app-store-language-error/498865/7) if they are, it doesn’t look like it. ---
**Author:** ![gbox](https://avatars.discourse-cdn.com/v4/letter/g/ccd318/32.png) [@gbox](https://community.thunkable.com/u/gbox)\ **Post date:** [March 7, 2020, 8:42pm UTC](https://community.thunkable.com/t/app-store-language-error/498865/11 "2020-03-07T20:42:46Z")
This picture is the main screen of my app running on the iPad. It is clearly distorted. I don’t know how to fix this. Anybody know? ![04](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/c/7/c7b64b4ed76038b13521f23d28518241ae046eb0.jpeg) ---
**Author:** ![gbox](https://avatars.discourse-cdn.com/v4/letter/g/ccd318/32.png) [@gbox](https://community.thunkable.com/u/gbox)\ **Post date:** [March 7, 2020, 8:45pm UTC](https://community.thunkable.com/t/app-store-language-error/498865/12 "2020-03-07T20:45:04Z")
Thanks for the tip, but everyone should be able to publish an app on the app store. It shouldn’t be that difficult. ---
**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\ **Post date:** [March 7, 2020, 9:45pm UTC](https://community.thunkable.com/t/app-store-language-error/498865/13 "2020-03-07T21:45:11Z")
If you post a share link, maybe someone from the community will be nice enough to help you out! ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [March 10, 2020, 12:30pm UTC](https://community.thunkable.com/t/app-store-language-error/498865/14 "2020-03-10T12:30:36Z")
Hey @gbox - when you say “distorted” are you using relative sizing in your app? ---
**Author:** ![gbox](https://avatars.discourse-cdn.com/v4/letter/g/ccd318/32.png) [@gbox](https://community.thunkable.com/u/gbox)\ **Post date:** [March 10, 2020, 2:56pm UTC](https://community.thunkable.com/t/app-store-language-error/498865/15 "2020-03-10T14:56:05Z")
Height: Absolute size Width: Relative size: 100% (just to fit screen) Is it not correct? Thx. ---
**Author:** ![gbox](https://avatars.discourse-cdn.com/v4/letter/g/ccd318/32.png) [@gbox](https://community.thunkable.com/u/gbox)\ **Post date:** [March 11, 2020, 12:05am UTC](https://community.thunkable.com/t/app-store-language-error/498865/16 "2020-03-11T00:05:11Z")
Hi. App Store is now saying that my app problem is “Required device capabilities” on Xcode. AND that “Required device capabilities” modify the key UIRequiredDeviceCapabilities from my file info.plist. All the time I was thinking abou my app Screenshot specifications What I have to do now? Who is crazy? Me or them? ---
**Author:** ![gbox](https://avatars.discourse-cdn.com/v4/letter/g/ccd318/32.png) [@gbox](https://community.thunkable.com/u/gbox)\ **Post date:** [March 11, 2020, 12:07am UTC](https://community.thunkable.com/t/app-store-language-error/498865/17 "2020-03-11T00:07:47Z")
Thunkable X do not give me access to Xcode. Am I wrong? Could someone guide me step by step? ---
**Author:** ![gbox](https://avatars.discourse-cdn.com/v4/letter/g/ccd318/32.png) [@gbox](https://community.thunkable.com/u/gbox)\ **Post date:** [March 11, 2020, 6:44pm UTC](https://community.thunkable.com/t/app-store-language-error/498865/18 "2020-03-11T18:44:29Z")
someone?? ---
**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\ **Post date:** [March 11, 2020, 6:51pm UTC](https://community.thunkable.com/t/app-store-language-error/498865/19 "2020-03-11T18:51:33Z")
If you share a link to your app, perhaps someone else in the community can troubleshoot further. Or those in this string already could assistt further. ---
**Author:** ![gbox](https://avatars.discourse-cdn.com/v4/letter/g/ccd318/32.png) [@gbox](https://community.thunkable.com/u/gbox)\ **Post date:** [March 12, 2020, 2:29am UTC](https://community.thunkable.com/t/app-store-language-error/498865/20 "2020-03-12T02:29:18Z")
Please. I am seriously considering paying the pro fee, just to not have my work copied. There must be another way to help me. Cheers [Next page](https://community.thunkable.com/t/app-store-language-error/498865.md?page=2)