# App not working Fist Installation

**URL:** <https://community.thunkable.com/t/app-not-working-fist-installation/2467819>\
**Category:** Issues / Bugs\
**Tags:** help\
**Created:** [June 15, 2023, 11:48am UTC](https://community.thunkable.com/t/app-not-working-fist-installation/2467819 "2023-06-15T11:48:26Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![mixsquare41dwp8y](https://avatars.discourse-cdn.com/v4/letter/m/f1d935/32.png) [@mixsquare41dwp8y](https://community.thunkable.com/u/mixsquare41dwp8y)\
**Post date:** [June 15, 2023, 11:48am UTC](https://community.thunkable.com/t/app-not-working-fist-installation/2467819/1 "2023-06-15T11:48:26Z")

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The application does not work on the phone after downloading APK file and installing it, but it works in live testing

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**Author:** ![kartik14](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kartik14/32/44782_2.png) [@kartik14](https://community.thunkable.com/u/kartik14)\
**Post date:** [June 15, 2023, 2:42pm UTC](https://community.thunkable.com/t/app-not-working-fist-installation/2467819/2 "2023-06-15T14:42:23Z")

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Hello, kindly elaborate more on your issue. Sharing your project link and mentioning what exactly doesn’t work would help.

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**Author:** ![mixsquare41dwp8y](https://avatars.discourse-cdn.com/v4/letter/m/f1d935/32.png) [@mixsquare41dwp8y](https://community.thunkable.com/u/mixsquare41dwp8y)\
**Post date:** [June 16, 2023, 8:28am UTC](https://community.thunkable.com/t/app-not-working-fist-installation/2467819/3 "2023-06-16T08:28:50Z")

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I chatted with one of thunkable team, waiting for him to solve my issue

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**Author:** ![mixsquare41dwp8y](https://avatars.discourse-cdn.com/v4/letter/m/f1d935/32.png) [@mixsquare41dwp8y](https://community.thunkable.com/u/mixsquare41dwp8y)\
**Post date:** [June 16, 2023, 9:28am UTC](https://community.thunkable.com/t/app-not-working-fist-installation/2467819/4 "2023-06-16T09:28:22Z")

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The app works on the live test, but it doesn’t work on my phone after downloading apk file  
[video](https://43af97bcc27f7a44c79130fd84afdcc991a635cc0250644f47a634434c697c92)

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**Author:** ![Hayder](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/hayder/32/153829_2.png) [@Hayder](https://community.thunkable.com/u/Hayder)\
**Post date:** [June 16, 2023, 5:44pm UTC](https://community.thunkable.com/t/app-not-working-fist-installation/2467819/6 "2023-06-16T17:44:23Z")

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> [@mixsquare41dwp8y](#):
>
> The app works on the live test, but it doesn’t work on my phone after downloading apk file

1. Do you want to update an existing app or it is new app?
2. Are you sure that everything set up on project setting?
3. Are you sure that your last work saved online?

Please check

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 1:33pm UTC](https://community.thunkable.com/t/app-not-working-fist-installation/2467819/7 "2024-11-08T13:33:49Z")

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