# App not transfering data to new phone **URL:** \ **Category:** Questions about Thunkable X\ **Created:** [December 25, 2023, 6:52am UTC](https://community.thunkable.com/t/app-not-transfering-data-to-new-phone/2759932 "2023-12-25T06:52:13Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![towball](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/towball/32/68409_2.png) [@towball](https://community.thunkable.com/u/towball)\ **Post date:** [December 25, 2023, 6:52am UTC](https://community.thunkable.com/t/app-not-transfering-data-to-new-phone/2759932/1 "2023-12-25T06:52:13Z")
Hi guys My Caravan Mate App is ticking along nicely on the stores thanks to Thunkable. I got a new phone yesterday and completed the smart things transfer from the old android phone to the new android phone. It seems my Caravan Mate App didnt transfer my data. Is it built incorrectly? The App is there but the data is not. I am using stored variables in the app. This is the first time i have changed phones since developing, i am concerned about those that have purchased my app losing their data. Should i have backed up my phone and loaded the backup to the new phone? Rather than using smart transfer? ---
**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\ **Post date:** [December 28, 2023, 7:50pm UTC](https://community.thunkable.com/t/app-not-transfering-data-to-new-phone/2759932/2 "2023-12-28T19:50:58Z")
Hi @towball, thanks for reaching out and congrats again on your app! Can you link the specific app or site you used for transferring data from the old phone to your new one? I’d have to look into this more to see what data is transferred. In general, cloud variables would be the safest bet for accessing data across devices. You would want to implement some sort of sign-in to save the data for each user but once you did that, then the app would look the same and have the same saved data for each user, regardless of how they are accessing Caravan Mate. Happy to help more with this issue! ---
**Author:** ![towball](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/towball/32/68409_2.png) [@towball](https://community.thunkable.com/u/towball)\ **Post date:** [January 13, 2024, 5:21am UTC](https://community.thunkable.com/t/app-not-transfering-data-to-new-phone/2759932/3 "2024-01-13T05:21:31Z")
Hi Matt App variables should also go with a transfer to a new phone. ---
**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\ **Post date:** [January 13, 2024, 12:12pm UTC](https://community.thunkable.com/t/app-not-transfering-data-to-new-phone/2759932/4 "2024-01-13T12:12:56Z")
Is your phone a galaxy device. those are the only that will transfer app data with Smart Transfer ---
**Author:** ![towball](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/towball/32/68409_2.png) [@towball](https://community.thunkable.com/u/towball)\ **Post date:** [January 13, 2024, 9:33pm UTC](https://community.thunkable.com/t/app-not-transfering-data-to-new-phone/2759932/5 "2024-01-13T21:33:11Z")
Hi Jared I had a Galaxy S20+ and transferred to a samsumg Z Fold… Good to know. I am sure if there was an issue i wiuld have heard. I think i will read up on cloud variables, but i didnt realky want to go down the path of sign ons. Tks Jared ---
**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\ **Post date:** [January 14, 2024, 2:20am UTC](https://community.thunkable.com/t/app-not-transfering-data-to-new-phone/2759932/6 "2024-01-14T02:20:18Z")
So, galaxy to Samsung wouldn’t transfer app data. ---
**Author:** ![towball](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/towball/32/68409_2.png) [@towball](https://community.thunkable.com/u/towball)\ **Post date:** [January 14, 2024, 2:37am UTC](https://community.thunkable.com/t/app-not-transfering-data-to-new-phone/2759932/7 "2024-01-14T02:37:23Z")
Samsung galaxy to samsung z fold no data went across in transfer ---
**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\ **Post date:** [January 14, 2024, 3:55am UTC](https://community.thunkable.com/t/app-not-transfering-data-to-new-phone/2759932/8 "2024-01-14T03:55:03Z")
That makes me sad. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/0/f/0f59f292712368bce16ff80133ae10de8a6f27e8.png) [@system](https://community.thunkable.com/u/system)\ **Post date:** [April 13, 2024, 3:55am UTC](https://community.thunkable.com/t/app-not-transfering-data-to-new-phone/2759932/9 "2024-04-13T03:55:45Z")
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