# App fail to publish to Appstore **URL:** \ **Category:** Publishing\ **Created:** [October 21, 2024, 3:17am UTC](https://community.thunkable.com/t/app-fail-to-publish-to-appstore/3287707 "2024-10-21T03:17:38Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![ditptraining001](https://avatars.discourse-cdn.com/v4/letter/d/e480ec/32.png) [@ditptraining001](https://community.thunkable.com/u/ditptraining001)\ **Post date:** [October 21, 2024, 3:17am UTC](https://community.thunkable.com/t/app-fail-to-publish-to-appstore/3287707/1 "2024-10-21T03:17:38Z")
My app “scandata-25-smartmedswu2023” has the app bundle as “com.gmail.ditptraining001.smartmedswu2023” But when I try to upload the smartmedscan2023.mobileprovision, your upload page rejects hinted that it has to be smartmedscan2023v42.mobileprovision. My app has been set with Appstore Connect with bundle id com.gmail.ditptraining001.smartmedswu2023 without following with v42. Please explain how I can solve this problem. ---
**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\ **Post date:** [October 21, 2024, 12:46pm UTC](https://community.thunkable.com/t/app-fail-to-publish-to-appstore/3287707/2 "2024-10-21T12:46:10Z")
Can you share a screenshot of the specific error when you are uploading the provisioning profile? Thank you! ---
**Author:** ![ditptraining001](https://avatars.discourse-cdn.com/v4/letter/d/e480ec/32.png) [@ditptraining001](https://community.thunkable.com/u/ditptraining001)\ **Post date:** [October 22, 2024, 4:16pm UTC](https://community.thunkable.com/t/app-fail-to-publish-to-appstore/3287707/3 "2024-10-22T16:16:52Z")
I received an e-mail from Thunkable that my App named " smartscanalphab" (ref ID = Reference ID: df63ede9-9e7f-44d8-881b-443f8dc3837d) cannot be sent from Thankable to App Store Connect. Can you please find out for me of what is(are) the issue(s) and what I should do the correction. Thank You ---
**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\ **Post date:** [October 22, 2024, 4:21pm UTC](https://community.thunkable.com/t/app-fail-to-publish-to-appstore/3287707/4 "2024-10-22T16:21:10Z")
> [@ditptraining001](#): > > df63ede9-9e7f-44d8-881b-443f8dc3837d The specific error here is: ```auto Provisioning profile "Smartscanalphab" doesn't support the Push Notifications capability. ``` Please ensure you have completed all steps to create a provisioning file for your app as outlined in our documentation with push notification: [Push Notification Blocks | Thunkable Docs](https://docs.thunkable.com/blocks/app-features/push-notifications-by-one-signal#ios-configuration) ---
**Author:** ![ditptraining001](https://avatars.discourse-cdn.com/v4/letter/d/e480ec/32.png) [@ditptraining001](https://community.thunkable.com/u/ditptraining001)\ **Post date:** [October 22, 2024, 4:49pm UTC](https://community.thunkable.com/t/app-fail-to-publish-to-appstore/3287707/5 "2024-10-22T16:49:54Z")
Thank ---
**Author:** ![ditptraining001](https://avatars.discourse-cdn.com/v4/letter/d/e480ec/32.png) [@ditptraining001](https://community.thunkable.com/u/ditptraining001)\ **Post date:** [October 23, 2024, 3:52am UTC](https://community.thunkable.com/t/app-fail-to-publish-to-appstore/3287707/6 "2024-10-23T03:52:30Z")
I have some more issues about submitting app and app rejection of App Store Connect. I have built 2-3 ways to submit to get acceptance of my app (either one). My app character is collecting data, but as I declare it as the prototype or demo app, the data input can be unreal or can be the assumed data. The 1st Build I declare that there is no data tracing. The AppID includes a “Push Notification” feature. The Appstore refuse to submit the app for review with a statement saying that ![image.png](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/e/d/edf5f51522d2cdc0c9cfab99a45ddd476bd50f0d.png) The 2nd Build I declare that there is data collecting, but no tracing or allowing third party to trace. The result was the same as the 1st Build. I do not know really where I should go. I tried to describe how the collected data should be filled (e.g. not real data needed to be filled as it is the demo app) on many pages, many platforms, even in the Thunkable submission page where it has a volume to fill before clicking “submit” Please advise what and how I should go through to finish this. I really blind. Thank Chirawat A BANGKOK, THAILAND ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [October 25, 2024, 7:52pm UTC](https://community.thunkable.com/t/app-fail-to-publish-to-appstore/3287707/7 "2024-10-25T19:52:18Z")
Hello @ditptraining001 The tracking description is activated in your app because you are using Push notifications. For example, you could add the following Tracking description: In-app activity is tracked to deliver the user with relevant messaging at relevant times. You can find more information about Tracking Usage Description in our docs: [Tracking Usage Description - Thunkable Docs](https://docs.thunkable.com/publishing-apps/publish-to-app-store-ios/tracking-usage-description) And on the App Store, you will need to declare that you are collecting data and tracking users. ---
**Author:** ![ditptraining001](https://avatars.discourse-cdn.com/v4/letter/d/e480ec/32.png) [@ditptraining001](https://community.thunkable.com/u/ditptraining001)\ **Post date:** [October 31, 2024, 8:36am UTC](https://community.thunkable.com/t/app-fail-to-publish-to-appstore/3287707/8 "2024-10-31T08:36:36Z")
My Thunkable App cannot be submitted to App Store Connect. App name smartscanalphab, Reference ID: 813e1d3d-1f19-4613-b3bc-ce532a48c026 Can you please find out the reason. And how to resolve this issue. ---
**Author:** ![ditptraining001](https://avatars.discourse-cdn.com/v4/letter/d/e480ec/32.png) [@ditptraining001](https://community.thunkable.com/u/ditptraining001)\ **Post date:** [October 31, 2024, 8:40am UTC](https://community.thunkable.com/t/app-fail-to-publish-to-appstore/3287707/9 "2024-10-31T08:40:05Z")
My Thunkable updated build App cannot be submitted to App Store Connect. App name smartscanalphab, Reference ID: 813e1d3d-1f19-4613-b3bc-ce532a48c026 Can you please find out the reason. And how to resolve this issue. Additional info :- I have one version is “in review”. Is this the reason of not taking my new build. If I want to update my build, how can I do. ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [October 31, 2024, 10:14am UTC](https://community.thunkable.com/t/app-fail-to-publish-to-appstore/3287707/10 "2024-10-31T10:14:55Z")
Hello @ditptraining001 We have flagged it to our engineering team and will provide an update as soon as possible. We apologize for the inconvenience and thank you for your patience. ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [October 31, 2024, 10:36am UTC](https://community.thunkable.com/t/app-fail-to-publish-to-appstore/3287707/11 "2024-10-31T10:36:12Z")
Hi @ditptraining001 It’s most likely some temporary issue. Could you please attempt to Publish iOS again? ---
**Author:** ![ditptraining001](https://avatars.discourse-cdn.com/v4/letter/d/e480ec/32.png) [@ditptraining001](https://community.thunkable.com/u/ditptraining001)\ **Post date:** [November 8, 2024, 6:58pm UTC](https://community.thunkable.com/t/app-fail-to-publish-to-appstore/3287707/12 "2024-11-08T18:58:37Z")
My app was not submitted to App Store Connect ( app 691cd92a-1701-4f91-8af7-d2faab0df0d0 ). The notice said I have to agree to the Developer’s condition, which I have agreed to it already before submission. Please check and reply this messgae as soon as possible. ---
**Author:** ![ditptraining001](https://avatars.discourse-cdn.com/v4/letter/d/e480ec/32.png) [@ditptraining001](https://community.thunkable.com/u/ditptraining001)\ **Post date:** [November 8, 2024, 6:59pm UTC](https://community.thunkable.com/t/app-fail-to-publish-to-appstore/3287707/13 "2024-11-08T18:59:42Z")
Mean “agreeing to the Developer program license agreement.” which I have done. ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 7:06pm UTC](https://community.thunkable.com/t/app-fail-to-publish-to-appstore/3287707/14 "2024-11-08T19:06:14Z")
Hi @ditptraining001 It might need some time after you accept it. Please try again in a few minutes. ---
**Author:** ![ditptraining001](https://avatars.discourse-cdn.com/v4/letter/d/e480ec/32.png) [@ditptraining001](https://community.thunkable.com/u/ditptraining001)\ **Post date:** [November 9, 2024, 8:04am UTC](https://community.thunkable.com/t/app-fail-to-publish-to-appstore/3287707/15 "2024-11-09T08:04:29Z")
**Again!** my app ( Reference ID: 5e9ad2a2-7346-40a4-9cb8-850beded6328) could not be submitted to App Store Connect for the same reason as yesterday ( I have to accept and agree with the Developer Program License Agreement) which I accepted and agreed more than 12 hours ago. Kindly look into deeper details as to why my App cannot be submitted. ---
**Author:** ![ditptraining001](https://avatars.discourse-cdn.com/v4/letter/d/e480ec/32.png) [@ditptraining001](https://community.thunkable.com/u/ditptraining001)\ **Post date:** [November 9, 2024, 1:57pm UTC](https://community.thunkable.com/t/app-fail-to-publish-to-appstore/3287707/16 "2024-11-09T13:57:29Z")
**Again!** my app ( Reference ID: 5e9ad2a2-7346-40a4-9cb8-850beded6328) could not be submitted to App Store Connect for the same reason as yesterday ( I have to accept and agree with the Developer Program License Agreement) which I accepted and agreed more than 12 hours ago. Kindly look into deeper details as to why my App cannot be submitted. ---
**Author:** ![ditptraining001](https://avatars.discourse-cdn.com/v4/letter/d/e480ec/32.png) [@ditptraining001](https://community.thunkable.com/u/ditptraining001)\ **Post date:** [November 9, 2024, 6:37pm UTC](https://community.thunkable.com/t/app-fail-to-publish-to-appstore/3287707/17 "2024-11-09T18:37:27Z")
I tried once again to publish my App and the same result display the rejection reason as ( I have to accept and agree with the Developer Program License Agreement). My current published App ref id is 8f805308-fc8b-4db4-8749-4df3f3786e88. My Acceptance of the Developer Licensing Agreement status is Accpted as per attached screenshot cropping. Please urgently identify or solve this problem for my submission, the sooner the better… ![accepting Licensing agrrement page.png](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/f/5/f57ea42a0f78870a69bf49fbe09f77a9d0589e7d.png) > **(attachments)** > > ![accepting Licensing agrrement page.png](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/f/5/f57ea42a0f78870a69bf49fbe09f77a9d0589e7d.png) ---
**Author:** ![ditptraining001](https://avatars.discourse-cdn.com/v4/letter/d/e480ec/32.png) [@ditptraining001](https://community.thunkable.com/u/ditptraining001)\ **Post date:** [November 10, 2024, 5:52pm UTC](https://community.thunkable.com/t/app-fail-to-publish-to-appstore/3287707/18 "2024-11-10T17:52:55Z")
Alright, I got the reason. In the App Store Connect fir page, it identifies that the Update is not complete as per the following notification. " ###### Developer Information Update In ProcessNote: Your developer information update is currently in process. Until it’s complete, the updated Program License Agreement may not go into effect.. " Therefore, we have to wait and please keep me informed the progress on my behalf and notify me of any update information. If possible. Thank you in advance. ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 11, 2024, 7:13pm UTC](https://community.thunkable.com/t/app-fail-to-publish-to-appstore/3287707/19 "2024-11-11T19:13:56Z")
Hello @ditptraining001 Thank you for sharing an update. It seems to be an issue with your Developer Agreement which is something related to the App Store and we don’t have access to it. ---
**Author:** ![ditptraining001](https://avatars.discourse-cdn.com/v4/letter/d/e480ec/32.png) [@ditptraining001](https://community.thunkable.com/u/ditptraining001)\ **Post date:** [November 17, 2024, 12:40pm UTC](https://community.thunkable.com/t/app-fail-to-publish-to-appstore/3287707/20 "2024-11-17T12:40:48Z")
I published to get the AAB of my App name :smartmedswu2023 for Android deployment. I should have gotton the AAB file from Thunkable, but not. I submitted this twice since 18 hours ago, but received nothing. Please check my issue and let me know your investigation. Thank [Next page](https://community.thunkable.com/t/app-fail-to-publish-to-appstore/3287707.md?page=2)