# App doesn't open on phone - white blank screen **URL:** \ **Category:** Issues / Bugs\ **Tags:** beginner\ **Created:** [April 7, 2023, 2:20am UTC](https://community.thunkable.com/t/app-doesnt-open-on-phone-white-blank-screen/2361896 "2023-04-07T02:20:24Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![carmen\_c](https://avatars.discourse-cdn.com/v4/letter/c/ecb155/32.png) [@carmen\_c](https://community.thunkable.com/u/carmen_c)\ **Post date:** [April 7, 2023, 2:20am UTC](https://community.thunkable.com/t/app-doesnt-open-on-phone-white-blank-screen/2361896/1 "2023-04-07T02:20:24Z")
Hello! I have been working on an app to help rock climbers climb better. It is about 43.5 MB in size and has 14 screens. When I share a link and try to open it on another phone that is not linked to my account, I get a white screen, and other times I get an error message saying “oops! the project you are looking for was either deleted or may not be public”. Its public and not deleted. Do you think its because I have too many screens? ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [April 7, 2023, 3:09am UTC](https://community.thunkable.com/t/app-doesnt-open-on-phone-white-blank-screen/2361896/2 "2023-04-07T03:09:11Z")
Can you share a link to the project? ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [April 7, 2023, 11:29am UTC](https://community.thunkable.com/t/app-doesnt-open-on-phone-white-blank-screen/2361896/3 "2023-04-07T11:29:06Z")
Hello @carmen_c ! Welcome to our community! Happy to help you resolve the issue. Could you please share the specific project URL with us so we can investigate it further? You could copy it from the top of your browser. ![](https://downloads.intercomcdn.com/i/o/691216407/7d6ee1b6fafacc872a332238/image.png) This way we could find the best solution for you. ---
**Author:** ![carmen\_c](https://avatars.discourse-cdn.com/v4/letter/c/ecb155/32.png) [@carmen\_c](https://community.thunkable.com/u/carmen_c)\ **Post date:** [April 7, 2023, 4:37pm UTC](https://community.thunkable.com/t/app-doesnt-open-on-phone-white-blank-screen/2361896/4 "2023-04-07T16:37:58Z")
thank you so much! here is the link [Thunkable](https://x.thunkable.com/projects/640552be48957467f684fe6e/ac861562-790f-4dc0-8b0e-a672f64139c4/designer) let me know if it didn’t work! THANK YOU! ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [April 7, 2023, 6:27pm UTC](https://community.thunkable.com/t/app-doesnt-open-on-phone-white-blank-screen/2361896/5 "2023-04-07T18:27:06Z")
When I Live Test your project on my iPhone 13 Pro, it previews just fine. ---
**Author:** ![carmen\_c](https://avatars.discourse-cdn.com/v4/letter/c/ecb155/32.png) [@carmen\_c](https://community.thunkable.com/u/carmen_c)\ **Post date:** [April 7, 2023, 7:03pm UTC](https://community.thunkable.com/t/app-doesnt-open-on-phone-white-blank-screen/2361896/6 "2023-04-07T19:03:32Z")
thats so strange. I tested it on 3 phones - 2 were not mine, and they didn’t work. let me try again. but thank you so much for testing! ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [April 7, 2023, 7:34pm UTC](https://community.thunkable.com/t/app-doesnt-open-on-phone-white-blank-screen/2361896/7 "2023-04-07T19:34:09Z")
This is interesting… when I Live Test it after remixing it, it works fine, which is technically a different project at that point. But if I just Live Test the link you provided, I get just a blank white screen! ---
**Author:** ![carmen\_c](https://avatars.discourse-cdn.com/v4/letter/c/ecb155/32.png) [@carmen\_c](https://community.thunkable.com/u/carmen_c)\ **Post date:** [April 7, 2023, 7:53pm UTC](https://community.thunkable.com/t/app-doesnt-open-on-phone-white-blank-screen/2361896/8 "2023-04-07T19:53:55Z")
YES! so when I share the “share project” link with a friend, they only get a blank screen. and then one phone gets the error message that the project has been deleted or is not public. ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [April 10, 2023, 5:33pm UTC](https://community.thunkable.com/t/app-doesnt-open-on-phone-white-blank-screen/2361896/9 "2023-04-10T17:33:18Z")
@carmen_c is weird, I was able to live test the original project. Did your friends check into their projects for your project? ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 1:34pm UTC](https://community.thunkable.com/t/app-doesnt-open-on-phone-white-blank-screen/2361896/10 "2024-11-08T13:34:02Z")