# App crashed while doing live test..please help

**URL:** <https://community.thunkable.com/t/app-crashed-while-doing-live-test-please-help/1496172>\
**Category:** Questions about Thunkable X\
**Created:** [September 9, 2021, 9:20am UTC](https://community.thunkable.com/t/app-crashed-while-doing-live-test-please-help/1496172 "2021-09-09T09:20:27Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![sumeshoouh](https://avatars.discourse-cdn.com/v4/letter/s/13edae/32.png) [@sumeshoouh](https://community.thunkable.com/u/sumeshoouh)\
**Post date:** [September 9, 2021, 9:20am UTC](https://community.thunkable.com/t/app-crashed-while-doing-live-test-please-help/1496172/1 "2021-09-09T09:20:27Z")

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while i was testing my app on mobile using thunkable live-test , my app crashed…  
an error is appearing…

it was working good earlier…i made some changes in two screens…but even after skipping those screens, its crashing…  
is there some way to find out what went wrong?

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/7/2/728118512200686c40882143f55aabc2f6df0178.jpeg)

\*\*UPDATE1 \*\*: just saw another user saying some app which he remixed also crashed…  
so is this some server issue?..  
or may be i was doing something wrong…?  
@wei @domhnallohanlon

**UPDATE 2** : issue is solved now

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**Author:** ![sumeshoouh](https://avatars.discourse-cdn.com/v4/letter/s/13edae/32.png) [@sumeshoouh](https://community.thunkable.com/u/sumeshoouh)\
**Post date:** [September 9, 2021, 9:30am UTC](https://community.thunkable.com/t/app-crashed-while-doing-live-test-please-help/1496172/2 "2021-09-09T09:30:07Z")

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just saw another user saying some app which he remixed also crashed…  
so is this some server issue?..  
or may be i was doing something wrong…?  
@wei @domhnallohanlon

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**Author:** ![Balanced\_Kitchen](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@Balanced\_Kitchen](https://community.thunkable.com/u/Balanced_Kitchen)\
**Post date:** [September 9, 2021, 9:40am UTC](https://community.thunkable.com/t/app-crashed-while-doing-live-test-please-help/1496172/3 "2021-09-09T09:40:35Z")

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> [@Events Not Working](https://community.thunkable.com/t/button-not-pressing/1495834):
>
> Hi thunkable team. This has been a major issue for me since the past ½ hour or so. When i live preview using either my computer or phone and click on button, nothing happens and i can see only button pressed on the console. Though in the blocks section i have navigate to another screen block. Is this happening only for me or is it for everyone. I am not able to test any of my apps. NOTE :- The live preview doesnt work while this [image] button on the projects page makes the project work. I …

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**Author:** ![soulchc](https://avatars.discourse-cdn.com/v4/letter/s/e19b73/32.png) [@soulchc](https://community.thunkable.com/u/soulchc)\
**Post date:** [September 9, 2021, 9:57am UTC](https://community.thunkable.com/t/app-crashed-while-doing-live-test-please-help/1496172/4 "2021-09-09T09:57:08Z")

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Today me too！Critical Error Occured！  
The error message is also “com.facebook…”.  
And then any button of the project can’t be deleted ！

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**Author:** ![namitnagar](https://avatars.discourse-cdn.com/v4/letter/n/a183cd/32.png) [@namitnagar](https://community.thunkable.com/u/namitnagar)\
**Post date:** [September 9, 2021, 10:34am UTC](https://community.thunkable.com/t/app-crashed-while-doing-live-test-please-help/1496172/5 "2021-09-09T10:34:05Z")

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Same here

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**Author:** ![gobassky](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/gobassky/32/77019_2.png) [@gobassky](https://community.thunkable.com/u/gobassky)\
**Post date:** [September 9, 2021, 12:00pm UTC](https://community.thunkable.com/t/app-crashed-while-doing-live-test-please-help/1496172/6 "2021-09-09T12:00:53Z")

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Same here. I came to realise, app containing Web\_APIs will crash upon testing. Must have been the updates. My apps were working the day before

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**Author:** ![parna.mehtac](https://avatars.discourse-cdn.com/v4/letter/p/3be4f8/32.png) [@parna.mehtac](https://community.thunkable.com/u/parna.mehtac)\
**Post date:** [September 10, 2021, 6:38am UTC](https://community.thunkable.com/t/app-crashed-while-doing-live-test-please-help/1496172/7 "2021-09-10T06:38:00Z")

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My Apps are crashing too same error mentioned by original author of post. No apparent reason. Any new updates of Thunkable causing this?

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**Author:** ![sumeshoouh](https://avatars.discourse-cdn.com/v4/letter/s/13edae/32.png) [@sumeshoouh](https://community.thunkable.com/u/sumeshoouh)\
**Post date:** [September 10, 2021, 1:23pm UTC](https://community.thunkable.com/t/app-crashed-while-doing-live-test-please-help/1496172/8 "2021-09-10T13:23:37Z")

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ok, i found out when the crash occurrs spending few hours and by replaying everything i did one by one… it seems to be the collapse-cleanup feature…

the app is working first…  
an then i **collapsed** all my blocks in all screens…and clicked **cleanup** -blocks…  
its after that when i visit one screen app crashes…  
seems to be a problem with **collapse** -blocks or **cleanup** -blocks feature…  
@wei @domhnallohanlon

is the order of blocks from top to bottom of any significance?..

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**Author:** ![gobassky](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/gobassky/32/77019_2.png) [@gobassky](https://community.thunkable.com/u/gobassky)\
**Post date:** [September 10, 2021, 1:40pm UTC](https://community.thunkable.com/t/app-crashed-while-doing-live-test-please-help/1496172/9 "2021-09-10T13:40:22Z")

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It seems the crash have very broad reasons. Buttons, Invisible blocks, Web\_API, and now clean-up blocks… what else.?

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**Author:** ![lukas.gruber13855](https://avatars.discourse-cdn.com/v4/letter/l/ad7895/32.png) [@lukas.gruber13855](https://community.thunkable.com/u/lukas.gruber13855)\
**Post date:** [September 10, 2021, 2:12pm UTC](https://community.thunkable.com/t/app-crashed-while-doing-live-test-please-help/1496172/10 "2021-09-10T14:12:33Z")

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Cannot do any live tests either, same error details. I’m on android and the app is the latest version.

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**Author:** ![gobassky](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/gobassky/32/77019_2.png) [@gobassky](https://community.thunkable.com/u/gobassky)\
**Post date:** [September 10, 2021, 3:32pm UTC](https://community.thunkable.com/t/app-crashed-while-doing-live-test-please-help/1496172/11 "2021-09-10T15:32:20Z")

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Last heard from Jane, the Thunkable Team is on it. Let’s give them some time and hope it all turns out well.

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**Author:** ![martint](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/martint/32/96689_2.png) [@martint](https://community.thunkable.com/u/martint)\
**Post date:** [September 10, 2021, 4:33pm UTC](https://community.thunkable.com/t/app-crashed-while-doing-live-test-please-help/1496172/12 "2021-09-10T16:33:23Z")

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> [@Events Not Working](https://community.thunkable.com/t/events-not-working/1495834/70):
>
> For the people experienced Android crash, can you try this apk? [https://x.thunkable.com/deployment/app-release.apk](https://x.thunkable.com/deployment/app-release.apk) Thanks, Wei

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**Author:** ![sumeshoouh](https://avatars.discourse-cdn.com/v4/letter/s/13edae/32.png) [@sumeshoouh](https://community.thunkable.com/u/sumeshoouh)\
**Post date:** [September 11, 2021, 12:21am UTC](https://community.thunkable.com/t/app-crashed-while-doing-live-test-please-help/1496172/13 "2021-09-11T00:21:12Z")

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the issue is solved now…  
thanks @martint@wei @Balanced_Kitchen @soulchc @namitnagar @gobassky @parna.mehtac @lukas.gruber13855

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 1:16pm UTC](https://community.thunkable.com/t/app-crashed-while-doing-live-test-please-help/1496172/14 "2024-11-08T13:16:54Z")

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