# App crash on ipad and also on some android phone **URL:** \ **Category:** Questions about Thunkable X\ **Tags:** beginner, bugs, crash\ **Created:** [August 7, 2020, 1:23pm UTC](https://community.thunkable.com/t/app-crash-on-ipad-and-also-on-some-android-phone/726142 "2020-08-07T13:23:08Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![mattia.guariglia](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@mattia.guariglia](https://community.thunkable.com/u/mattia.guariglia)\ **Post date:** [August 7, 2020, 1:23pm UTC](https://community.thunkable.com/t/app-crash-on-ipad-and-also-on-some-android-phone/726142/1 "2020-08-07T13:23:08Z")
Hi, I have a big problem, I sent the app to apple and they replied like this ### Guideline 2.1 - Performance - App Completeness We discovered one or more bugs in your app when reviewed on iPad and iPhone running iOS 13.6 on Wi-Fi. App stalls after launch. **Next Steps** To resolve this issue, please run your app on a device to identify any issues, then revise and resubmit your app for review. If we misunderstood the intended behavior of your app, please reply to this message in Resolution Center to provide information on how these features were intended to work. For **new** apps, uninstall all previous versions of your app from a device, then install and follow the steps to reproduce the issue. For **updates** , install the new version as an update to the previous version, then follow the steps to reproduce the issue. also the app crashes on android 8.0 on s7edge Please help me i will send link to my projcet in private ---
**Author:** ![eko.devs.apploroceo](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/eko.devs.apploroceo/32/93147_2.png) [@eko.devs.apploroceo](https://community.thunkable.com/u/eko.devs.apploroceo)\ **Post date:** [August 7, 2020, 2:40pm UTC](https://community.thunkable.com/t/app-crash-on-ipad-and-also-on-some-android-phone/726142/2 "2020-08-07T14:40:40Z")
same ononeplus6t and iphone se i think some places make mistakes variables , conditions , etc i will try send me the link ---
**Author:** ![trawellit](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/trawellit/32/66464_2.png) [@trawellit](https://community.thunkable.com/u/trawellit)\ **Post date:** [August 19, 2020, 11:09am UTC](https://community.thunkable.com/t/app-crash-on-ipad-and-also-on-some-android-phone/726142/3 "2020-08-19T11:09:11Z")
same problem. Did you find any solution? ---
**Author:** ![aliencaocao](https://avatars.discourse-cdn.com/v4/letter/a/b782af/32.png) [@aliencaocao](https://community.thunkable.com/u/aliencaocao)\ **Post date:** [August 19, 2020, 4:14pm UTC](https://community.thunkable.com/t/app-crash-on-ipad-and-also-on-some-android-phone/726142/4 "2020-08-19T16:14:47Z")
Same issue here. Just started happening on iphones that have my app installed. The user did made no changes to the system and phone, and the app was working perfectly until 2 days ago they started randomly crashing. ---
**Author:** ![eko.devs.apploroceo](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/eko.devs.apploroceo/32/93147_2.png) [@eko.devs.apploroceo](https://community.thunkable.com/u/eko.devs.apploroceo)\ **Post date:** [August 31, 2020, 6:50am UTC](https://community.thunkable.com/t/app-crash-on-ipad-and-also-on-some-android-phone/726142/5 "2020-08-31T06:50:57Z")
same well thunkable doesnt support android too much ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 12:24pm UTC](https://community.thunkable.com/t/app-crash-on-ipad-and-also-on-some-android-phone/726142/6 "2024-11-08T12:24:21Z")