# Animations always get bug

**URL:** <https://community.thunkable.com/t/animations-always-get-bug/160684>\
**Category:** Questions about Thunkable X\
**Created:** [July 29, 2019, 2:13pm UTC](https://community.thunkable.com/t/animations-always-get-bug/160684 "2019-07-29T14:13:03Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![BlueWhaleYT](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/bluewhaleyt/32/28437_2.png) [@BlueWhaleYT](https://community.thunkable.com/u/BlueWhaleYT)\
**Post date:** [July 29, 2019, 2:13pm UTC](https://community.thunkable.com/t/animations-always-get-bug/160684/1 "2019-07-29T14:13:03Z")

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Hi there,  
I want the thunkable developer quick to fix this issue. When I drag the animation and import into it. That’s showing white background immediately. Even I refresh the Thunkable. That’s stills white screen. Sometimes it will be get great soon, sometimes wait about 1 hr still occurring.  
This component is good, but if existing this bug. It will let the people perplex.  
Thanks.

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**Author:** ![BlueWhaleYT](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/bluewhaleyt/32/28437_2.png) [@BlueWhaleYT](https://community.thunkable.com/u/BlueWhaleYT)\
**Post date:** [July 29, 2019, 2:16pm UTC](https://community.thunkable.com/t/animations-always-get-bug/160684/2 "2019-07-29T14:16:47Z")

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For example this sample, [https://x.thunkable.com/projects/5d3ed1a349cd9e12cb4f19a6/b0af1bd8-a30e-4a39-9645-bb66eca22b44/designer](https://x.thunkable.com/projects/5d3ed1a349cd9e12cb4f19a6/b0af1bd8-a30e-4a39-9645-bb66eca22b44/designer) . If you click the animation. That’s white screen suddenly.  
The problem coming, I cannot move out or delete that component. …

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**Author:** ![Kyle\_Williams](https://avatars.discourse-cdn.com/v4/letter/k/b2d939/32.png) [@Kyle\_Williams](https://community.thunkable.com/u/Kyle_Williams)\
**Post date:** [July 29, 2019, 4:14pm UTC](https://community.thunkable.com/t/animations-always-get-bug/160684/3 "2019-07-29T16:14:13Z")

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I had the same issue and was able to resolve it by doing this:

> [@Blank page when trying to access one of my screens in Thunkable editor](http://community.thunkable.com/t/blank-page-when-trying-to-access-one-of-my-screens-in-thunkable-editor/133340/2):
>
> I was able to resolve this. It had to do with me trying to delete a .json file that was still in use by an Animation element. The element I tried to delete was still showing up in the project files and I could not delete it, so I instead renamed that file using the edit button, then uploaded a new element and gave it the same name as the old one. Now everything is working as expected! Leaving this post up in case anyone else encounters the issue.

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**Author:** ![BlueWhaleYT](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/bluewhaleyt/32/28437_2.png) [@BlueWhaleYT](https://community.thunkable.com/u/BlueWhaleYT)\
**Post date:** [July 30, 2019, 3:08am UTC](https://community.thunkable.com/t/animations-always-get-bug/160684/4 "2019-07-30T03:08:32Z")

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But how I edit that,when I click the Animation bar ( drawer ) that occurring.

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**Author:** ![jane](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jane/32/27575_2.png) [@jane](https://community.thunkable.com/u/jane)\
**Post date:** [July 30, 2019, 1:24pm UTC](https://community.thunkable.com/t/animations-always-get-bug/160684/5 "2019-07-30T13:24:59Z")

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Hi BlueWhaleYT,

We’ll get the JSON files removed from your app so that you can access it again.

A member of the team will reply here when this is taken care of.

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**Author:** ![BlueWhaleYT](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/bluewhaleyt/32/28437_2.png) [@BlueWhaleYT](https://community.thunkable.com/u/BlueWhaleYT)\
**Post date:** [July 30, 2019, 1:27pm UTC](https://community.thunkable.com/t/animations-always-get-bug/160684/6 "2019-07-30T13:27:19Z")

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What problem resulting in occur this problem ?

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**Author:** ![Mark](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/mark/32/18133_2.png) [@Mark](https://community.thunkable.com/u/Mark)\
**Post date:** [July 30, 2019, 4:21pm UTC](https://community.thunkable.com/t/animations-always-get-bug/160684/8 "2019-07-30T16:21:02Z")

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@BlueWhaleYT, It appears that you deleted your project before we had a chance to delete the JSON files that caused the problem. Is that correct?

-Mark

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**Author:** ![BlueWhaleYT](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/bluewhaleyt/32/28437_2.png) [@BlueWhaleYT](https://community.thunkable.com/u/BlueWhaleYT)\
**Post date:** [July 31, 2019, 2:04am UTC](https://community.thunkable.com/t/animations-always-get-bug/160684/9 "2019-07-31T02:04:14Z")

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The developer have a way to take a look at every player project without link? As you said have a chance to remove the .json file.

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 12:12pm UTC](https://community.thunkable.com/t/animations-always-get-bug/160684/10 "2024-11-08T12:12:02Z")

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