# All my thunkable projects disappeared

**URL:** <https://community.thunkable.com/t/all-my-thunkable-projects-disappeared/1329379>\
**Category:** Questions about Thunkable X\
**Tags:** offtopic\
**Created:** [June 7, 2021, 2:11am UTC](https://community.thunkable.com/t/all-my-thunkable-projects-disappeared/1329379 "2021-06-07T02:11:31Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![sohan.s](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/sohan.s/32/99887_2.png) [@sohan.s](https://community.thunkable.com/u/sohan.s)\
**Post date:** [June 7, 2021, 2:11am UTC](https://community.thunkable.com/t/all-my-thunkable-projects-disappeared/1329379/1 "2021-06-07T02:11:31Z")

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Help! My projects disappeared from my account after getting logged out after the 30 days thing and there is no more projects! I also have pro and that disappeared as well

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**Author:** ![catsarisky](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/catsarisky/32/100661_2.png) [@catsarisky](https://community.thunkable.com/u/catsarisky)\
**Post date:** [June 7, 2021, 2:27am UTC](https://community.thunkable.com/t/all-my-thunkable-projects-disappeared/1329379/2 "2021-06-07T02:27:20Z")

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I think you’re going to need help from [@Thunkable\_Staff](https://community.thunkable.com/groups/thunkable_staff) on that one, not just the forum members. But you might want to confirm that you are definitely logged into the right account. You didn’t accidentally create a second one, did you?

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**Author:** ![sohan.s](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/sohan.s/32/99887_2.png) [@sohan.s](https://community.thunkable.com/u/sohan.s)\
**Post date:** [June 7, 2021, 2:28am UTC](https://community.thunkable.com/t/all-my-thunkable-projects-disappeared/1329379/3 "2021-06-07T02:28:29Z")

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I did not,I logged into the same account using the same email and i will contact thunkable staff thanks!

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**Author:** ![human](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/human/32/101416_2.png) [@human](https://community.thunkable.com/u/human)\
**Post date:** [June 7, 2021, 3:27pm UTC](https://community.thunkable.com/t/all-my-thunkable-projects-disappeared/1329379/4 "2021-06-07T15:27:48Z")

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> [@sohan.s](#):
>
> after the 30 days thing

What do you mean by this?

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**Author:** ![sohan.s](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/sohan.s/32/99887_2.png) [@sohan.s](https://community.thunkable.com/u/sohan.s)\
**Post date:** [June 7, 2021, 3:30pm UTC](https://community.thunkable.com/t/all-my-thunkable-projects-disappeared/1329379/5 "2021-06-07T15:30:09Z")

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By the 30 days thing i mean thunkable automatically logs me out after signing in.

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**Author:** ![human](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/human/32/101416_2.png) [@human](https://community.thunkable.com/u/human)\
**Post date:** [June 7, 2021, 3:31pm UTC](https://community.thunkable.com/t/all-my-thunkable-projects-disappeared/1329379/6 "2021-06-07T15:31:02Z")

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So if you do not access your Thunkable projects for 30 days, it logs you out?

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**Author:** ![sohan.s](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/sohan.s/32/99887_2.png) [@sohan.s](https://community.thunkable.com/u/sohan.s)\
**Post date:** [June 7, 2021, 3:33pm UTC](https://community.thunkable.com/t/all-my-thunkable-projects-disappeared/1329379/7 "2021-06-07T15:33:10Z")

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not that but even if I access it it logs me out and I sign in using email and the email they send me says

Click the link below to sign in to Thunkable with your email address. To keep your account secure, this link will expire in 5 minutes. Once you sign in, we will keep you signed in for the next 30 days, and the link expires.

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**Author:** ![human](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/human/32/101416_2.png) [@human](https://community.thunkable.com/u/human)\
**Post date:** [June 7, 2021, 3:43pm UTC](https://community.thunkable.com/t/all-my-thunkable-projects-disappeared/1329379/8 "2021-06-07T15:43:41Z")

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I agree with catsarisky; you will have to contact [@Thunkable\_Staff](https://community.thunkable.com/groups/thunkable_staff) to recover what you lost.

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**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\
**Post date:** [June 7, 2021, 5:12pm UTC](https://community.thunkable.com/t/all-my-thunkable-projects-disappeared/1329379/9 "2021-06-07T17:12:34Z")

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If you access Thunkable using email address other than Google then you will have to request access every month.

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**Author:** ![human](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/human/32/101416_2.png) [@human](https://community.thunkable.com/u/human)\
**Post date:** [June 7, 2021, 5:21pm UTC](https://community.thunkable.com/t/all-my-thunkable-projects-disappeared/1329379/10 "2021-06-07T17:21:13Z")

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That’s something new. I created an account using Google, so I didn’t know.

No wonder you’re a Power Thunker! You’re always helping others.

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**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\
**Post date:** [June 7, 2021, 5:22pm UTC](https://community.thunkable.com/t/all-my-thunkable-projects-disappeared/1329379/11 "2021-06-07T17:22:49Z")

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😇

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**Author:** ![sohan.s](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/sohan.s/32/99887_2.png) [@sohan.s](https://community.thunkable.com/u/sohan.s)\
**Post date:** [June 7, 2021, 11:57pm UTC](https://community.thunkable.com/t/all-my-thunkable-projects-disappeared/1329379/12 "2021-06-07T23:57:00Z")

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Well,it never happened before. When i get logged out after 30 days it always sends me a link and every thing is normal like before but this time it deleted everthing.

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**Author:** ![sohan.s](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/sohan.s/32/99887_2.png) [@sohan.s](https://community.thunkable.com/u/sohan.s)\
**Post date:** [June 8, 2021, 12:03am UTC](https://community.thunkable.com/t/all-my-thunkable-projects-disappeared/1329379/13 "2021-06-08T00:03:39Z")

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I solved it!I just had to put the first letter in the email address in capital and it worked and this is advice to anyone who has this problem in the future and thanks people who posted above to try to help me.

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**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\
**Post date:** [June 8, 2021, 1:24am UTC](https://community.thunkable.com/t/all-my-thunkable-projects-disappeared/1329379/14 "2021-06-08T01:24:33Z")

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That’s odd. Email addresses aren’t typically case-sensitive. But glad you found a solution!

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 1:20pm UTC](https://community.thunkable.com/t/all-my-thunkable-projects-disappeared/1329379/15 "2024-11-08T13:20:25Z")

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