# Admob error not listed in troubleshooting guide

**URL:** <https://community.thunkable.com/t/admob-error-not-listed-in-troubleshooting-guide/903244>\
**Category:** Questions about Thunkable X\
**Created:** [October 15, 2020, 6:03am UTC](https://community.thunkable.com/t/admob-error-not-listed-in-troubleshooting-guide/903244 "2020-10-15T06:03:08Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![exploriverse.com](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/exploriverse.com/32/77609_2.png) [@exploriverse.com](https://community.thunkable.com/u/exploriverse.com)\
**Post date:** [October 15, 2020, 6:03am UTC](https://community.thunkable.com/t/admob-error-not-listed-in-troubleshooting-guide/903244/1 "2020-10-15T06:03:08Z")

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For some reason my Admob reward video is not playing on first tap. It will play on second tap. Why is this?

I went through the troubleshooting guide and showing the error this is what it says.

“Error: An ad is already being requested, await the previous promise.”

The Ad Unit has been setup for some time.

 ![IMG_7907](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/2/c/2cf34647080b471fc8bf220d09e1f7e83ecd3750.png)

Admob

 ![Screen Shot 2020-10-14 at 11.02.06 PM](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/a/5/a5784cfee5f5ae1df5a5e4c8dca93dc491760ba8.png)

Blocks

 ![Screen Shot 2020-10-14 at 10.55.43 PM](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/f/9/f9d060a7b6546baa7ba52d9a446d7109c795f829.png)

I have a similar approach in another thunkable project and it works fine.

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<div class="post-metadata">

**Author:** ![exploriverse.com](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/exploriverse.com/32/77609_2.png) [@exploriverse.com](https://community.thunkable.com/u/exploriverse.com)\
**Post date:** [October 15, 2020, 2:53pm UTC](https://community.thunkable.com/t/admob-error-not-listed-in-troubleshooting-guide/903244/2 "2020-10-15T14:53:04Z")

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@domhnallohanlon  
If I keep pressing the button that triggers the Admob ShowAd this error is starting to show up.

More info on why ShowAd is not responding would be helpful, as not sure I can include it in my app if it will continue to not respond.

 ![IMG_7908](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/a/d/ad154379434b57ad29bc0acc7ba581e48c7bc9a0.png)

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**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\
**Post date:** [October 16, 2020, 4:52pm UTC](https://community.thunkable.com/t/admob-error-not-listed-in-troubleshooting-guide/903244/3 "2020-10-16T16:52:34Z")

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It looks like you’re (trying to) show ads while testing?

You should absolutely **not** be doing this.

Please use the test mode instead, or you will end up getting your account suspended.

Additionally, you not following the correct implementation guidelines for Rewarded videos.

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<div class="post-metadata">

**Author:** ![exploriverse.com](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/exploriverse.com/32/77609_2.png) [@exploriverse.com](https://community.thunkable.com/u/exploriverse.com)\
**Post date:** [October 17, 2020, 1:40am UTC](https://community.thunkable.com/t/admob-error-not-listed-in-troubleshooting-guide/903244/4 "2020-10-17T01:40:40Z")

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@domhnallohanlon thank you for the response, I’ll make sure test mode is on.

Can you point me to those guidelines for Reward videos? All I could find is this documentation and I have used the same admob blocks. [https://docs.thunkable.com/admob#rewarded-video-ad](https://docs.thunkable.com/admob#rewarded-video-ad)

 ![Screen Shot 2020-10-16 at 6.37.45 PM](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/3/9/39076f6c4e76473cf79c8bbfa29851a1ebbf82ef.png)

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 12:22pm UTC](https://community.thunkable.com/t/admob-error-not-listed-in-troubleshooting-guide/903244/5 "2024-11-08T12:22:03Z")

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