# Action Required: Your app is not compliant with Google Play Policies

**URL:** <https://community.thunkable.com/t/action-required-your-app-is-not-compliant-with-google-play-policies/2203400>\
**Category:** Questions about Thunkable X\
**Created:** [January 3, 2023, 9:31pm UTC](https://community.thunkable.com/t/action-required-your-app-is-not-compliant-with-google-play-policies/2203400 "2023-01-03T21:31:52Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![similar2similar](https://avatars.discourse-cdn.com/v4/letter/s/a4c791/32.png) [@similar2similar](https://community.thunkable.com/u/similar2similar)\
**Post date:** [January 3, 2023, 9:31pm UTC](https://community.thunkable.com/t/action-required-your-app-is-not-compliant-with-google-play-policies/2203400/1 "2023-01-03T21:31:52Z")

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I got this alert from Google Play:

 ![CapturaApp1](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/1/7/174496885f9200e22930cba664c1e6db1a619e45.png)  
 ![CapturaApp2](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/1/9/197245210d34bc7e044bff5784fef25f433f7488.png)  
 ![CapturaApp3](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/8/0/80311a9126e0cf9963d76196c788e7a31f94a5d5.png)

and I can’t understand why, because my App only teaches, and it doesn’t collect any information… They talk about SDKs… Is this something common in here?

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**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\
**Post date:** [January 3, 2023, 9:50pm UTC](https://community.thunkable.com/t/action-required-your-app-is-not-compliant-with-google-play-policies/2203400/2 "2023-01-03T21:50:25Z")

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> [@similar2similar](#):
>
> and I can’t understand why, because my App only teaches, and it doesn’t collect any information… They talk about SDKs… Is this something common in here?

Does your app use data sources? Cloudinary? Firebase? Is it possible that you added something like that before and then removed it?

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**Author:** ![similar2similar](https://avatars.discourse-cdn.com/v4/letter/s/a4c791/32.png) [@similar2similar](https://community.thunkable.com/u/similar2similar)\
**Post date:** [January 3, 2023, 10:15pm UTC](https://community.thunkable.com/t/action-required-your-app-is-not-compliant-with-google-play-policies/2203400/3 "2023-01-03T22:15:35Z")

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@ tatiang  
Yes, I’m using Airtable, and I didn’t mention mthat in the Data Sources of my App, My bad… Could it be the cause of that alert from Google?  
Thanks

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**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\
**Post date:** [January 3, 2023, 10:25pm UTC](https://community.thunkable.com/t/action-required-your-app-is-not-compliant-with-google-play-policies/2203400/4 "2023-01-03T22:25:57Z")

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It might be. It definitely is “user data transmitted off device.”

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**Author:** ![martint](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/martint/32/96689_2.png) [@martint](https://community.thunkable.com/u/martint)\
**Post date:** [January 3, 2023, 11:56pm UTC](https://community.thunkable.com/t/action-required-your-app-is-not-compliant-with-google-play-policies/2203400/5 "2023-01-03T23:56:25Z")

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> [@Google play store](https://community.thunkable.com/t/google-play-store/2185596/2):
>
> It appears to be ‘Device ID’ at the bottom of the ‘Data Safety’ section. Just had to solve it on 3 of my apps, one of which stores all data on the device but still seems to require this. [DeviceID]

 ![DeviceID](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/8/f/8f2115683a2222e6bc1d21399e489b754de0cefe.jpeg)

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<div class="post-metadata">

**Author:** ![similar2similar](https://avatars.discourse-cdn.com/v4/letter/s/a4c791/32.png) [@similar2similar](https://community.thunkable.com/u/similar2similar)\
**Post date:** [January 4, 2023, 6:21pm UTC](https://community.thunkable.com/t/action-required-your-app-is-not-compliant-with-google-play-policies/2203400/6 "2023-01-04T18:21:02Z")

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@martint  
Ok. Thank you. I’ll have a look to this “Device ID” thing.

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**Author:** ![system](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/0/f/0f59f292712368bce16ff80133ae10de8a6f27e8.png) [@system](https://community.thunkable.com/u/system)\
**Post date:** [April 4, 2023, 6:21pm UTC](https://community.thunkable.com/t/action-required-your-app-is-not-compliant-with-google-play-policies/2203400/7 "2023-04-04T18:21:23Z")

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