# Access to firebase problems
**URL:** https://community.thunkable.com/t/access-to-firebase-problems/701296
**Category:** Questions about Thunkable X
**Tags:** firebase, livetest
**Created:** [July 25, 2020, 10:15am UTC](https://community.thunkable.com/t/access-to-firebase-problems/701296 "2020-07-25T10:15:59Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@andrea.miglia2020qa](https://community.thunkable.com/u/andrea.miglia2020qa)
#### Post date: [July 25, 2020, 10:15am UTC](https://community.thunkable.com/t/access-to-firebase-problems/701296/1 "2020-07-25T10:15:59Z")
Hi everyone, we’re building an app and, since yesterday, the new upgrade is causing us problems with the access to Firebase: if the node contains “@”, or “,” or both, it doesn’t work during the Live Test, the Preview and the WebApp, but it still works if I build the app and download it on my phone. On th other hand, if the node contains only letters or numbers, it always works perfectly.
I think this is not a problem of our App, because I noticed that other similar applications, older than ours, are having this problem these days.
I hope that someone could help us,
Thank you.
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### Author:  [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)
#### Post date: [July 25, 2020, 2:26pm UTC](https://community.thunkable.com/t/access-to-firebase-problems/701296/2 "2020-07-25T14:26:47Z")
Thanks @andrea.miglia2020qa, can you share a simple sample app with us there replicates this behaviour please?
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### Author:  [@andrea.miglia2020qa](https://community.thunkable.com/u/andrea.miglia2020qa)
#### Post date: [July 26, 2020, 10:32am UTC](https://community.thunkable.com/t/access-to-firebase-problems/701296/3 "2020-07-26T10:32:58Z")
if you want I can share the link of one of our projects which has this problem so you can see, but we have only private projects so I don’t know if you can see it.
Thank you again!
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### Author:  [@ioannis](https://community.thunkable.com/u/ioannis)
#### Post date: [November 8, 2024, 12:27pm UTC](https://community.thunkable.com/t/access-to-firebase-problems/701296/4 "2024-11-08T12:27:01Z")