# Issues / Bugs

**URL:** https://community.thunkable.com/c/thunkable/issues-bugs/79.md?page=5

[Latest](https://community.thunkable.com/latest.md) · [Categories](https://community.thunkable.com/categories.md) · [Tags](https://community.thunkable.com/tags.md)

**Page:** 6

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## [Thunkable Screen acting weird when I use keyboard](https://community.thunkable.com/t/thunkable-screen-acting-weird-when-i-use-keyboard/3790916)

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**Author:** [@krish05](https://community.thunkable.com/u/krish05)\
**Replies:** 3\
**Last updated:** [May 5, 2025, 8:00pm UTC](https://community.thunkable.com/t/thunkable-screen-acting-weird-when-i-use-keyboard/3790916 "2025-05-05T20:00:24Z")

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For some reason, whenever I use the keyboard in my APK download or in the Thunkable Live app, the components seem to bunch together at the top. This is really inconvenient for me as this isn’t what I really expect when I…

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## [Serious problems with the account and projects](https://community.thunkable.com/t/serious-problems-with-the-account-and-projects/3797352)

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**Author:** [@amina\_zhenis111ap2ke](https://community.thunkable.com/u/amina_zhenis111ap2ke)\
**Replies:** 0\
**Last updated:** [May 4, 2025, 5:04am UTC](https://community.thunkable.com/t/serious-problems-with-the-account-and-projects/3797352 "2025-05-04T05:04:23Z")

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Hello Thunkable Support Team, @ioannis @matt\_conroy I am writing to report a serious issue with my account. I have been using Thunkable with an active Builder subscription, which was set to expire on May 16, 2025. Howe…

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## [Layout not working properly](https://community.thunkable.com/t/layout-not-working-properly/3788460)

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**Author:** [@nsappdev](https://community.thunkable.com/u/nsappdev)\
**Replies:** 2\
**Last updated:** [May 3, 2025, 9:42pm UTC](https://community.thunkable.com/t/layout-not-working-properly/3788460 "2025-05-03T21:42:49Z")

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Hi, I set my layout component to take up the whole screen (375x667) but on my iPhone (app published on the app store/testflight), it doesnt take up the whole screen. the layout is a bit smaller in the y direction

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## [Google Android OAUTH setup](https://community.thunkable.com/t/google-android-oauth-setup/3791636)

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**Author:** [@nsappdev](https://community.thunkable.com/u/nsappdev)\
**Replies:** 0\
**Last updated:** [May 2, 2025, 4:01am UTC](https://community.thunkable.com/t/google-android-oauth-setup/3791636 "2025-05-02T04:01:02Z")

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Hi, for the Sha 1 fingerprint, which do I copy and paste into the text field on the oauth credentials page? The one below the App signing key certificate or the one below the Upload Key Certificate?

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## [Urgent Help Needed – Firebase & Airtable Disconnecting After Project is Copied (Thunkable Student Account)](https://community.thunkable.com/t/urgent-help-needed-firebase-airtable-disconnecting-after-project-is-copied-thunkable-student-account/3780474)

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**Author:** [@claudiaaradas](https://community.thunkable.com/u/claudiaaradas)\
**Replies:** 1\
**Last updated:** [April 29, 2025, 6:32pm UTC](https://community.thunkable.com/t/urgent-help-needed-firebase-airtable-disconnecting-after-project-is-copied-thunkable-student-account/3780474 "2025-04-29T18:32:59Z")

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Hi everyone, I’m using a Thunkable student account as part of an educational organization and have been experiencing several issues. The most urgent one at the moment is that I do not have the option to download an APK …

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## [\[SOLVED\] Firebase The supplied auth credential is incorrect, malformed or has expired. (auth/invalid-credential)](https://community.thunkable.com/t/solved-firebase-the-supplied-auth-credential-is-incorrect-malformed-or-has-expired-auth-invalid-credential/3763559)

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**Author:** [@claudiaaradas](https://community.thunkable.com/u/claudiaaradas)\
**Replies:** 2\
**Last updated:** [April 28, 2025, 5:33pm UTC](https://community.thunkable.com/t/solved-firebase-the-supplied-auth-credential-is-incorrect-malformed-or-has-expired-auth-invalid-credential/3763559 "2025-04-28T17:33:32Z")

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Hello everyone, I’m doing final tests for my app and running into a serious issue with authentication. When I try to sign up, I get this error: “Firebase: The supplied auth credential is incorrect, malformed or has ex…

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## [Hi there is some error in my code that i cant find](https://community.thunkable.com/t/hi-there-is-some-error-in-my-code-that-i-cant-find/3771522)

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**Author:** [@trudithblack134brxgy](https://community.thunkable.com/u/trudithblack134brxgy)\
**Replies:** 4\
**Last updated:** [April 26, 2025, 6:45pm UTC](https://community.thunkable.com/t/hi-there-is-some-error-in-my-code-that-i-cant-find/3771522 "2025-04-26T18:45:20Z")

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please help me find this error i have deadline till tomorrow im very new to thunkable please help

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## [I need help making my compass app](https://community.thunkable.com/t/i-need-help-making-my-compass-app/3711065)

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**Author:** [@himchong29c0gr6t](https://community.thunkable.com/u/himchong29c0gr6t)\
**Replies:** 5\
**Last updated:** [April 25, 2025, 3:18pm UTC](https://community.thunkable.com/t/i-need-help-making-my-compass-app/3711065 "2025-04-25T15:18:45Z")

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I am trying to make a compass app but there’s an issue. This is the link to my app: Thunkable When I try to live view it from my phone, it says “Something has gone wrong. Check your blocks and reset this page”, but I d…

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## ["Date Picker and Date Handling Issues in Thunkable – Major Limitation](https://community.thunkable.com/t/date-picker-and-date-handling-issues-in-thunkable-major-limitation/3769379)

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**Author:** [@balance4you9995wf3dl](https://community.thunkable.com/u/balance4you9995wf3dl)\
**Replies:** 0\
**Last updated:** [April 25, 2025, 8:35am UTC](https://community.thunkable.com/t/date-picker-and-date-handling-issues-in-thunkable-major-limitation/3769379 "2025-04-25T08:35:49Z")

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Hi Thunkable Team and Community, I’ve encountered a recurring and significant issue with Thunkable when it comes to handling dates, and it’s impacting multiple use cases in my app development. I’d like to share my exper…

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## [Group components issues. Bug report](https://community.thunkable.com/t/group-components-issues-bug-report/3767857)

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**Author:** [@rozkvittechnovation](https://community.thunkable.com/u/rozkvittechnovation)\
**Replies:** 0\
**Last updated:** [April 24, 2025, 4:34pm UTC](https://community.thunkable.com/t/group-components-issues-bug-report/3767857 "2025-04-24T16:34:06Z")

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Hey! Our team encountered the bug during project development. We’re using 5/5 screens (which are free), where the first one is registration screen and others are made with the help of “Navigation screens” (most of the sc…

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## [Google Sheets Employee Schedule](https://community.thunkable.com/t/google-sheets-employee-schedule/3761899)

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**Author:** [@lorenzo.j.orkfgjksa](https://community.thunkable.com/u/lorenzo.j.orkfgjksa)\
**Replies:** 0\
**Last updated:** [April 22, 2025, 5:04pm UTC](https://community.thunkable.com/t/google-sheets-employee-schedule/3761899 "2025-04-22T17:04:27Z")

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Hello guys, i wanted to create an employee schedule with google sheets i have already everything set up what i can’t do is, that only the user which is logged in can see his own schedule. How can i realize that can s…

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## [Need help with scrollable layouts](https://community.thunkable.com/t/need-help-with-scrollable-layouts/3758135)

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**Author:** [@himchong29c0gr6t](https://community.thunkable.com/u/himchong29c0gr6t)\
**Replies:** 0\
**Last updated:** [April 21, 2025, 9:29am UTC](https://community.thunkable.com/t/need-help-with-scrollable-layouts/3758135 "2025-04-21T09:29:33Z")

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I am trying to make a simple calculator app. This is the link: I have tried a long time to make the part that shows the equation scrollable, but some how I just cannot. I tried testing by putting in some long numbers b…

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## [Error with my blocks or what?](https://community.thunkable.com/t/error-with-my-blocks-or-what/3754791)

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**Author:** [@wakangariolanaig](https://community.thunkable.com/u/wakangariolanaig)\
**Replies:** 3\
**Last updated:** [April 20, 2025, 5:41am UTC](https://community.thunkable.com/t/error-with-my-blocks-or-what/3754791 "2025-04-20T05:41:58Z")

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## [How to clear cache when using Google Slides as Data Source?](https://community.thunkable.com/t/how-to-clear-cache-when-using-google-slides-as-data-source/3717365)

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**Author:** [@mbcodes451](https://community.thunkable.com/u/mbcodes451)\
**Replies:** 3\
**Last updated:** [April 18, 2025, 4:51am UTC](https://community.thunkable.com/t/how-to-clear-cache-when-using-google-slides-as-data-source/3717365 "2025-04-18T04:51:30Z")

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The above issue was filed 4 years ago. @ioannis has closed it without any resolution. Let me explain my issue. I have 2 screens, Scn1 and Scn2. In Scn1 I access information from row 1 - row 5 and write it to Label-1 -…

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## [ERR 665275 Crashing on Android and iOS](https://community.thunkable.com/t/err-665275-crashing-on-android-and-ios/3712781)

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**Author:** [@mdmakinson832lv27b](https://community.thunkable.com/u/mdmakinson832lv27b)\
**Replies:** 2\
**Last updated:** [April 4, 2025, 2:07pm UTC](https://community.thunkable.com/t/err-665275-crashing-on-android-and-ios/3712781 "2025-04-04T14:07:34Z")

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I am getting an error when testing my app on multiple devices. It is a splash screen saying that the app is unavailable. Error 665275. I have a paid student account. It is crashing on Android and iOS.

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## [Deleting a record using the Airtable API](https://community.thunkable.com/t/deleting-a-record-using-the-airtable-api/3707623)

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**Author:** [@nsappdev](https://community.thunkable.com/u/nsappdev)\
**Replies:** 1\
**Last updated:** [April 2, 2025, 8:16pm UTC](https://community.thunkable.com/t/deleting-a-record-using-the-airtable-api/3707623 "2025-04-02T20:16:20Z")

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Hi, I need to be able to delete a record (row) in Airtable using their API (not the built in Thunkable data source feature). This is what I have so far, but it isn’t working. I am not exactly sure what/how to do it. Can…

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## [\[SOLVED\] Unable to recieve data via BLE - send works fine](https://community.thunkable.com/t/solved-unable-to-recieve-data-via-ble-send-works-fine/3707328)

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**Author:** [@halinwtto10a](https://community.thunkable.com/u/halinwtto10a)\
**Replies:** 1\
**Last updated:** [April 2, 2025, 1:27am UTC](https://community.thunkable.com/t/solved-unable-to-recieve-data-via-ble-send-works-fine/3707328 "2025-04-02T01:27:01Z")

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Hi, I’m having trouble getting my app to display any data received via BLE in my app. I’ve only been able to get an error code if I use call – BLE1’s Receive String – in which case the error reads: Can’t read the charact…

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## [Newline block doesn't work](https://community.thunkable.com/t/newline-block-doesnt-work/3682605)

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**Author:** [@mudit.goel9p5xmx](https://community.thunkable.com/u/mudit.goel9p5xmx)\
**Replies:** 5\
**Last updated:** [March 31, 2025, 9:06pm UTC](https://community.thunkable.com/t/newline-block-doesnt-work/3682605 "2025-03-31T21:06:10Z")

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My code here lags out the entire screen and doesn’t work. The screen initially appears and then disappears. What can I do to add a new line?

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## [How to save the data in google sheet..?](https://community.thunkable.com/t/how-to-save-the-data-in-google-sheet/3703137)

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**Author:** [@akhilsivaganga915886](https://community.thunkable.com/u/akhilsivaganga915886)\
**Replies:** 3\
**Last updated:** [March 31, 2025, 1:47pm UTC](https://community.thunkable.com/t/how-to-save-the-data-in-google-sheet/3703137 "2025-03-31T13:47:07Z")

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This is my sheet I am unable to save the data in Google Sheets. My Date (Date\_input), Vehicle, and Driver (Dropdown) values are not being saved in the sheet.

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## [Firebase Warning and Thunkable Warning on Firebase issues](https://community.thunkable.com/t/firebase-warning-and-thunkable-warning-on-firebase-issues/3699911)

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**Author:** [@anandavardhana57zwwl](https://community.thunkable.com/u/anandavardhana57zwwl)\
**Replies:** 2\
**Last updated:** [March 30, 2025, 9:52pm UTC](https://community.thunkable.com/t/firebase-warning-and-thunkable-warning-on-firebase-issues/3699911 "2025-03-30T21:52:58Z")

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Hi, I am using the Login Template code offered by Thunkable. I created a Firebase project and connected it to Thunkable and all of it works without any issues. However here are the two Warnings/Messages which bugs me. M…

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## [When Stored variable initializes or changes block does not work](https://community.thunkable.com/t/when-stored-variable-initializes-or-changes-block-does-not-work/3700253)

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**Author:** [@mbcodes451](https://community.thunkable.com/u/mbcodes451)\
**Replies:** 2\
**Last updated:** [March 30, 2025, 1:27pm UTC](https://community.thunkable.com/t/when-stored-variable-initializes-or-changes-block-does-not-work/3700253 "2025-03-30T13:27:34Z")

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Hi Thunkable, We are a group of students working on Thunkable for the first time. Here is the link to my program. When the button is clicked we set elgh to true and then modify the value of abcd. I was expecting the “…

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## [Have this message when i try to test the app tru the thunkable app](https://community.thunkable.com/t/have-this-message-when-i-try-to-test-the-app-tru-the-thunkable-app/3697806)

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**Author:** [@fabianalvarezjobsfqs](https://community.thunkable.com/u/fabianalvarezjobsfqs)\
**Replies:** 4\
**Last updated:** [March 29, 2025, 6:09pm UTC](https://community.thunkable.com/t/have-this-message-when-i-try-to-test-the-app-tru-the-thunkable-app/3697806 "2025-03-29T18:09:15Z")

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" something has gone wrong, check your blocks and reset this page" i try reset and nothing.

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## [Initialize Stored Variable is not getting to null](https://community.thunkable.com/t/initialize-stored-variable-is-not-getting-to-null/3696705)

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**Author:** [@charankajed57wmx](https://community.thunkable.com/u/charankajed57wmx)\
**Replies:** 5\
**Last updated:** [March 29, 2025, 2:39am UTC](https://community.thunkable.com/t/initialize-stored-variable-is-not-getting-to-null/3696705 "2025-03-29T02:39:49Z")

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Hi Thunkable We are a group of students using Thunkable for the first time, working on a Technovation project. When we do “Initialize Stored Variable” the variable is not getting Initialized to null. I am getting FMudTg…

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## [\[SOLVED\] Figma Authentication Issue](https://community.thunkable.com/t/solved-figma-authentication-issue/3675726)

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**Author:** [@soniapopovicvrrsi4](https://community.thunkable.com/u/soniapopovicvrrsi4)\
**Replies:** 5\
**Last updated:** [March 28, 2025, 6:46pm UTC](https://community.thunkable.com/t/solved-figma-authentication-issue/3675726 "2025-03-28T18:46:27Z")

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Hi! I am trying to import figma designs in to my project but im running into issues with authentication. It takes me to figma site to authenticate but then when i click allow access it just shows me the following screen. …

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## [Email verification to acces via airtable](https://community.thunkable.com/t/email-verification-to-acces-via-airtable/3690998)

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**Author:** [@paulineabadie5461zs8](https://community.thunkable.com/u/paulineabadie5461zs8)\
**Replies:** 2\
**Last updated:** [March 27, 2025, 6:50pm UTC](https://community.thunkable.com/t/email-verification-to-acces-via-airtable/3690998 "2025-03-27T18:50:35Z")

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Hello !! first: sorry for my english (I’m a froggy) Second : i’m trying to create a limited acces to the application, because people need to pay to acces at the content. The application is part of a circle community, …

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## [Buttons not displaying properly on mobile device](https://community.thunkable.com/t/buttons-not-displaying-properly-on-mobile-device/3693559)

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**Author:** [@fabianalvarezjobsfqs](https://community.thunkable.com/u/fabianalvarezjobsfqs)\
**Replies:** 1\
**Last updated:** [March 27, 2025, 11:54am UTC](https://community.thunkable.com/t/buttons-not-displaying-properly-on-mobile-device/3693559 "2025-03-27T11:54:47Z")

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Hello, I’m currently testing my app on a mobile device, but the buttons don’t appear as they do in the Thunkable design preview. Some of them are either missing, misplaced, or not visible at all. I’ve tried adjusting s…

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## [WebViewer Communication Works in Thunkable Live but Fails in Compiled APK](https://community.thunkable.com/t/webviewer-communication-works-in-thunkable-live-but-fails-in-compiled-apk/3692219)

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**Author:** [@cuchii](https://community.thunkable.com/u/cuchii)\
**Replies:** 0\
**Last updated:** [March 26, 2025, 10:49pm UTC](https://community.thunkable.com/t/webviewer-communication-works-in-thunkable-live-but-fails-in-compiled-apk/3692219 "2025-03-26T22:49:40Z")

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Hello, I am developing a vacation management system that includes a calendar. The calendar is displayed in a WebViewer inside Thunkable, and it communicates with the app using the ThunkableWebviewerExtension. The proble…

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## [AI Generated project template hangs](https://community.thunkable.com/t/ai-generated-project-template-hangs/3678352)

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**Author:** [@anandavardhana57zwwl](https://community.thunkable.com/u/anandavardhana57zwwl)\
**Replies:** 2\
**Last updated:** [March 24, 2025, 10:47pm UTC](https://community.thunkable.com/t/ai-generated-project-template-hangs/3678352 "2025-03-24T22:47:09Z")

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HI Thunkable, I have a builder version and just now I saw this new feature “Try AI Template Generator” I tried it and built my project called MyFirstAIProj Thunkable. It just hangs. No error messages nothing. Please h…

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## [Undo Redo on MacOS Sequoia](https://community.thunkable.com/t/undo-redo-on-macos-sequoia/3661575)

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**Author:** [@motzet](https://community.thunkable.com/u/motzet)\
**Replies:** 1\
**Last updated:** [March 21, 2025, 2:27pm UTC](https://community.thunkable.com/t/undo-redo-on-macos-sequoia/3661575 "2025-03-21T14:27:45Z")

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Hi, The shortcut " ⌘ + Z " to undo an erased component seems to be no more working on MacOS Sequoia… Did anyone experiencing also this feature ?

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## [My app disappears with all blocks, all scenes, everything?](https://community.thunkable.com/t/my-app-disappears-with-all-blocks-all-scenes-everything/3670070)

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**Author:** [@perfectersc0hdqk](https://community.thunkable.com/u/perfectersc0hdqk)\
**Replies:** 0\
**Last updated:** [March 19, 2025, 7:41am UTC](https://community.thunkable.com/t/my-app-disappears-with-all-blocks-all-scenes-everything/3670070 "2025-03-19T07:41:12Z")

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Hi, I created my Thunkable account a month ago and started a project that I’ve been working on for the past few weeks. Today, I got logged out, and when I logged back in, my project was gone. Please help—I can’t find any…

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