# Issues / Bugs

**URL:** https://community.thunkable.com/c/thunkable/issues-bugs/79.md?page=4

[Latest](https://community.thunkable.com/latest.md) · [Categories](https://community.thunkable.com/categories.md) · [Tags](https://community.thunkable.com/tags.md)

**Page:** 5

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## [In App Purchase Setup](https://community.thunkable.com/t/in-app-purchase-setup/3955655)

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**Author:** [@rafael\_rcolombovp170](https://community.thunkable.com/u/rafael_rcolombovp170)\
**Replies:** 1\
**Last updated:** [June 30, 2025, 4:26pm UTC](https://community.thunkable.com/t/in-app-purchase-setup/3955655 "2025-06-30T16:26:19Z")

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Why do not appear for me the In App purchase module in desing screen, just in the blocks… i have the builder plan… could someone help me with that??

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## [Often getting an error message of "ERR-665275" test downloaded](https://community.thunkable.com/t/often-getting-an-error-message-of-err-665275-test-downloaded/3953005)

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**Author:** [@senthilkumaranms](https://community.thunkable.com/u/senthilkumaranms)\
**Replies:** 2\
**Last updated:** [June 28, 2025, 6:45pm UTC](https://community.thunkable.com/t/often-getting-an-error-message-of-err-665275-test-downloaded/3953005 "2025-06-28T18:45:27Z")

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I am getting the above mentioned while testing the app. please see attached screenshot. What is the reason? How to resolve this issue. it appears frequently.

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## [Beginner needs help designing login logic](https://community.thunkable.com/t/beginner-needs-help-designing-login-logic/3944835)

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**Author:** [@gavin.boyterah6ju4](https://community.thunkable.com/u/gavin.boyterah6ju4)\
**Replies:** 4\
**Last updated:** [June 25, 2025, 2:45pm UTC](https://community.thunkable.com/t/beginner-needs-help-designing-login-logic/3944835 "2025-06-25T14:45:07Z")

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Hi - this is my first time designing an app, and my first time using this forum - I couldn’t find a category for simply asking how to do things! I’m trying to code a login page and link it to a data table of app members …

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## [Cannot detach default 'id' from 'get row object' block - Stuck on Local DB Export!](https://community.thunkable.com/t/cannot-detach-default-id-from-get-row-object-block-stuck-on-local-db-export/3948249)

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**Author:** [@dnistor02ca6p](https://community.thunkable.com/u/dnistor02ca6p)\
**Replies:** 4\
**Last updated:** [June 25, 2025, 11:03am UTC](https://community.thunkable.com/t/cannot-detach-default-id-from-get-row-object-block-stuck-on-local-db-export/3948249 "2025-06-25T11:03:23Z")

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Hello Thunkable Community, I’m incredibly stuck and looking for any possible workaround to proceed with exporting data from my local database. The core issue: I am trying to retrieve all data from my SubmittedPledgeDB …

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## [Layout not centered on Android device – possible bug?](https://community.thunkable.com/t/layout-not-centered-on-android-device-possible-bug/3923610)

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**Author:** [@humaneerpv3voh](https://community.thunkable.com/u/humaneerpv3voh)\
**Replies:** 5\
**Last updated:** [June 21, 2025, 2:15pm UTC](https://community.thunkable.com/t/layout-not-centered-on-android-device-possible-bug/3923610 "2025-06-21T14:15:04Z")

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Hi everyone, I’m currently developing my app using Drag and Drop mode, and the default layout is set to Phone + Landscape. I set my layout’s Resize Mode to “Stretch”, and I’m trying to center a layout in the middle of t…

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## [Thunkable with Firebase](https://community.thunkable.com/t/thunkable-with-firebase/3935683)

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**Author:** [@yellowmetallic31lour](https://community.thunkable.com/u/yellowmetallic31lour)\
**Replies:** 0\
**Last updated:** [June 19, 2025, 10:41am UTC](https://community.thunkable.com/t/thunkable-with-firebase/3935683 "2025-06-19T10:41:01Z")

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I attempted to integrate Firebase into my project and added all the necessary details, such as the API key and other relevant information. Somehow, it still shows up as firebase not authenticated, although I already did …

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## [Live App and APK Critical Error Occured!](https://community.thunkable.com/t/live-app-and-apk-critical-error-occured/3925433)

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**Author:** [@infosh2srr](https://community.thunkable.com/u/infosh2srr)\
**Replies:** 8\
**Last updated:** [June 18, 2025, 8:46am UTC](https://community.thunkable.com/t/live-app-and-apk-critical-error-occured/3925433 "2025-06-18T08:46:19Z")

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I have an app created however when I try use the thunkable live app it keeps hitting a critical error occured messaged. I then tried to download the APK of the app, installed it fine then when it launches it hits a criti…

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## [How to set Text of a dynamically created Label in Drag and Drop?](https://community.thunkable.com/t/how-to-set-text-of-a-dynamically-created-label-in-drag-and-drop/3928127)

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**Author:** [@matteo.cortepoitih](https://community.thunkable.com/u/matteo.cortepoitih)\
**Replies:** 1\
**Last updated:** [June 17, 2025, 7:41pm UTC](https://community.thunkable.com/t/how-to-set-text-of-a-dynamically-created-label-in-drag-and-drop/3928127 "2025-06-17T19:41:12Z")

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Hello everyone, I’m trying to create a dynamic list from an API response in the Drag and Drop interface. My plan is to loop through my data and, for each item, create a new Label component to display a title. I am succ…

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## [I am just trying to open my project but keep getting a blank white screen](https://community.thunkable.com/t/i-am-just-trying-to-open-my-project-but-keep-getting-a-blank-white-screen/3918179)

<div class="topic-metadata">

**Author:** [@wakangariolanaig](https://community.thunkable.com/u/wakangariolanaig)\
**Replies:** 1\
**Last updated:** [June 12, 2025, 7:50pm UTC](https://community.thunkable.com/t/i-am-just-trying-to-open-my-project-but-keep-getting-a-blank-white-screen/3918179 "2025-06-12T19:50:44Z")

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I am just trying to open my web designer so that I can work on it but I keep getting a blank screen and don’t know whats wrong

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## [Cloudinary WebAPI request](https://community.thunkable.com/t/cloudinary-webapi-request/3911036)

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**Author:** [@cindy.sanbornl8ubbu](https://community.thunkable.com/u/cindy.sanbornl8ubbu)\
**Replies:** 0\
**Last updated:** [June 10, 2025, 12:29pm UTC](https://community.thunkable.com/t/cloudinary-webapi-request/3911036 "2025-06-10T12:29:27Z")

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Thunkable no longer supports video with Cloudinary in android. While it does support IOS, android no longer works. And I’ve been told it wont be fixed anytime soon (nice). With this said, does anyone have any sugges…

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## [How to create a login system without Firebase (email input issue)](https://community.thunkable.com/t/how-to-create-a-login-system-without-firebase-email-input-issue/3891719)

<div class="topic-metadata">

**Author:** [@wayu194947ogxs9](https://community.thunkable.com/u/wayu194947ogxs9)\
**Replies:** 2\
**Last updated:** [June 10, 2025, 4:20am UTC](https://community.thunkable.com/t/how-to-create-a-login-system-without-firebase-email-input-issue/3891719 "2025-06-10T04:20:38Z")

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Hi everyone! :blush: I’m currently working on a simple app using Thunkable and I want to build a login feature without using Firebase or a Premium plan. I’m looking for a way to simulate basic login by comparing a user’…

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## [Cant edit my projects to make them fit the limits](https://community.thunkable.com/t/cant-edit-my-projects-to-make-them-fit-the-limits/3880974)

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**Author:** [@elias.villa.8320](https://community.thunkable.com/u/elias.villa.8320)\
**Replies:** 0\
**Last updated:** [May 30, 2025, 2:28pm UTC](https://community.thunkable.com/t/cant-edit-my-projects-to-make-them-fit-the-limits/3880974 "2025-05-30T14:28:19Z")

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I am on the free plan, and have 4 projects, some of which have more than 5 screens, for example, my balloon maze game Thunkable I want to size them down, for example, turn the several level screens into just one screen…

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## [Inconsistent Operation of Transmit Hexadecimal Block](https://community.thunkable.com/t/inconsistent-operation-of-transmit-hexadecimal-block/3855067)

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**Author:** [@senthilkumaranms](https://community.thunkable.com/u/senthilkumaranms)\
**Replies:** 7\
**Last updated:** [June 3, 2025, 3:23pm UTC](https://community.thunkable.com/t/inconsistent-operation-of-transmit-hexadecimal-block/3855067 "2025-06-03T15:23:06Z")

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I have implemented BLE functionality in my app. To communicate with the external BLE device, I have implemented “Transmit hexadecimal block” It is working fine for the only one command, which starts with 2020. however t…

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## [Web Viewer Issue on Mobile (IOS) - NSURLErrorDomain](https://community.thunkable.com/t/web-viewer-issue-on-mobile-ios-nsurlerrordomain/3879091)

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**Author:** [@hatszero](https://community.thunkable.com/u/hatszero)\
**Replies:** 3\
**Last updated:** [June 3, 2025, 1:58pm UTC](https://community.thunkable.com/t/web-viewer-issue-on-mobile-ios-nsurlerrordomain/3879091 "2025-06-03T13:58:52Z")

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I’m creating an app for my university project. My app is functioning as I’d like it to on the web preview but not on the mobile testing app. The user can upload a photo or file from their device and view it using the we…

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## [API-Undefined error](https://community.thunkable.com/t/api-undefined-error/3884320)

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**Author:** [@shaydentimej95ceq](https://community.thunkable.com/u/shaydentimej95ceq)\
**Replies:** 0\
**Last updated:** [June 1, 2025, 12:11am UTC](https://community.thunkable.com/t/api-undefined-error/3884320 "2025-06-01T00:11:07Z")

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I’m having trouble getting OpenAI to work. I added money, set my API key, and wrote some code. After fixing some errors, I got an “undefined” response. I tried using objects, but then got “null” instead. I did some resea…

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## [Disabling the answer buttons doesn't work](https://community.thunkable.com/t/disabling-the-answer-buttons-doesnt-work/3878839)

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**Author:** [@jakob.krmeljiagldx](https://community.thunkable.com/u/jakob.krmeljiagldx)\
**Replies:** 0\
**Last updated:** [May 29, 2025, 8:18pm UTC](https://community.thunkable.com/t/disabling-the-answer-buttons-doesnt-work/3878839 "2025-05-29T20:18:22Z")

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Hi everyone, I’m working on a quiz app for my diploma project, using the official Thunkable tutorial on YouTube (titled How to Create a Quiz App with Thunkable). I’ve already created an alpha build of the app, which in…

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## [Data Viewer table filter with variable not working on android](https://community.thunkable.com/t/data-viewer-table-filter-with-variable-not-working-on-android/3873437)

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**Author:** [@trujder\_tellusgo](https://community.thunkable.com/u/trujder_tellusgo)\
**Replies:** 1\
**Last updated:** [May 28, 2025, 1:12pm UTC](https://community.thunkable.com/t/data-viewer-table-filter-with-variable-not-working-on-android/3873437 "2025-05-28T13:12:02Z")

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Hi everyone, I’m putting the final touches on my app (Google Sheets + Thunkable, iOS + Android) and ran into a strange Android-only issue: Data source: Google Sheets Filter: update filter block – it should return only…

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## [\[iOS App Review Blocked\] Unable to proceed due to NSUserTrackingUsageDescription – Need Help](https://community.thunkable.com/t/ios-app-review-blocked-unable-to-proceed-due-to-nsusertrackingusagedescription-need-help/3871454)

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**Author:** [@qkrtjdwnstls123yfnce](https://community.thunkable.com/u/qkrtjdwnstls123yfnce)\
**Replies:** 1\
**Last updated:** [May 27, 2025, 6:38pm UTC](https://community.thunkable.com/t/ios-app-review-blocked-unable-to-proceed-due-to-nsusertrackingusagedescription-need-help/3871454 "2025-05-27T18:38:54Z")

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Hello Thunkable Support Team, I am a paid Thunkable user and I’m encountering a critical issue while attempting to submit my iOS app (version 1.0) for App Store review. The following error message from Apple is prevent…

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## [Bug with Canvas Looks "draw line" function, with reproduceable demo](https://community.thunkable.com/t/bug-with-canvas-looks-draw-line-function-with-reproduceable-demo/3859052)

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**Author:** [@james.newton-freelan](https://community.thunkable.com/u/james.newton-freelan)\
**Replies:** 5\
**Last updated:** [May 26, 2025, 7:16pm UTC](https://community.thunkable.com/t/bug-with-canvas-looks-draw-line-function-with-reproduceable-demo/3859052 "2025-05-26T19:16:57Z")

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As shown in the project linked above, the built-in “draw line” function fails if the inputs for x and y are provided by parameters or variables.

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## [Trying to make a background scroll](https://community.thunkable.com/t/trying-to-make-a-background-scroll/3862547)

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**Author:** [@catboigonnaruinfaili](https://community.thunkable.com/u/catboigonnaruinfaili)\
**Replies:** 0\
**Last updated:** [May 25, 2025, 1:35am UTC](https://community.thunkable.com/t/trying-to-make-a-background-scroll/3862547 "2025-05-25T01:35:50Z")

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Hello, i’m making an art gallery in an app, and one of it requires a scrollable IMAGE\*\* background, in the editing view, it can scroll perfectly!, but in the live editiing view, it’s stuck in the center. I saw a question…

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## [Unable to POST to Open AI API from Thunkable WEB API](https://community.thunkable.com/t/unable-to-post-to-open-ai-api-from-thunkable-web-api/3840250)

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**Author:** [@stefansladdeneng1](https://community.thunkable.com/u/stefansladdeneng1)\
**Replies:** 0\
**Last updated:** [May 18, 2025, 6:17am UTC](https://community.thunkable.com/t/unable-to-post-to-open-ai-api-from-thunkable-web-api/3840250 "2025-05-18T06:17:22Z")

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Hello all, The following does not trigger a POST to OPENAI web API. The KEY is correct and tested. The Headers and Body seems to beok as well. At least i have tried in and out and can see a potential error. Can you? Th…

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## [Deleting Photos taken with Camera Blocks](https://community.thunkable.com/t/deleting-photos-taken-with-camera-blocks/3839919)

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**Author:** [@KaneoheKid](https://community.thunkable.com/u/KaneoheKid)\
**Replies:** 0\
**Last updated:** [May 18, 2025, 3:15am UTC](https://community.thunkable.com/t/deleting-photos-taken-with-camera-blocks/3839919 "2025-05-18T03:15:35Z")

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I asked this a few years back but never got any responses, so i’ll try again. When I create apps, i do a lot of testing. Apps which include the Camera component save the photos to the following path on my phone: file:…

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## [Thunkable APK bugged out](https://community.thunkable.com/t/thunkable-apk-bugged-out/3836950)

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**Author:** [@krish05](https://community.thunkable.com/u/krish05)\
**Replies:** 0\
**Last updated:** [May 17, 2025, 12:54am UTC](https://community.thunkable.com/t/thunkable-apk-bugged-out/3836950 "2025-05-17T00:54:35Z")

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I downloaded my app via APK onto my phone, however for some strange reason, it is showing different results rather than what I see on my computer screen. These bugs are really easy and significant to spot, because most …

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## [Critical error since last year](https://community.thunkable.com/t/critical-error-since-last-year/3726909)

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**Author:** [@bshstaplerwerkstattt](https://community.thunkable.com/u/bshstaplerwerkstattt)\
**Replies:** 5\
**Last updated:** [May 16, 2025, 10:05pm UTC](https://community.thunkable.com/t/critical-error-since-last-year/3726909 "2025-05-16T22:05:33Z")

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I have had the problem since at least September that I receive the following error message on two different tablets… The error occurs immediately after starting, without any interaction, both with a downloaded app and w…

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## [Backsound and timer issue at my team's app](https://community.thunkable.com/t/backsound-and-timer-issue-at-my-teams-app/3825143)

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**Author:** [@patrick.20242823gaab](https://community.thunkable.com/u/patrick.20242823gaab)\
**Replies:** 1\
**Last updated:** [May 13, 2025, 1:53pm UTC](https://community.thunkable.com/t/backsound-and-timer-issue-at-my-teams-app/3825143 "2025-05-13T13:53:35Z")

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hey guys its me the student you help before and thanks for the help before and now i have a new issue so the issue is i want when the time is up, i want the time reset and countdown again when it switch to new question …

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## [An answer list bug](https://community.thunkable.com/t/an-answer-list-bug/3808037)

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**Author:** [@patrick.20242823gaab](https://community.thunkable.com/u/patrick.20242823gaab)\
**Replies:** 6\
**Last updated:** [May 8, 2025, 5:38pm UTC](https://community.thunkable.com/t/an-answer-list-bug/3808037 "2025-05-08T17:38:00Z")

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hey everyone i’m a student that have a team school project about making an app. and our app is a quiz about country with the bug is when i click the answer on the answer simple list, you can change the answer. so my ques…

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## [My application icon is not full](https://community.thunkable.com/t/my-application-icon-is-not-full/2896603)

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**Author:** [@cicerojorgejuniori1](https://community.thunkable.com/u/cicerojorgejuniori1)\
**Replies:** 3\
**Last updated:** [May 8, 2025, 10:07am UTC](https://community.thunkable.com/t/my-application-icon-is-not-full/2896603 "2025-05-08T10:07:04Z")

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I’ve read several documentations about application icon size resolutions, but even though I set a resolution within the standards, my icon isn’t complete, because it has a margin. I would like it to be complete without t…

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## [How Can I Make Cheat-Like App?](https://community.thunkable.com/t/how-can-i-make-cheat-like-app/3810374)

<div class="topic-metadata">

**Author:** [@umutcoskun0104n5hf2b](https://community.thunkable.com/u/umutcoskun0104n5hf2b)\
**Replies:** 0\
**Last updated:** [May 8, 2025, 7:40am UTC](https://community.thunkable.com/t/how-can-i-make-cheat-like-app/3810374 "2025-05-08T07:40:24Z")

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I want to create a messaging-like app using Thunkable, but there won’t be any server, etc. The messages will be stored in the phone’s cache. To learn how to write this, I want to create a simple test application where t…

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## [How Can I Make Cheatapp](https://community.thunkable.com/t/how-can-i-make-cheatapp/3807534)

<div class="topic-metadata">

**Author:** [@umutcoskun0104n5hf2b](https://community.thunkable.com/u/umutcoskun0104n5hf2b)\
**Replies:** 0\
**Last updated:** [May 7, 2025, 10:07am UTC](https://community.thunkable.com/t/how-can-i-make-cheatapp/3807534 "2025-05-07T10:07:05Z")

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I want to create a messaging-like app using Thunkable, but there won’t be any server, etc. The messages will be stored in the phone’s cache. To learn how to write this, I want to create a simple test application where t…

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## [Stored variable - Unable to print - Urgent Help](https://community.thunkable.com/t/stored-variable-unable-to-print-urgent-help/3790271)

<div class="topic-metadata">

**Author:** [@anandavardhana57zwwl](https://community.thunkable.com/u/anandavardhana57zwwl)\
**Replies:** 18\
**Last updated:** [May 7, 2025, 5:09am UTC](https://community.thunkable.com/t/stored-variable-unable-to-print-urgent-help/3790271 "2025-05-07T05:09:29Z")

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Simple operation involving Stored Variables is badly broken. It works intermittently. Please help. This was working 1 hour back. Quick help would be appreciated

[Previous page](https://community.thunkable.com/c/thunkable/issues-bugs/79.md?page=3)

[Next page](https://community.thunkable.com/c/thunkable/issues-bugs/79.md?page=5)
