# Issues / Bugs

**URL:** https://community.thunkable.com/c/thunkable/issues-bugs/79.md?page=27

[Latest](https://community.thunkable.com/latest.md) · [Categories](https://community.thunkable.com/categories.md) · [Tags](https://community.thunkable.com/tags.md)

**Page:** 28

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## [Personal data from google sheets inside app after logging in](https://community.thunkable.com/t/personal-data-from-google-sheets-inside-app-after-logging-in/2275136)

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**Author:** [@source.unknown.singz](https://community.thunkable.com/u/source.unknown.singz)\
**Replies:** 8\
**Last updated:** [February 14, 2023, 3:29pm UTC](https://community.thunkable.com/t/personal-data-from-google-sheets-inside-app-after-logging-in/2275136 "2023-02-14T15:29:08Z")

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I am trying to create an app that will help with collecting personal data of users, but I have a problem… I want to show up all of the personal data after logging in in every screen, like personal details (with a possib…

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## [\[RESOLVED\] Thunkable Live App Issues - Android](https://community.thunkable.com/t/resolved-thunkable-live-app-issues-android/2273509)

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**Author:** [@varunkadapatti](https://community.thunkable.com/u/varunkadapatti)\
**Replies:** 4\
**Last updated:** [February 14, 2023, 2:47am UTC](https://community.thunkable.com/t/resolved-thunkable-live-app-issues-android/2273509 "2023-02-14T02:47:21Z")

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Hello. Recently, i have been experiencing a bug wherein if i have uploaded an image as the background for screens no image appears i.e. white screen. I have images added in my app but in Live Test NO Images are seen… A…

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## [New Thunkable Live update this morning has bugs!](https://community.thunkable.com/t/new-thunkable-live-update-this-morning-has-bugs/2275115)

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**Author:** [@ccm-systems](https://community.thunkable.com/u/ccm-systems)\
**Replies:** 2\
**Last updated:** [February 13, 2023, 9:20pm UTC](https://community.thunkable.com/t/new-thunkable-live-update-this-morning-has-bugs/2275115 "2023-02-13T21:20:41Z")

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New Thunkable LIVE update from Google Playstore this morning is bugs. Can not display any images. My company is oversea and working 24 hours. I have an old android had v. 362.6 is still working fine. The bugs is on late…

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## [Firebase Auto not working](https://community.thunkable.com/t/firebase-auto-not-working/2272489)

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**Author:** [@electricheli9](https://community.thunkable.com/u/electricheli9)\
**Replies:** 2\
**Last updated:** [February 13, 2023, 6:14pm UTC](https://community.thunkable.com/t/firebase-auto-not-working/2272489 "2023-02-13T18:14:22Z")

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is there any problems with the basic sign up of firebase the api key is in and correct and the firebase address is also correct when i use the sign in block with out the correct info firebase sends back a error perfectly…

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## [Crashing During Development](https://community.thunkable.com/t/crashing-during-development/2263174)

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**Author:** [@theflavaagainz9se](https://community.thunkable.com/u/theflavaagainz9se)\
**Replies:** 5\
**Last updated:** [February 12, 2023, 9:05pm UTC](https://community.thunkable.com/t/crashing-during-development/2263174 "2023-02-12T21:05:07Z")

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Does anyone know why at a certain point in the development I will run into a situation where the app will crash? In some cases even if I delete all of the code associated with the screen that’s crashing, it’ll still cras…

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## [\[Solved\] App Preview or APK file app doesn't work](https://community.thunkable.com/t/solved-app-preview-or-apk-file-app-doesnt-work/2272022)

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**Author:** [@1times94is942fjkz](https://community.thunkable.com/u/1times94is942fjkz)\
**Replies:** 3\
**Last updated:** [February 12, 2023, 3:29am UTC](https://community.thunkable.com/t/solved-app-preview-or-apk-file-app-doesnt-work/2272022 "2023-02-12T03:29:28Z")

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When I preview my app, tells me to check my blocks, although I have none, and even when I downloaded the app, it still didn’t work. It stopped working very suddenly. I used the drag and drop builder.

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## [IOS LIVE Not Showing PNG'S or other Images](https://community.thunkable.com/t/ios-live-not-showing-pngs-or-other-images/2257540)

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**Author:** [@cresto.pgaxq2](https://community.thunkable.com/u/cresto.pgaxq2)\
**Replies:** 19\
**Last updated:** [February 11, 2023, 5:53pm UTC](https://community.thunkable.com/t/ios-live-not-showing-pngs-or-other-images/2257540 "2023-02-11T17:53:05Z")

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Hey Hey Team, The Live test has stopped showing PNG’s or other image formats. The Computer module still shows them.

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## [Admob only works on live app and not on apk](https://community.thunkable.com/t/admob-only-works-on-live-app-and-not-on-apk/2264364)

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**Author:** [@Fernando\_Matos](https://community.thunkable.com/u/Fernando_Matos)\
**Replies:** 1\
**Last updated:** [February 8, 2023, 10:30am UTC](https://community.thunkable.com/t/admob-only-works-on-live-app-and-not-on-apk/2264364 "2023-02-08T10:30:25Z")

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Hi Thunkable after compile my project to apk admob ads dont show banner intersticial and reward. Only live test

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## [\[Solved\] Data View read from Google Sheet stop working](https://community.thunkable.com/t/solved-data-view-read-from-google-sheet-stop-working/2263195)

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**Author:** [@ccm-systems](https://community.thunkable.com/u/ccm-systems)\
**Replies:** 2\
**Last updated:** [February 8, 2023, 12:32am UTC](https://community.thunkable.com/t/solved-data-view-read-from-google-sheet-stop-working/2263195 "2023-02-08T00:32:54Z")

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Hi Is Data View List that read from Google sheet work in .apk? It working fine in Live Test, but after download to .apk the View List is empty! Note: Live Test on device is working fine. Only in download as .apk : it i…

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## [Datasource - getvalue from Airtable does not display via APK](https://community.thunkable.com/t/datasource-getvalue-from-airtable-does-not-display-via-apk/2257509)

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**Author:** [@sasi.preethag3yh](https://community.thunkable.com/u/sasi.preethag3yh)\
**Replies:** 22\
**Last updated:** [February 6, 2023, 7:08pm UTC](https://community.thunkable.com/t/datasource-getvalue-from-airtable-does-not-display-via-apk/2257509 "2023-02-06T19:08:29Z")

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Hi All, Have used the project which retrieves the data from airtable via airtable API -datasource block getvalue. I tested on browser and on Andriod phone… its working but not on APK file. Sharing the screenshot on th…

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## [Tried to create a Metronome, audio keeps stopping](https://community.thunkable.com/t/tried-to-create-a-metronome-audio-keeps-stopping/2260388)

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**Author:** [@hdawc](https://community.thunkable.com/u/hdawc)\
**Replies:** 0\
**Last updated:** [February 5, 2023, 1:11pm UTC](https://community.thunkable.com/t/tried-to-create-a-metronome-audio-keeps-stopping/2260388 "2023-02-05T13:11:10Z")

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Hi, There are a lot of Metronome apps on the Play Store and as I didn’t want to download one that has weird code or permissions (and I have Thunkable) I wanted to create my own. It’s very simple, there is a button, a s…

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## [Yandex Translation error](https://community.thunkable.com/t/yandex-translation-error/2237518)

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**Author:** [@David\_Wolber](https://community.thunkable.com/u/David_Wolber)\
**Replies:** 3\
**Last updated:** [February 3, 2023, 4:37pm UTC](https://community.thunkable.com/t/yandex-translation-error/2237518 "2023-02-03T16:37:59Z")

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I’m getting the “Maximum daily…exceeded” when trying to translate, even on first try of the day. I don’t have a Yandex api key so using Thunkable’s default key. I’m having students work on a translate app this week. Two…

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## [Constant bugs on the platform to be addressed ASAP](https://community.thunkable.com/t/constant-bugs-on-the-platform-to-be-addressed-asap/2242207)

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**Author:** [@ma\_reis](https://community.thunkable.com/u/ma_reis)\
**Replies:** 19\
**Last updated:** [February 3, 2023, 3:33pm UTC](https://community.thunkable.com/t/constant-bugs-on-the-platform-to-be-addressed-asap/2242207 "2023-02-03T15:33:55Z")

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Dear Thunkable Team, I’m a student currently coordinating a virtual hackathon in my country, Brazil, where participants were encouraged to use Thunkable as their app development platform because it was the most intuitiv…

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## [D&D crashing continously](https://community.thunkable.com/t/d-d-crashing-continously/2257046)

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**Author:** [@maurizio.polverini89](https://community.thunkable.com/u/maurizio.polverini89)\
**Replies:** 1\
**Last updated:** [February 3, 2023, 2:54pm UTC](https://community.thunkable.com/t/d-d-crashing-continously/2257046 "2023-02-03T14:54:27Z")

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Hi there guys, I wanted to try D&D for my first time but unfortunatly it keeps on crashing. It crashes on opening and when i slide from a screen to another in the builder (not in the Thunkable Live) Here’s the link of…

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## [Canvas Blocks Not Working?](https://community.thunkable.com/t/canvas-blocks-not-working/2196941)

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**Author:** [@vermatul15tqxhg3](https://community.thunkable.com/u/vermatul15tqxhg3)\
**Replies:** 12\
**Last updated:** [February 3, 2023, 2:47am UTC](https://community.thunkable.com/t/canvas-blocks-not-working/2196941 "2023-02-03T02:47:08Z")

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Hi, in my all my thunkable projects the canvas blocks are not working. for example the hide block is not working. its like the app thinks the hide block is not there. all canvas blocks are not functional for me. than…

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## [Layers in thunkable](https://community.thunkable.com/t/layers-in-thunkable/2252091)

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**Author:** [@max.kivmannxev](https://community.thunkable.com/u/max.kivmannxev)\
**Replies:** 0\
**Last updated:** [February 1, 2023, 7:07am UTC](https://community.thunkable.com/t/layers-in-thunkable/2252091 "2023-02-01T07:07:09Z")

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Hey guys, i want to layer an object on top of the other one but i don’t found this function in thunkable. That’s my problem:

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## [Bug on stopping the Audio?](https://community.thunkable.com/t/bug-on-stopping-the-audio/2243950)

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**Author:** [@maurizio.polverini89](https://community.thunkable.com/u/maurizio.polverini89)\
**Replies:** 6\
**Last updated:** [January 31, 2023, 1:23pm UTC](https://community.thunkable.com/t/bug-on-stopping-the-audio/2243950 "2023-01-31T13:23:27Z")

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Hi there, posting here a little bug (i think) hope it’s helpful for the community and it gets fixed soon. On opening the screen an audio comes an plays correctly When i click a button to stop it and to go to another s…

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## [Date Picker Not Working with iOS 16.3](https://community.thunkable.com/t/date-picker-not-working-with-ios-16-3/2243411)

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**Author:** [@dlmetzgerbcch](https://community.thunkable.com/u/dlmetzgerbcch)\
**Replies:** 5\
**Last updated:** [January 27, 2023, 9:15pm UTC](https://community.thunkable.com/t/date-picker-not-working-with-ios-16-3/2243411 "2023-01-27T21:15:40Z")

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Hi All, most of my apps have two date pickers on each screen. These have worked fine in Android and iOS for a few years. Now with iOS 16.3 (not sure about earlier versions, I haven’t been paying attention), when the Dat…

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## [Bug on Database list showing?](https://community.thunkable.com/t/bug-on-database-list-showing/2242349)

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**Author:** [@maurizio.polverini89](https://community.thunkable.com/u/maurizio.polverini89)\
**Replies:** 3\
**Last updated:** [January 27, 2023, 11:33am UTC](https://community.thunkable.com/t/bug-on-database-list-showing/2242349 "2023-01-27T11:33:44Z")

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Hi there, I’m struggling on something really, really easy and it is taking me so much time to solve, i guess this is a bug. The app is meant to give some options on quotation depending on the lenght of a surface. Exam…

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## [Something wrong with thunkable live as of 24/11/2022](https://community.thunkable.com/t/something-wrong-with-thunkable-live-as-of-24-11-2022/2146765)

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**Author:** [@diaa.t.tamimi7if](https://community.thunkable.com/u/diaa.t.tamimi7if)\
**Replies:** 30\
**Last updated:** [January 23, 2023, 5:38pm UTC](https://community.thunkable.com/t/something-wrong-with-thunkable-live-as-of-24-11-2022/2146765 "2023-01-23T17:38:04Z")

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I’ve just published an app to Google Play Store and Apple App Store a week ago, and the app is working fine. I went to the app on thunkable today to change some minor comments, and found the following: 1- Some orientat…

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## [Automatic sign-in not saving data to firebase](https://community.thunkable.com/t/automatic-sign-in-not-saving-data-to-firebase/2233014)

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**Author:** [@venus99](https://community.thunkable.com/u/venus99)\
**Replies:** 0\
**Last updated:** [January 20, 2023, 6:55pm UTC](https://community.thunkable.com/t/automatic-sign-in-not-saving-data-to-firebase/2233014 "2023-01-20T18:55:24Z")

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Hello! I wanted to ask a question which is when the user opens my app and clicks the sign-in to navigate to another screen then everything works as expected and the data get saved to the cloud but when I have my blocks…

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## [Promblem about objets position](https://community.thunkable.com/t/promblem-about-objets-position/2227126)

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**Author:** [@guido.stefano90x3o](https://community.thunkable.com/u/guido.stefano90x3o)\
**Replies:** 5\
**Last updated:** [January 20, 2023, 9:08pm UTC](https://community.thunkable.com/t/promblem-about-objets-position/2227126 "2023-01-20T21:08:25Z")

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When I use the website-test everything is ok and in the same position. When I use the app on my smartphone to test my app nothing is where it should be. Something change position or something has a strange resize. How …

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## [Android Thunkable Live display problem \[Jan 2023\]](https://community.thunkable.com/t/android-thunkable-live-display-problem-jan-2023/2231625)

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**Author:** [@nanumspace.ist4i9n5](https://community.thunkable.com/u/nanumspace.ist4i9n5)\
**Replies:** 0\
**Last updated:** [January 20, 2023, 2:49am UTC](https://community.thunkable.com/t/android-thunkable-live-display-problem-jan-2023/2231625 "2023-01-20T02:49:17Z")

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hello I am developing an app using Thankable. Why does only Android appear so different when a Label is placed in a Group set in Design and implemented in Thunkable Live? A gray border appears as shown in the picture.…

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## [Assets upload errors \[Sep 2022\]](https://community.thunkable.com/t/assets-upload-errors-sep-2022/2050834)

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**Author:** [@assistsolucoes](https://community.thunkable.com/u/assistsolucoes)\
**Replies:** 13\
**Last updated:** [January 18, 2023, 7:42pm UTC](https://community.thunkable.com/t/assets-upload-errors-sep-2022/2050834 "2023-01-18T19:42:22Z")

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Today I can’t upload any new assets… keystore, app icon and images… nothing works. When try to open asset through Midia Files, it gets this error: {“getasset”:“”,“error”:“No such asset exists for project”}

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## [BLE Transmit string not triggering Do \[Jan 2023\]](https://community.thunkable.com/t/ble-transmit-string-not-triggering-do-jan-2023/2223455)

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**Author:** [@helium4](https://community.thunkable.com/u/helium4)\
**Replies:** 0\
**Last updated:** [January 15, 2023, 5:10pm UTC](https://community.thunkable.com/t/ble-transmit-string-not-triggering-do-jan-2023/2223455 "2023-01-15T17:10:01Z")

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Hi! I am having issue with a BLE Transmit string method. Using esp32-wroom and BLE UART standard example from arduino-esp32 library. Project was testing with thunkable android app. I can connect to the esp32, no proble…

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## [The problem has not been solved! It negatively affects my work if my app is not published as soon as possible](https://community.thunkable.com/t/the-problem-has-not-been-solved-it-negatively-affects-my-work-if-my-app-is-not-published-as-soon-as-possible/2220006)

<div class="topic-metadata">

**Author:** [@mintana](https://community.thunkable.com/u/mintana)\
**Replies:** 0\
**Last updated:** [January 13, 2023, 3:14am UTC](https://community.thunkable.com/t/the-problem-has-not-been-solved-it-negatively-affects-my-work-if-my-app-is-not-published-as-soon-as-possible/2220006 "2023-01-13T03:14:07Z")

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My app is not published to App Store Connext. I’m asking for help from the moderators on Thunkable. I have fixed it as instructed. and tried every method But a week has passed and the problem is still not resolved. W…

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## [I cant editing projet](https://community.thunkable.com/t/i-cant-editing-projet/2215969)

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**Author:** [@vhi.an55](https://community.thunkable.com/u/vhi.an55)\
**Replies:** 1\
**Last updated:** [January 10, 2023, 11:14pm UTC](https://community.thunkable.com/t/i-cant-editing-projet/2215969 "2023-01-10T23:14:06Z")

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help me sir , i cant editing my project after thunkable update “Issues When Rendering Project Screen(s)”, home page its wen into a blank page , anyone know what happen and how to solve this ?

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## [Bug in Web Viewer + Assets](https://community.thunkable.com/t/bug-in-web-viewer-assets/2215495)

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**Author:** [@cbclubes](https://community.thunkable.com/u/cbclubes)\
**Replies:** 0\
**Last updated:** [January 10, 2023, 3:33pm UTC](https://community.thunkable.com/t/bug-in-web-viewer-assets/2215495 "2023-01-10T15:33:48Z")

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How you doing guys? I’m looking for some explanation about a bug, i have an APP and it’s using Web Viewers with some HTML Assets to convert a image to Base64, but for no reasons this Web Viewers in my Published Web App …

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## [Why can't I change the height/width of a button inside a group?](https://community.thunkable.com/t/why-cant-i-change-the-height-width-of-a-button-inside-a-group/2191081)

<div class="topic-metadata">

**Author:** [@tatiang](https://community.thunkable.com/u/tatiang)\
**Replies:** 9\
**Last updated:** [January 10, 2023, 4:32am UTC](https://community.thunkable.com/t/why-cant-i-change-the-height-width-of-a-button-inside-a-group/2191081 "2023-01-10T04:32:10Z")

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In this screen capture video (no sound), you can see that I try to change the height and width of an image component in a DnD project and it keeps reverting back to the original dimensions. https://watch.screencastify.c…

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## [Application launch bug \[Aug 2022\]](https://community.thunkable.com/t/application-launch-bug-aug-2022/1993738)

<div class="topic-metadata">

**Author:** [@ingraulbarbosa70a](https://community.thunkable.com/u/ingraulbarbosa70a)\
**Replies:** 83\
**Last updated:** [January 9, 2023, 10:47pm UTC](https://community.thunkable.com/t/application-launch-bug-aug-2022/1993738 "2023-01-09T22:47:20Z")

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Hello all I hope you are good. I made a new update of an app and sent it to playstore. When I start the new application, it does not run and stays at the initial logo of the application. Are you so kind to help me, ple…

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