# Issues / Bugs

**URL:** https://community.thunkable.com/c/thunkable/issues-bugs/79.md?page=20

[Latest](https://community.thunkable.com/latest.md) · [Categories](https://community.thunkable.com/categories.md) · [Tags](https://community.thunkable.com/tags.md)

**Page:** 21

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## [Sound on button click does not work after certain no of times](https://community.thunkable.com/t/sound-on-button-click-does-not-work-after-certain-no-of-times/2362917)

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**Author:** [@cseducator\_mindchamp](https://community.thunkable.com/u/cseducator_mindchamp)\
**Replies:** 15\
**Last updated:** [September 16, 2023, 6:10pm UTC](https://community.thunkable.com/t/sound-on-button-click-does-not-work-after-certain-no-of-times/2362917 "2023-09-16T18:10:11Z")

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Hi my students are trying to make the popular pop-it toy as an app, where they are using buttons to be clicked and playing a pop sound, but it seems on live testing on android phone the sound stops playing after a certai…

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## [You're only allowed to build one app at a time](https://community.thunkable.com/t/youre-only-allowed-to-build-one-app-at-a-time/2598067)

<div class="topic-metadata">

**Author:** [@karateka74](https://community.thunkable.com/u/karateka74)\
**Replies:** 1\
**Last updated:** [September 16, 2023, 7:11am UTC](https://community.thunkable.com/t/youre-only-allowed-to-build-one-app-at-a-time/2598067 "2023-09-16T07:11:42Z")

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I create my first app and test it online already. Now I want to download the apk file for android but I get an error: “You’re only allowed to build one app at a time. Your app Karate Prüfungsprogramm is waiting in the q…

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## [Text Input issues on DND](https://community.thunkable.com/t/text-input-issues-on-dnd/2448985)

<div class="topic-metadata">

**Author:** [@versatile](https://community.thunkable.com/u/versatile)\
**Replies:** 8\
**Last updated:** [September 15, 2023, 11:43pm UTC](https://community.thunkable.com/t/text-input-issues-on-dnd/2448985 "2023-09-15T23:43:58Z")

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How can I fix this? Text input starting at the middle ,And will Stp platform for app creation on thunkable? Thanks

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## [Why has new iOS build got same build number as a previous build?](https://community.thunkable.com/t/why-has-new-ios-build-got-same-build-number-as-a-previous-build/2595930)

<div class="topic-metadata">

**Author:** [@finbarr.mccarthytl32](https://community.thunkable.com/u/finbarr.mccarthytl32)\
**Replies:** 2\
**Last updated:** [September 15, 2023, 8:02pm UTC](https://community.thunkable.com/t/why-has-new-ios-build-got-same-build-number-as-a-previous-build/2595930 "2023-09-15T20:02:32Z")

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I created an iOS build at 00:11 and the App Store returned a successful build for Build 30. A screen is hanging, so I move blocks on that screen out of a control block and back in again. For Android, this will trigger …

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## [Random features not working when app is downloaded to Android](https://community.thunkable.com/t/random-features-not-working-when-app-is-downloaded-to-android/2584694)

<div class="topic-metadata">

**Author:** [@finbarr.mccarthytl32](https://community.thunkable.com/u/finbarr.mccarthytl32)\
**Replies:** 7\
**Last updated:** [September 14, 2023, 3:58pm UTC](https://community.thunkable.com/t/random-features-not-working-when-app-is-downloaded-to-android/2584694 "2023-09-14T15:58:23Z")

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I have encountered a critical issue when preparing an app for release. Everything in the app works perfectly on Web Viewer but when I Download for Android, the app freezes in random places, even in parts of the app that…

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## [\[Solved\] Copy Paste of Blocks and UI elements not Working](https://community.thunkable.com/t/solved-copy-paste-of-blocks-and-ui-elements-not-working/2593419)

<div class="topic-metadata">

**Author:** [@pacecode](https://community.thunkable.com/u/pacecode)\
**Replies:** 7\
**Last updated:** [September 14, 2023, 8:11am UTC](https://community.thunkable.com/t/solved-copy-paste-of-blocks-and-ui-elements-not-working/2593419 "2023-09-14T08:11:35Z")

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Hi Community! I’m trying to Copy and Paste Blocks and Other UI elements in DnD from one Screen to Another but it’s not working as the Blocks and UI elements not got pasted. Please Help

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## [Button Image does not show at all on Live Test, but does on Web Preview](https://community.thunkable.com/t/button-image-does-not-show-at-all-on-live-test-but-does-on-web-preview/2594064)

<div class="topic-metadata">

**Author:** [@wjtre20k7](https://community.thunkable.com/u/wjtre20k7)\
**Replies:** 0\
**Last updated:** [September 13, 2023, 11:43pm UTC](https://community.thunkable.com/t/button-image-does-not-show-at-all-on-live-test-but-does-on-web-preview/2594064 "2023-09-13T23:43:45Z")

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When testing using the Web Preview I can see everything just fine. However when using my android for the Live Test the image on the button never shows, though the functionality of the button works well. The button is top…

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## [Error with cloud var](https://community.thunkable.com/t/error-with-cloud-var/2591491)

<div class="topic-metadata">

**Author:** [@tapionpad4x0](https://community.thunkable.com/u/tapionpad4x0)\
**Replies:** 6\
**Last updated:** [September 13, 2023, 9:24am UTC](https://community.thunkable.com/t/error-with-cloud-var/2591491 "2023-09-13T09:24:24Z")

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Hello everyone, I am working to a login template but the cloud variables don’t seem to work despite i insert the api key and the password in the firebase’ settings of thunkable.

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## [\[SOLVED\] Error with change to Block page](https://community.thunkable.com/t/solved-error-with-change-to-block-page/2592568)

<div class="topic-metadata">

**Author:** [@bun520foreverx](https://community.thunkable.com/u/bun520foreverx)\
**Replies:** 1\
**Last updated:** [September 13, 2023, 6:19am UTC](https://community.thunkable.com/t/solved-error-with-change-to-block-page/2592568 "2023-09-13T06:19:16Z")

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When i click to block page, that is empty~ Yesterday is well, My Thunkable Inc. Version v421-3-prod Thanks. I has clear my broswer cache.

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## [I need help with email sending](https://community.thunkable.com/t/i-need-help-with-email-sending/2576327)

<div class="topic-metadata">

**Author:** [@boemerang.zah](https://community.thunkable.com/u/boemerang.zah)\
**Replies:** 6\
**Last updated:** [September 12, 2023, 8:30pm UTC](https://community.thunkable.com/t/i-need-help-with-email-sending/2576327 "2023-09-12T20:30:38Z")

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Hello everyone. I am busy making a app. It is very basic. All it have to do is take a picture and if I it sent sent it to a email address. The part where it take’s the picture work’s and it shows it in a image viewer. Bu…

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## [Lost connection to Airtable](https://community.thunkable.com/t/lost-connection-to-airtable/2582283)

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**Author:** [@stefansladdeneng1](https://community.thunkable.com/u/stefansladdeneng1)\
**Replies:** 7\
**Last updated:** [September 12, 2023, 2:15pm UTC](https://community.thunkable.com/t/lost-connection-to-airtable/2582283 "2023-09-12T14:15:21Z")

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Hi All, I seem to lost connection to air table DB. It worked fine yesterday and now this morning it does not… But, just like that it starts working again without me doing anything in particular. The Blocks are correct. …

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## [Permission for Push Notifications](https://community.thunkable.com/t/permission-for-push-notifications/2579141)

<div class="topic-metadata">

**Author:** [@theitgirlsinfo3g1ue](https://community.thunkable.com/u/theitgirlsinfo3g1ue)\
**Replies:** 1\
**Last updated:** [September 8, 2023, 8:09pm UTC](https://community.thunkable.com/t/permission-for-push-notifications/2579141 "2023-09-08T20:09:10Z")

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Hi all! I’ve connected OneSignal to my app. However, it doesn’t ask for permission to receive notifications when installed on Android. Therefore people would need to allow notifications manually and they don’t even know …

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## [Shadow not working](https://community.thunkable.com/t/shadow-not-working/2581449)

<div class="topic-metadata">

**Author:** [@giovanni.tonettop4dn](https://community.thunkable.com/u/giovanni.tonettop4dn)\
**Replies:** 1\
**Last updated:** [September 6, 2023, 8:44pm UTC](https://community.thunkable.com/t/shadow-not-working/2581449 "2023-09-06T20:44:57Z")

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Shadows are not working for me, tried changing project or shadow settings but nothing. Any other of you have the same problem?

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## [\[SOLVED\] Margin It cannot be set to %](https://community.thunkable.com/t/solved-margin-it-cannot-be-set-to/2450952)

<div class="topic-metadata">

**Author:** [@9balmapk](https://community.thunkable.com/u/9balmapk)\
**Replies:** 5\
**Last updated:** [September 6, 2023, 1:46pm UTC](https://community.thunkable.com/t/solved-margin-it-cannot-be-set-to/2450952 "2023-09-06T13:46:10Z")

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Margin It cannot be set to %.

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## [Publish not work Please Help](https://community.thunkable.com/t/publish-not-work-please-help/2568922)

<div class="topic-metadata">

**Author:** [@mikaydengutierrez33v](https://community.thunkable.com/u/mikaydengutierrez33v)\
**Replies:** 4\
**Last updated:** [September 4, 2023, 2:42pm UTC](https://community.thunkable.com/t/publish-not-work-please-help/2568922 "2023-09-04T14:42:02Z")

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I really need help on this I can’t figure out what’s going on, I am using the snap to place editor and my app has reached a state where I am ready to publish it to the stores. I downloaded the .AAB file and uploaded to a…

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## [How to validate the no.of characters in a particular textbox](https://community.thunkable.com/t/how-to-validate-the-no-of-characters-in-a-particular-textbox/2576852)

<div class="topic-metadata">

**Author:** [@bhagatagrima031179e](https://community.thunkable.com/u/bhagatagrima031179e)\
**Replies:** 1\
**Last updated:** [September 4, 2023, 2:36pm UTC](https://community.thunkable.com/t/how-to-validate-the-no-of-characters-in-a-particular-textbox/2576852 "2023-09-04T14:36:01Z")

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Basically I’m a beginner an want to make an app that calculates your age from your DOB but the problem is that though I set the text inputs to have max value as 2 or 4 (DD/MM/YY) the user is still able to add more than …

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## [App released to Google Play - crash logs](https://community.thunkable.com/t/app-released-to-google-play-crash-logs/2574847)

<div class="topic-metadata">

**Author:** [@fifdee](https://community.thunkable.com/u/fifdee)\
**Replies:** 2\
**Last updated:** [September 4, 2023, 1:47pm UTC](https://community.thunkable.com/t/app-released-to-google-play-crash-logs/2574847 "2023-09-04T13:47:42Z")

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Hi, I’ve recently published my app, currently available on Google Play (waiting for App Store approval). Today I noticed that one user experiences crashes. App link: Background Eraser & Changer Logs from developer co…

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## [Logic and branching failing](https://community.thunkable.com/t/logic-and-branching-failing/2573201)

<div class="topic-metadata">

**Author:** [@parksnarq](https://community.thunkable.com/u/parksnarq)\
**Replies:** 5\
**Last updated:** [September 2, 2023, 4:34am UTC](https://community.thunkable.com/t/logic-and-branching-failing/2573201 "2023-09-02T04:34:10Z")

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In what possible world does this (at event) navigate to “inp time” rather than to “share app”? Clarifying, it’s not going to “share app” and then magically returning (that I’m aware of). Thx.

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## [Drag and Drop doesn't work!](https://community.thunkable.com/t/drag-and-drop-doesnt-work/2571947)

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**Author:** [@lastwordsx0uo](https://community.thunkable.com/u/lastwordsx0uo)\
**Replies:** 2\
**Last updated:** [September 2, 2023, 1:00am UTC](https://community.thunkable.com/t/drag-and-drop-doesnt-work/2571947 "2023-09-02T01:00:42Z")

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I’m trying to create my app with the dnd feature but every time I grab buttons to drag, nothing happens. I thought it was due to my browser but I’ve used 3 diff browsers and it’s very frustrating. I’m a first time user s…

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## [Como configurar push notification (blocos e permissao)](https://community.thunkable.com/t/como-configurar-push-notification-blocos-e-permissao/2570160)

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**Author:** [@missesrocker3ws](https://community.thunkable.com/u/missesrocker3ws)\
**Replies:** 1\
**Last updated:** [August 30, 2023, 6:32pm UTC](https://community.thunkable.com/t/como-configurar-push-notification-blocos-e-permissao/2570160 "2023-08-30T18:32:03Z")

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Olá, Consegui integrar com tranquilidade o OneSignal ao meu app, porém não reconhece o app ou dispositivo para teste de notificação porque fala que o dispositivo nao permitiu. Alguem sabe em que bloco permito essas not…

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## [Navigate to page not responding how I expect](https://community.thunkable.com/t/navigate-to-page-not-responding-how-i-expect/2557225)

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**Author:** [@sammy-wrightcuhb](https://community.thunkable.com/u/sammy-wrightcuhb)\
**Replies:** 4\
**Last updated:** [August 29, 2023, 11:49am UTC](https://community.thunkable.com/t/navigate-to-page-not-responding-how-i-expect/2557225 "2023-08-29T11:49:16Z")

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Looked around forum and can’t find anyone else with this issue. I have attached a screenshot here: As you can see, when I click the add job button it should take me to the add job screen. But it doesn’t. It takes me …

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## [\[SOLVED\] Image not displaying](https://community.thunkable.com/t/solved-image-not-displaying/2533378)

<div class="topic-metadata">

**Author:** [@versatile](https://community.thunkable.com/u/versatile)\
**Replies:** 22\
**Last updated:** [August 28, 2023, 2:40am UTC](https://community.thunkable.com/t/solved-image-not-displaying/2533378 "2023-08-28T02:40:53Z")

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My App is not displaying images from Spreadsheet,the blocks were working on my other apps,but not working here Please thunkers

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## [Creating Viewer layout popup is not responding](https://community.thunkable.com/t/creating-viewer-layout-popup-is-not-responding/2564237)

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**Author:** [@exploriverse.com](https://community.thunkable.com/u/exploriverse.com)\
**Replies:** 2\
**Last updated:** [August 27, 2023, 7:26pm UTC](https://community.thunkable.com/t/creating-viewer-layout-popup-is-not-responding/2564237 "2023-08-27T19:26:22Z")

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Hi at Noon pst Sunday 27th. The \[Ok\] button is not responding and saving my new layout. I refreshed my browser still not working. I’ll try again later today.

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## [Algém sabe como fazer a integração ao Firebase?](https://community.thunkable.com/t/algem-sabe-como-fazer-a-integracao-ao-firebase/2560031)

<div class="topic-metadata">

**Author:** [@missesrocker3ws](https://community.thunkable.com/u/missesrocker3ws)\
**Replies:** 0\
**Last updated:** [August 24, 2023, 11:45am UTC](https://community.thunkable.com/t/algem-sabe-como-fazer-a-integracao-ao-firebase/2560031 "2023-08-24T11:45:46Z")

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Olá, Eu ja estou com o App 95% pronto e quero conectar ao firebase para ter notificações e etc! Já coloquei a API key e a database url e mesmo assim não funciona. Notei que meu thnkable tem poucos componentes, não sei…

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## [\[Solved\] Screens that do not show details](https://community.thunkable.com/t/solved-screens-that-do-not-show-details/2507994)

<div class="topic-metadata">

**Author:** [@ambulapt](https://community.thunkable.com/u/ambulapt)\
**Replies:** 3\
**Last updated:** [August 22, 2023, 1:50pm UTC](https://community.thunkable.com/t/solved-screens-that-do-not-show-details/2507994 "2023-08-22T13:50:31Z")

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When I start the thunkable my creations do not show the details, they are in this gray background, but when I create a new screen it adds and shows the icons normally, but only for new screens, those that already exist d…

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## [Is the Thunkable server down?](https://community.thunkable.com/t/is-the-thunkable-server-down/2555377)

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**Author:** [@leeristhkfpe4](https://community.thunkable.com/u/leeristhkfpe4)\
**Replies:** 13\
**Last updated:** [August 22, 2023, 1:16pm UTC](https://community.thunkable.com/t/is-the-thunkable-server-down/2555377 "2023-08-22T13:16:10Z")

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I can’t log in, neither through my browser nor through the Thunkable Live app on iOS.

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## [Google Sign In Problem](https://community.thunkable.com/t/google-sign-in-problem/2530347)

<div class="topic-metadata">

**Author:** [@tom.garnier](https://community.thunkable.com/u/tom.garnier)\
**Replies:** 4\
**Last updated:** [August 21, 2023, 1:53pm UTC](https://community.thunkable.com/t/google-sign-in-problem/2530347 "2023-08-21T13:53:07Z")

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Hi, I get an error when I try to execute the function to get my profile from my Google Account This error happen only on iOS device (work perfectly on Android and Web version) Can you help me? I add a screenshot of t…

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## [Screen Orientation bug still exists for Alerts](https://community.thunkable.com/t/screen-orientation-bug-still-exists-for-alerts/2089587)

<div class="topic-metadata">

**Author:** [@leeristhkfpe4](https://community.thunkable.com/u/leeristhkfpe4)\
**Replies:** 14\
**Last updated:** [August 18, 2023, 8:15pm UTC](https://community.thunkable.com/t/screen-orientation-bug-still-exists-for-alerts/2089587 "2023-08-18T20:15:11Z")

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I noticed some posts from two years ago and earlier re: a screen orientation bug which seemed to have been fixed, except now I’m encountering it again. Though I have my orientation set on PORTRAIT, when I tilt my phone …

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## [\[SOLVED\] App not available any more - help!?](https://community.thunkable.com/t/solved-app-not-available-any-more-help/2549958)

<div class="topic-metadata">

**Author:** [@thomas.lorentzonsi](https://community.thunkable.com/u/thomas.lorentzonsi)\
**Replies:** 7\
**Last updated:** [August 18, 2023, 5:57pm UTC](https://community.thunkable.com/t/solved-app-not-available-any-more-help/2549958 "2023-08-18T17:57:33Z")

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Hi, Yesterday my app is not available suddenly. I get a meassage avout " deleted or not public". But I have not deleted the app!! Can I get help to get back my app!? Its still in my app list but I cant access it. Kr T…

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## [Simple list is not working](https://community.thunkable.com/t/simple-list-is-not-working/2548056)

<div class="topic-metadata">

**Author:** [@similar2similar](https://community.thunkable.com/u/similar2similar)\
**Replies:** 4\
**Last updated:** [August 17, 2023, 11:33pm UTC](https://community.thunkable.com/t/simple-list-is-not-working/2548056 "2023-08-17T23:33:32Z")

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I have been making apps thinking of users who do not have internet access, which forces me to create my own data source in thunkable, with the drawbacks it has to position the words properly, and I was using Data Viewer …

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